{"id":4408,"date":"2006-04-22T05:58:09","date_gmt":"2006-04-22T05:58:09","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/channels.html"},"modified":"2006-04-22T05:58:09","modified_gmt":"2006-04-22T05:58:09","slug":"channels","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/channels.html","title":{"rendered":"Channels"},"content":{"rendered":"<div>Be sure to check out the TMCnet channels when you get a moment&hellip; Think of them as micro-publications on various topics. There are a number of new ones here and there are <a href=\"http:\/\/www.tmcnet.com\/channels\/\"><font color=\"#800080\">XML feeds<\/font><\/a> on the channels if you would prefer to use an RSS reader.<\/div>\n<div>&nbsp;<\/div>\n<table cellpadding=\"0\" width=\"58%\" border=\"0\">\n<tbody>\n<tr>\n<td width=\"98%\">\n<div><a title=\"ILECs and IXCs: Deploy flexible, customized SIPware services that can replicate legacy TDM-based services functionality and subscriber user interfaces.\" href=\"http:\/\/www.tmcnet.com\/channels\/broadband-telephony\/\"><font color=\"#800080\">Broadband Telephony<\/font><\/a> <\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how to turn your company Internet connection into the most powerful telephony system available.\" href=\"http:\/\/www.tmcnet.com\/channels\/broadband-voice\/\">Broadband Voice<\/a> <\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Conferencing solutions dedicated to providing quality conference calls, delivering professional event productions and online meeting collaboration.\" href=\"http:\/\/www.tmcnet.com\/channels\/conference-call-audio-web\/\">Conference Call-Audio-Web<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Software development services, applications and infrastructure for customer contact; organizational systems development services and more, all with the aim of helping business accomplish their ultimate business goals.\" href=\"http:\/\/www.tmcnet.com\/channels\/customer-interaction-management\/\">Customer Interaction Management<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"The ability to have mobile phones, including VoIP lines, connect with emergency services when users dial 9-1-1 has become a hot topic in the IP telephony industry. Learn why E911\u2014aka enhanced 911\u2014is an important topic for both VoIP service providers and c\" href=\"http:\/\/www.tmcnet.com\/channels\/e911\/\"><font color=\"#800080\">E911<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"VoIP gateways enable service providers and business customers to rapidly deploy and profit from lower telephony costs and improved productivity across their organizations' HQs and remote offices.\" href=\"http:\/\/www.tmcnet.com\/channels\/enterprise-voip-gateways\/\">Enterprise VoIP Gateways<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Increase the efficiency of communication in contact centers and office environments with safe, durable quality headsets.\" href=\"http:\/\/www.tmcnet.com\/channels\/headsets\/\">Headsets<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn about IP telephony solutions that enable enterprise customers to migrate from TDM-based PBX networks to IP at their own pace.\" href=\"http:\/\/www.tmcnet.com\/channels\/hosted-ip\/\"><font color=\"#800080\">Hosted IP<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"A hosted PBX solution can help your company gain a strategic advantage in today's market by both simplifying and enhancing voice and data communications. Learn more here on the Hosted PBX channel.\" href=\"http:\/\/www.tmcnet.com\/channels\/hosted-pbx\/\"><font color=\"#800080\">Hosted PBX <\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Making the migration to VoIP? All businesses--especially smaller ones--should consider a hosted VoIP solution. Hosted VoIP is a low-maintenance option that reduces the complications and capital expenses often associated with internet telephony.\" href=\"http:\/\/www.tmcnet.com\/channels\/hosted-voip\/\">Hosted VoIP<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn how Small- to medium-sized companies respond to their business challenges more effectively with hybrid solutions.\" href=\"http:\/\/www.tmcnet.com\/channels\/hybrid-ip\/\">Hybrid IP<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn about software-based IP-PBX that enables your broadband network to become the foundation for a converged, integrated voice, data and video system.\" href=\"http:\/\/www.tmcnet.com\/channels\/ip-pbx\/\"><font color=\"#800080\">IP-PBX<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"IP Communications\" href=\"http:\/\/ipcommunications.tmcnet.com\/\"><font color=\"#800080\">IP Communications<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover a true enterprise conferencing solution for live communications, collaboration and eLearning in one single IP-based platform.\" href=\"http:\/\/www.tmcnet.com\/channels\/ip-conferencing-and-collaboration\/\">IP Conferencing and Collaboration<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Get information on pre-integrated phone and communications platforms to manage calls, voice mails, e-mails, faxes and Web contacts.\" href=\"http:\/\/www.tmcnet.com\/channels\/ip-phone-system\/\">IP Phone System<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn more about building communication solutions through IP telephony and services.\" href=\"http:\/\/www.tmcnet.com\/channels\/ip-services\/\">IP Services<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Shorten time-to-market with Media over Packet (MoP) technologies and solutions.\" href=\"http:\/\/www.tmcnet.com\/channels\/media-processing\/\"><font color=\"#800080\">Media Processing<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Transform the mobile phone into a true business phone with mobile telephony software solutions.\" href=\"http:\/\/www.tmcnet.com\/channels\/mobile-telephony\/\">Mobile Telephony<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Transform the way you deploy IP voice communications with a SIP-based open source enterprise communications suite.