{"id":3205,"date":"2005-04-10T10:11:30","date_gmt":"2005-04-10T10:11:30","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/ata-washington-summit.html"},"modified":"2005-04-10T10:11:30","modified_gmt":"2005-04-10T10:11:30","slug":"ata-washington-summit","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/crm\/ata-washington-summit.html","title":{"rendered":"ATA Washington Summit"},"content":{"rendered":"

This is the draft schedule of events for the ATA (American Teleservices Association) Regulatory event I am speaking at soon. As you can see, I will be speaking with Chris Hodges from Noble Systems, Larry Mark from SER, Jason Pace from Stratasoft, and Paul Stockford of Saddletree Research) on Monday, April 18th<\/sup>, 2005.<\/p>\n

I will be addressing the future of the contact center with my esteemed panelists. I have lost of creative ideas on this subject and have promised to get my presentation to the ATA by tomorrow. Trouble is, it is an incredibly beautiful day and I am debating playing hooky today. I mean this is the first weekend we have seen sun in the northeast and it may even hit 70 degrees today. I am sure my readers in California<\/state><\/place> cant relate but this is like a present from Mother Nature you just shouldn’t waste.<\/p>\n

Draft (v.7)
2005 Washington<\/state> Summit
April 17-20, 2005
Hyatt Regency on Capitol Hill<\/p>\n

Sunday, April 17
<\/u>12:00 \u2013 6:00pm Registration
12:00 – 5:00 pm Board of Directors Meeting (Lunch: 12:00 \u2013 12:30)
12:00 \u2013 5:00 pm Selected Committee Meetings
5:00 \u2013 6:00 pm VIP Reception (Chapter Pres, BOD, and sponsors)
6:00 \u2013 7:00 pm Welcome Reception (Hyatt Regency)
7:00 pm Board of Directors Dinner (Capital Grille)<\/p>\n

Monday, April 18 (Current Industry Situational Perspective)
<\/u>7:30 \u2013 9:00 am Registration
8:00 \u2013 9:00 am Continental Breakfast
9:00 \u2013 9:15 am Opening Remarks (Stuart Discount)
9:15 \u2013 10:15 am Regulations and Federal & State Legislation (Joe Sanscrainte & Bill Brierly, and Rich Rosenblatt, Morgan, Lewis & Bockius)
10:15 -10:30 am Break
10:30 \u201311:30 am Business\/Financial Outlook & Climate (Brandon Dobell of Credit Suisse First Boston<\/place><\/city>)
11:30 \u2013 12:30 Lunch (separate room)
12:30 \u2013 1:30 pm Tucker Carlson (Keynote)
1:30 \u2013 2:30 pm ATA Positions (ATA\/DMA)\/ Regulatory: What’s Next? (Jim Conway of DMA, Mitch Roth of ATA)
2:30 \u2013 3:00 pm Break
3:00 \u2013 4:00 pm Consumer Affairs Perspective on Teleservices (Dr. Dale Lewison, University of Ohio, Deborah Berlyn, AARP and one other)
4:00 \u2013 5:00 pm Technology Perspective (Changes we can expect) (Rich Tehrani<\/personname> with a panel including Chris Hodges from Noble Systems, Larry Mark from SER, Jason Pace from Stratasoft, and Paul Stockford of Saddletree Research)
6:00 \u2013 7:00 pm Reception at the Hyatt<\/p>\n

Tuesday, April 19 (Self-Determination Perspective)<\/p>\n

<\/u>8:00 \u2013 9:00 am Continental Breakfast w\/ Congressional Speaker (TBD)
9:00 \u2013 11:30 am Table Discussion \u2013 Working Session on Standards for Inbound
11:30 \u2013 1:00 pm Lunch \/Keynotes (Sen. Max Baucus, D-MT and Rep. Lee Terry R-NE) (Sen. Baucus 1200-1230; Rep Terry 1230-1:00)
1:00 \u2013 2:00 pm Leadership Collaboration
2:00 \u2013 2:30 pm Break
2:30 \u2013 4:00 pm Leadership Presentations
4:00 \u2013 5:00 pm SRO Presentation (Lisa DeFalco or Phil Grudzinski)
6:00 \u2013 7:30 pm Awards Gala on the Hill (SD-G50, Dirksen Bldg) \u2013 Sen. Hagel
(Honoree)<\/p>\n

Wednesday, April 20 (On the Hill)
<\/u>8:00 \u2013 9:00 am Continental Breakfast for NFP Committee
9:00 \u2013 9:30 am ATA Lobbying Priorities
9:30 \u2013 10:30 am Congressional Visit Role Play
10:30 \u2013 1:00 pm Congressional Appointments<\/p>\n

Compliance Seminar starts at noon<\/p>\n","protected":false},"excerpt":{"rendered":"

This is the draft schedule of events for the ATA (American Teleservices Association) Regulatory event I am speaking at soon. As you can see, I will be speaking with Chris Hodges from Noble Systems, Larry Mark from SER, Jason Pace from Stratasoft, and Paul Stockford of Saddletree Research) on Monday, April 18th, 2005. I will<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[215],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3205"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3205"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3205\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3205"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3205"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}