{"id":3230,"date":"2005-04-16T19:11:51","date_gmt":"2005-04-16T19:11:51","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/lazar-on-voip-issues.html"},"modified":"2005-04-16T19:11:51","modified_gmt":"2005-04-16T19:11:51","slug":"lazar-on-voip-issues","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/voip\/lazar-on-voip-issues.html","title":{"rendered":"Lazar on VoIP Issues"},"content":{"rendered":"

Some interesting commentary here on Comcast’s DNS outage that was treated by the company as a general connectivity problem. Here is Irwin Lazar’s discussion<\/a> regarding what Comcast had on their recently:<\/p>\n

I was able to get back on the net by using Bluetooth dial-up networking from my PowerBook through my Cingular Treo 650. Once I got connected I went to Comcast’s support page and found that under the "Network Health" header, there was a terse statement stating that "All Internet Connectivity Was Down". Umm, no, just DNS was down. Reconfiguring my machines to use alternate DNS servers resolved the problem, though I suppose for the average user, DNS being down means that in effect, the Internet is down.
<\/i>
Of course having to use a bluetooth dial-up connection to see what the problem was and reconfiguring your devices to deal with this issue is something many of us tech-heads will naturally do. Are we making it too difficult for consumers to use technology? It’s bad enough when even a cable company can’t accurately tell the public what the problem is.<\/p>\n

Lazar’s story starts with a link to Russell Shaw’s blog<\/a> where he details problems with residential VoIP troubleshooting. These connectivity and other issues need to be solved. To all of you in the VoIP industry: please get your acts together. We need to make this stuff easy to use. We need to think like Apple, not like Linus (Torvalds that is).<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Some interesting commentary here on Comcast’s DNS outage that was treated by the company as a general connectivity problem. Here is Irwin Lazar’s discussion regarding what Comcast had on their recently: I was able to get back on the net by using Bluetooth dial-up networking from my PowerBook through my Cingular Treo 650. Once I<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3230"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3230"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3230\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3230"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3230"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}