\" href=\"http:\/\/www.tmcnet.com\/channels\/open-source-pbx\/\">Open Source PBX<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how telecom operators achieve more profitability, reliability, and flexibility with next generation voice networks.\" href=\"http:\/\/www.tmcnet.com\/channels\/packet-telephony\/\">Packet Telephony<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Session controllers are network elements that control and anchor both signaling and media across network domains and borders, performing the peering functions required for real-time communications. Session controllers are designed to enhance communication\" href=\"http:\/\/www.tmcnet.com\/channels\/session-border-control\/\">Session Border Control<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"VoIP solutions result in high voice quality and advanced calling features both the carrier and the end user enjoy. Solutions are highly scalable allowing for customer provisioning and billing and software upgrades.\" href=\"http:\/\/www.tmcnet.com\/channels\/selecting-voip-solutions\/\">Selecting VoIP Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"SIP, or Session Initiation Protocol, is revolutionizing the VoIP industry. Using SIP, you can connect a PBX to the PSTN in minutes using your existing hardware. SIP puts the advantages of VoIP within your reach--and your wallet's. Explore the SIP channel \" href=\"http:\/\/www.tmcnet.com\/channels\/sip\/\">SIP <\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn how software-based solutions can integrate telephony services, creating an interactive and adaptable communication platform. SOA Telephony allows different services to independently communicate with each other using distributed system architectures,\" href=\"http:\/\/www.tmcnet.com\/channels\/small-business-voip\/\">Small Business VoIP <\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"The SOA channel is here to help you learn how software-based solutions can integrate telephony services, creating an interactive and adaptable communication platform. SOA (Service Oriented Architecture) allows different services to independently communica\" href=\"http:\/\/www.tmcnet.com\/channels\/soa\">SOA<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn how to deliver multimedia content, high-quality voice and next-generation services across networks.\" href=\"http:\/\/www.tmcnet.com\/channels\/speech-and-audio-codecs\/\">Speech and Audio Codecs<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Telecom cost management is not just about bill auditing. Other critical elements include analysis of contracts and phone traffic, phone line inventory, and disaster recovery planning. Learn more here on the Telecom Cost Management channel.\" href=\"http:\/\/www.tmcnet.com\/channels\/telecom-cost-management\/\">Telecom Cost Management<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Integrate, automate, and streamline many of your most challenging telecommunications management tasks like network design, procurement, monitoring, contract compliance, optimization, auditing, and bill payment.\" href=\"http:\/\/www.tmcnet.com\/channels\/telecom-expense-management\/\">Telecom Expense Management<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Market-leading technologies for one, turnkey, flexible and cost-effective Triple Play solution.\" href=\"http:\/\/www.tmcnet.com\/channels\/triple-play\/\">Triple Play<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Imagine voice and data delivered seamlessly to employees and customers, using a single network. That's the power of unified communications.\" href=\"http:\/\/www.tmcnet.com\/channels\/unified-communications\">Unified Communications<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover solutions that will enable service providers to quickly and effectively deploy an integrated network capable of carrying both voice and data traffic, and to deliver a range of innovative, new services.\" href=\"http:\/\/www.tmcnet.com\/channels\/voice-over-broadband\/\">Voice Over Broadband<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Phone service is absolutely critical to day-to-day operations, and no one wants to put it at risk. Discover VoIP solutions without cutting the PSTN cord.\" href=\"http:\/\/www.tmcnet.com\/channels\/voip\/\">VoIP<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Today's circuit emulation\/pseudowire solutions enable organizations to get most of the benefits of VoIP without the pain and risk so commonly associated with its rollout. Discover the alternatives when deploying VoIP.\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-alternatives\/\">VoIP Alternatives<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"A VoIP PBX solution can help your company gain a strategic advantage in today's market by both simplifying and enhancing voice and data communications. Learn more here on the VoIP PBX channel.\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-pbx\/\"><font color=\"#800080\">VoIP PBX <\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Is your business ready for a multimedia contact center solution right now, along with the flexibility to add outbound predictive dialing and other features later?\" href=\"http:\/\/www.tmcnet.com\/channels\/voipcontactcenter\/\">VoIP Contact Center<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Find a complete range of open standards building block technologies for use within telco or enterprise environments, as well as essential support services.\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-developer\/\">VoIP Developer<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Service providers: learn how to quickly deploy profitable new services such as messaging, conferencing, ringtones and ringback tones, prepaid voice\/data, and concierge services with VoIP gateways.