{"id":3248,"date":"2005-04-23T15:57:15","date_gmt":"2005-04-23T15:57:15","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/voice-selfservice.html"},"modified":"2005-04-23T15:57:15","modified_gmt":"2005-04-23T15:57:15","slug":"voice-selfservice","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/speech-technologies\/voice-selfservice.html","title":{"rendered":"Voice Self-Service"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><font size=\"2\">Join me for a webinar that details how you can deploy voice self-service solutions your customers will love. What excites me about this <\/font><a href=\"http:\/\/www.tmcnet.com\/university\/goldsys\/\"><font size=\"2\">webinar sponsored by Gold Systems<\/font><\/a><font size=\"2\"> is that AAA the famous motor-club company will be presenting a success story. I can&#8217;t imagine a more difficult implementation than AAA since most callers are on cell phones, making for a demanding speech recognition environment. See the details below and I hope to see (well electronically anyway) you there on Wednesday.<\/font><\/p>\n<p \/>\n<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><font size=\"2\"><\/font><\/p>\n<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><font size=\"2\"><\/p>\n<table cellspacing=\"2\" cellpadding=\"2\" width=\"600\" align=\"center\" border=\"0\">\n<tbody>\n<tr>\n<td bgcolor=\"#0072bc\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"600\" bgcolor=\"#ffffff\" border=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\" bgcolor=\"#0072bc\" colspan=\"2\"><img loading=\"lazy\" decoding=\"async\" height=\"43\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/headers.gif\" width=\"600\" \/><\/td>\n<\/tr>\n<tr>\n<td class=\"body\" colspan=\"2\">\n<div class=\"subhead\" align=\"center\"><img loading=\"lazy\" decoding=\"async\" height=\"40\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/top.gif\" width=\"485\" \/><br \/>Benchmarks for Creating Successful Speech Automation Solutions <br \/>Wednesday, April 27, 2005<br \/>10:00 -11:00 am (Pacific Time) <\/div>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"159\" bgcolor=\"#a7bedd\" rowspan=\"2\"><img loading=\"lazy\" decoding=\"async\" height=\"498\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/left.gif\" width=\"158\" \/><\/td>\n<td width=\"441\">\n<div align=\"left\"><img loading=\"lazy\" decoding=\"async\" height=\"73\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/gold_logo.gif\" width=\"400\" \/><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<table cellspacing=\"0\" cellpadding=\"2\" width=\"100%\" border=\"0\">\n<tbody>\n<tr>\n<td class=\"body\" colspan=\"2\">\n<p>Join us to learn how AAA (Automobile Association of America), the world&#8217;s largest automobile club with over 44 million members, has used voice automation solutions to delight its members.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><img loading=\"lazy\" decoding=\"async\" height=\"16\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/reg.gif\" width=\"286\" \/><\/td>\n<\/tr>\n<tr>\n<td class=\"body\" colspan=\"2\">Call Center Best Practices &#8211; &quot;6 Tips to Deploying Voice Self-Service Solutions that Customers Love.&quot;<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><img loading=\"lazy\" decoding=\"async\" height=\"30\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/webinar.gif\" width=\"400\" \/><\/td>\n<\/tr>\n<tr>\n<td class=\"hl\" valign=\"top\" width=\"8%\">\n<div align=\"right\">\u2022<\/div>\n<\/td>\n<td class=\"body\" width=\"92%\">Why one AAA club (AAA -Minnesota\/Iowa), has chosen to implement a series of voice automation solutions. You&#8217;ll hear their lessons learned and results of these applications on their bottom line.<\/td>\n<\/tr>\n<tr>\n<td class=\"hl\" valign=\"top\" width=\"8%\">\n<div align=\"right\">\u2022<\/div>\n<\/td>\n<td class=\"body\">How to enhance your brand with an outstanding caller experience.<\/td>\n<\/tr>\n<tr>\n<td class=\"hl\" valign=\"top\" width=\"8%\">\n<div align=\"right\">\u2022<\/div>\n<\/td>\n<td class=\"body\">Potential pitfalls many companies make when moving to voice automation solutions from traditional touch-tone applications.<\/td>\n<\/tr>\n<tr>\n<td class=\"hl\" valign=\"top\" width=\"8%\">\n<div align=\"right\">\u2022<\/div>\n<\/td>\n<td class=\"body\">Tips for ensuring a seamless handoff between your voice automation application and your live agents.<\/td>\n<\/tr>\n<tr>\n<td class=\"hl\" valign=\"top\" width=\"8%\">\n<div align=\"right\">\u2022<\/div>\n<\/td>\n<td class=\"body\">6 benchmark best practices for creating voice automation solutions that your customers, partners and employees love to use.<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" colspan=\"2\">\n<div align=\"center\"><a title=\"http:\/\/events.interwise.com\/?p=500387&#038;t=1&#038;s=tmc\" href=\"http:\/\/events.interwise.com\/?p=500387&#038;t=1&#038;s=tmc\"><img loading=\"lazy\" decoding=\"async\" title=\"http:\/\/events.interwise.com\/?p=500387&#038;t=1&#038;s=tmc\" height=\"60\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/register.gif\" width=\"400\" align=\"left\" border=\"0\" \/><\/a> <\/div>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" colspan=\"2\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" border=\"0\">\n<tbody>\n<tr>\n<td class=\"body\" width=\"17%\">Sponsored By: <\/td>\n<td width=\"38%\"><a title=\"http:\/\/www.cismag.com\/\" href=\"http:\/\/www.cismag.com\/\"><img loading=\"lazy\" decoding=\"async\" title=\"http:\/\/www.cismag.com\/\" height=\"47\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/cis.gif\" width=\"163\" border=\"0\" \/><\/a><\/td>\n<td width=\"4%\"><img loading=\"lazy\" decoding=\"async\" height=\"47\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/and.gif\" width=\"16\" \/><\/td>\n<td width=\"41%\"><a title=\"http:\/\/www.goldsys.com\/\" href=\"http:\/\/www.goldsys.com\/\"><img loading=\"lazy\" decoding=\"async\" title=\"http:\/\/www.goldsys.com\/\" height=\"47\" src=\"http:\/\/expo.tmcnet.com\/mkt\/m_emails\/goldSys_Email\/images\/gs.gif\" width=\"184\" border=\"0\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/font><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Join me for a webinar that details how you can deploy voice self-service solutions your customers will love. What excites me about this webinar sponsored by Gold Systems is that AAA the famous motor-club company will be presenting a success story. I can&#8217;t imagine a more difficult implementation than AAA since most callers are on<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3248"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3248"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3248\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}