{"id":3668,"date":"2005-09-09T14:32:40","date_gmt":"2005-09-09T14:32:40","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/implement-a-voice-channel.html"},"modified":"2005-09-09T14:32:40","modified_gmt":"2005-09-09T14:32:40","slug":"implement-a-voice-channel","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/speech-technologies\/implement-a-voice-channel.html","title":{"rendered":"Implement a Voice Channel"},"content":{"rendered":"
Please join me<\/a> on September 22nd<\/sup> 2005 at 1:00 EST to learn about enterprise Voice and how to harness it:<\/span><\/p>\n

Here is some marketing-speak onthe event.<\/span><\/div>\n

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Developing the Enterprise Voice Channel<\/strong><\/p>\n

Customer contacts are expected to reach 30 billion this year, of which 45% will take place over the phone. The cost of poor service is high. So how does your enterprise measure up?<\/p>\n

Today, automated speech recognition systems are improving both customer experience and operational efficiency. A more natural, intuitive speech interface not only creates a more satisfying, interactive experience, it is also much faster and more efficient. Callers can complete their transactions by simply talking. Your customers will like that, and so will you.<\/p>\n

Kinetic Information LLC examines how the implementation of a voice channel within an IT infrastructure unlocks business value for organizations as a whole. Learn how the same broad move to industry standards that has transformed the data side of IT – emphasizing software, integration and interoperability, and de-emphasizing hardware and vendor platform loyalty – is at work on the voice side of IT as well.<\/p>\n

Capitalize on the convergence of voice, data and robust standards; and develop an enterprise voice channel to deliver a great caller experience to any user.<\/span><\/span>\u00a0<\/font><\/span><\/div>\n

<\/p>\n

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Please join me on September 22nd 2005 at 1:00 EST to learn about enterprise Voice and how to harness it: Here is some marketing-speak onthe event. Developing the Enterprise Voice Channel Customer contacts are expected to reach 30 billion this year, of which 45% will take place over the phone. The cost of poor service<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3668"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=3668"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/3668\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=3668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=3668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=3668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}