{"id":3315,"date":"2005-05-16T23:11:16","date_gmt":"2005-05-16T23:11:16","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/vonexus-and-interactive-intelligence-agenda.html"},"modified":"2005-05-16T23:11:16","modified_gmt":"2005-05-16T23:11:16","slug":"vonexus-and-interactive-intelligence-agenda","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/vonexus-and-interactive-intelligence-agenda.html","title":{"rendered":"Vonexus and Interactive Intelligence Agenda"},"content":{"rendered":"

May 17, 2005 \u2022 Washington<\/city> DC<\/state><\/place>\n

<\/font><\/span><\/b><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

"Best Practices in the IP Contact<\/placename> Center<\/placetype><\/place>"<\/p>\n

<\/font><\/span><\/b><\/p>\n

Brought to you by Interactive Intelligence\u00ae <\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/i><\/span><\/p>\n

<\/span><\/font><\/p>\n<\/td>\n<\/tr>\n

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8:00 \u2013 8:30 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Registration & Complimentary Interactive Breakfast\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/p>\n

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8:30 \u2013 8:50 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Welcome and Introduction <\/p>\n

<\/font><\/strong><\/span><\/p>\n

Interactive Intelligence and Best Practices in an IP Contact<\/placename> Center<\/placetype><\/place>\u00a0 <\/span><\/p>\n

<\/font><\/span><\/p>\n

Paul Weber, VP, Sales, ININ<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

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8:50 \u2013 9:20 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Keynote – Industry Direction\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/strong><\/span><\/p>\n

Rich Tehrani, President of Technology Marketing Corporation (TMC\u00ae)<\/p>\n

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9:20 \u2013 10:00 am<\/p>\n

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<\/p>\n

Best Practices in the IP Contact<\/placename> Center<\/placetype><\/place>\u00a0\u00a0\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/strong><\/span><\/p>\n

Network\/IT Planning; Clear Plan for Workforce Optimization and Customer Driven Applications\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/span><\/p>\n

Peggy Gritt, Senior Director, Global Market Solution, ININ<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

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10:00 \u2013 10:15 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Break <\/p>\n

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10:15 \u2013 11:00 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Customer Interaction Center\u00ae (CIC) Live Demo <\/p>\n

<\/font><\/strong><\/span><\/p>\n

Tim Passios, Team Lead, Technical Sales, ININ<\/p>\n

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11:00 \u2013 11:15 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Customer Success Story<\/p>\n

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Elaine Looney, COO, ABC Group<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

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11:15\u00a0 <\/span>\u2013 11:30 am<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Hitting Home: Keys to Success, Questions and Answers <\/p>\n

<\/font><\/strong><\/span><\/p>\n

Paul Weber, VP, Sales, ININ<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

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11:30 am \u2013 1:00 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Complimentary Lunch (shares with Vonexus seminar)<\/p>\n

<\/font><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

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\u201cMicrosoft-based VoIP:
Improving your Business Communications. Lowering your Communications Costs.\u201d <\/p>\n

<\/font><\/strong><\/span><\/p>\n

Brought to you by Vonexus\u00a0 <\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/i><\/span><\/p>\n

<\/span><\/font><\/p>\n<\/td>\n<\/tr>\n

\n

11:30 am \u2013 1:00 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Registration & Complimentary Lunch (shares with ININ seminar)<\/p>\n

<\/font><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

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1:00 \u2013 1:15 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Welcome and Introduction<\/p>\n

<\/font><\/span><\/b><\/p>\n

Vonexus and the Microsoft\u00ae-based IP PBX <\/p>\n

<\/font><\/span><\/p>\n

Paul Weber, VP, Sales, ININ<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

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1:15 \u2013 1:45 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Keynote – VoIP Insights and Market Direction\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/span><\/b><\/p>\n

Rich Tehrani, President of Technology Marketing Corporation (TMC\u00ae)<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

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1:45 \u2013 2:15 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

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Maximizing your ROI for deployment of an IP phone system\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/span><\/b><\/p>\n

Brit Vickner, Business Development Manager, Vonexus<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

<\/p>\n

2:15 \u2013 2:45 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Leveraging Your Investment<\/p>\n

<\/font><\/span><\/b><\/p>\n

Integrated VoIP on the Microsoft Platform\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/span><\/p>\n

Brit Vickner, Business Development Manager, Vonexus<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

\n

2:45 \u2013 3:00 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Break <\/p>\n

<\/font><\/span><\/b><\/p>\n<\/td>\n<\/tr>\n

\n

3:00 \u2013 3:30 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

A Live Look: The Integrated Microsoft\u00ae-based VoIP Phone System\u00a0\u00a0 <\/span><\/p>\n

<\/font><\/span><\/b><\/p>\n

Enterprise Interaction Center\u00ae (EIC) Live Demo<\/p>\n

<\/font><\/span><\/p>\n

Brit Vickner, Business Development Manager, Vonexus<\/p>\n

<\/b><\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n

\n

3:30 \u2013 3:45 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Real Implementation – Customer Case Study <\/span><\/b><\/p>\n

<\/span><\/font><\/p>\n<\/td>\n<\/tr>\n

\n

3:45 \u2013 4:00 pm<\/p>\n

<\/font><\/span><\/p>\n<\/td>\n

\n

Hitting Home: Keys to Success, Questions and Answers <\/p>\n

<\/font><\/span><\/b><\/p>\n

Paul Weber, VP, Sales, ININ<\/p>\n

<\/font><\/span><\/i><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n

\u00a0<\/font><\/p>\n

<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

May 17, 2005 \u2022 Washington DC "Best Practices in the IP Contact Center" Brought to you by Interactive Intelligence\u00ae \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 8:00 \u2013 8:30 am Registration & Complimentary Interactive Breakfast\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 8:30 \u2013 8:50 am Welcome and Introduction Interactive Intelligence and Best Practices in an IP Contact Center\u00a0 Paul Weber, VP, Sales, ININ 8:50 \u2013 9:20 am Keynote<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3315"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3315"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3315\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3315"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3315"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}