{"id":3493,"date":"2005-07-23T19:04:07","date_gmt":"2005-07-23T19:04:07","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/sugarcrm-vs-vtiger.html"},"modified":"2005-07-23T19:04:07","modified_gmt":"2005-07-23T19:04:07","slug":"sugarcrm-vs-vtiger","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/voip\/sugarcrm-vs-vtiger.html","title":{"rendered":"SugarCRM Vs. vTiger"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><span style=\"FONT-SIZE: 10pt\">I was reading David Sims First Coffee column where he discusses <a href=\"\/telecom-crm\/archives\/2005\/07\/22\/first-coffee-for-july-22-2005.asp\">SugarCRM and vTiger<\/a> an offshoot of SugarCRM with some modifications and additional support. The article reminded me of a recent discussion last week I had with Mark Spencer of Digium and Asterisk at VoIP Sizzles in <state w:st=\"on\" \/><place w:st=\"on\" \/>Texas<\/place \/><\/state \/>.<\/p>\n<p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><span style=\"FONT-SIZE: 10pt\">Spencer was telling me that he thinks that there is a plug-in or one is in the works that will link SugarCRM with Asterisk. To paraphrase Mark, &quot;That is when this stuff gets really interesting.&quot; Mark went on to say that the solutions n the contact center market are so expensive, a reseller can make a good deal of money selling customer contact center solutions based on open-source.<\/p>\n<p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><span style=\"FONT-SIZE: 10pt\">This opportunity is not lost on the open-source CRM vendors and according to Sims, there is some controversy between SugarCRM and vTiger as the latter claims the former sees them as a competitive threat and even threatened legal action. I am not a lawyer but it does seem based on the limited knowledge I have of this case that what vTiger is doing is legal based on an adapted version of the Mozilla public license.<\/p>\n<p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><span style=\"FONT-SIZE: 10pt\">In the open source PBX space there are two strong choices, Asterisk and Pingtel. I wonder if vTiger will become the SugarCRM alternative in the CRM space.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I was reading David Sims First Coffee column where he discusses SugarCRM and vTiger an offshoot of SugarCRM with some modifications and additional support. The article reminded me of a recent discussion last week I had with Mark Spencer of Digium and Asterisk at VoIP Sizzles in Texas. Spencer was telling me that he thinks<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[215,191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3493"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3493"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3493\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3493"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3493"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}