{"id":3589,"date":"2005-08-19T08:07:10","date_gmt":"2005-08-19T08:07:10","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/more-on-vocaltec.html"},"modified":"2005-08-19T08:07:10","modified_gmt":"2005-08-19T08:07:10","slug":"more-on-vocaltec","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/voip\/more-on-vocaltec.html","title":{"rendered":"More on VocalTec"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><span style=\"FONT-SIZE: 10pt\">One of the more popular things I have written recently has got to be my brief <a href=\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/voip\/vocaltec-news.html\">history of VocalTec<\/a> and judging by the responses I received, I struck a chord with a number of people. On the one hand there are e-mails such as the one below:<\/p>\n<p><i style=\"mso-bidi-font-style: normal\">Dear Rich,<\/p>\n<p>I read with interest your comments on VocalTec, and I also read the article you referenced.<\/p>\n<p>I certainly remember when VocalTec launched their first off-the-shelf software VoIP product, and I remember them at the <b>Computer Telephony Expos<\/b>, too (back when Dialogic and Harry Newton held sway). <span style=\"mso-spacerun: yes\">\u00a0<\/span>As an industry market analyst, I could never really figure out VocalTec&#8217;s business model. Were they a software house, an equipment vendor, a turnkey systems house, or what?<\/p>\n<p>When the Deutsche Telecom deal was announced, I thought I had their business model tied down, but a year or so later, their lead PR lady said, &quot;We think of ourselves as a software house.&quot; But even then, I detected the arrogance you mentioned. For at least two Expos I had a difficult time arranging an interview with anyone of import at VocalTec. I was always shuffled off to some sales hack or PR person. In short, I gave up on trying to figure them out.<\/p>\n<p>After the telecom nuclear winter reached its nadir about 2002, I stepped away from tracking the VoIP market and began to concentrate more on the wireless market. But now, the wireless world has finally realized that VoIP is its future, so I&#8217;m back again.<\/p>\n<p>Regards,<\/p>\n<p>Will<\/p>\n<p>**********************************************************************<br \/>Will Strauss <span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><state w:st=\"on\">wis<\/state>(at)fwdconcepts.com<x-tab \/> <span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span>\u00a0<br \/><\/x-tab \/>Forward Concepts <span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span>Tel: +1-480-968-3759<br \/>1575 W. University Dr.#111 <span style=\"mso-spacerun: yes\">\u00a0<\/span>Fax: +1-480-968-7145<br \/>Tempe AZ 85281 U.S.A. <span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><span style=\"mso-spacerun: yes\">\u00a0<\/span><a title=\"http:\/\/www.fwdconcepts.com\/\" href=\"http:\/\/www.fwdconcepts.com\/\" eudora=\"autourl\"><span style=\"COLOR: windowtext\">http:\/\/www.fwdconcepts.com<\/span><\/a><br \/>**********************************************************************<x-tab \/> \u00a0<\/p>\n<p><\/i>Yes, we all miss Harry. If you don\u2019t know who he is, don\u2019t worry about it. If you met him or read his work, he usually makes a lasting impression. Here is a link to his site <a href=\"http:\/\/www.technologyinvestor.com\/\">In Search of The Perfect Investment<\/a>.<br \/><i style=\"mso-bidi-font-style: normal\"><br \/><\/i>I also received a comment from someone in the marketing department at VocalTec right around the time I stated there were problems in marketing. This person was certainly not one of the people that contributed to the problems at VocalTec so I wanted to make sure that I didn\u2019t lump everyone working for the company in the same category. As I seem to be writing <a href=\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/voip\/comcast-customer-service.html\">more and more lately<\/a>, a few bad apples\u2026<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the more popular things I have written recently has got to be my brief history of VocalTec and judging by the responses I received, I struck a chord with a number of people. On the one hand there are e-mails such as the one below: Dear Rich, I read with interest your comments<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3589"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3589"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3589\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}