\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-gateways\/\">VoIP Gateways<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"VoIP Quality of Service refers to how well your network delivers echo-free, loss-free voice calls. Ensuring VoIP Quality of Service means eliminating the problem of lost or delayed traffic. Learn more here on the VoIP Quality of Service channel.\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-quality-of-service\/\">VoIP Quality of Service<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Any carrier deciding to enter the VoIP market needs the tools to meet the expectations of customers. VoIP service provider solutions help you bring to life the vision of delivering new and exciting services to your customers. Delivering those services can\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-service-provider-solutions\">VoIP Service Provider Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"The VoIP Testing Solutions channel explains how automated test systems can help maintain the integrity and quality of large-scale multi-service deployments. Cable MSOs will find information about testing solutions used to manage cost-effective QoS. Carrie\" href=\"http:\/\/www.tmcnet.com\/channels\/voip-test-solutions\/\">VoIP Test Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Whether you're connecting to a telephone, computer, or cell phone-- consider a product that will make you more productive, is ergonomically correct and even safer.\" href=\"http:\/\/www.tmcnet.com\/channels\/wireless-headsets\/\">Wireless Headsets<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"The availablity of VoIP as a wholesale product enables telcos, cablecos and ISPs to add new and competitive services to their rosters. Learn about how wholesale VoIP is changing the industry, and get information about VoIP products offered by wholesale pr\" href=\"http:\/\/www.tmcnet.com\/channels\/wholesale-voip\/\">Wholesale VoIP<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Conferencing solutions dedicated to providing quality conference calls, delivering professional event productions and online meeting collaboration.\" href=\"http:\/\/www.tmcnet.com\/channels\/conference-call-audio-web\/\">Conference Call-Audio-Web<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Affordable CRM solutions for small and medium-sized enterprises focusing on marketing and customer service to attract prospects, win new customers, and increase repeat business.\" href=\"http:\/\/www.tmcnet.com\/channels\/crm-solutions\/\">CRM Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Find out how to scale your customer care, telemessaging, helpdesk, telemarketing and fulfillment programs quickly with outsourced communications.\" href=\"http:\/\/www.tmcnet.com\/channels\/customer-care\/\">Customer Care<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"If youre serious about retaining and growing your customer relationships, find out how unique and customized solutions to handle every type of customer care situation will create unparalleled customer satisfaction and help you to retain a successful custo\" href=\"http:\/\/www.tmcnet.com\/channels\/customer-care-solutions\/\">Customer Care Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Business starts with customer interactions. How customers experience your company directly influences profitability and customer loyalty. Discover effective customer experience management on TMCnet.\" href=\"http:\/\/www.tmcnet.com\/channels\/customer-experience-management\/\">Customer Experience Management<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Software development services, applications and infrastructure for customer contact; organizational systems development services and more, all with the aim of helping business accomplish their ultimate business goals.\" href=\"http:\/\/www.tmcnet.com\/channels\/customer-interaction-management\/\">Customer Interaction Management<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Increase the efficiency of communication in contact centers and office environments with safe, durable quality headsets\" href=\"http:\/\/www.tmcnet.com\/channels\/headsets\/\">Headsets<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover a true enterprise conferencing solution for live communications, collaboration and eLearning in one single IP-based platform.\" href=\"http:\/\/www.tmcnet.com\/channels\/ip-conferencing-and-collaboration\/\">IP Conferencing and Collaboration<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover complete language services, from e-mail translation to Telephonic Translation, serving the private and public sectors with over 150 languages available.\" href=\"http:\/\/www.tmcnet.com\/channels\/language-services\">Language Services<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Click to find out more about a modern enterprise-class Customer Relationship Management (CRM) system that boosts the performance of your sales, marketing and service departments and increases the productivity and effectiveness of your customer-facing orga\" href=\"http:\/\/www.tmcnet.com\/channels\/open-source-crm\/\">Open Source CRM<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"The success of your business ultimately comes down to your relationships with prospects and customers. Give your team the essential information and support they need to focus on and nurture all their business relationships with the sales, marketing &amp; rela\" href=\"http:\/\/www.tmcnet.com\/channels\/sales-force-automation\/\">Sales Force Automation<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how speech applications and solutions make the user experience more compelling by transforming the way people interact with information.\" href=\"http:\/\/www.tmcnet.com\/channels\/speech-applications-and-solutions\/\">Speech Applications &amp; Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Find out about custom and commercial IVR and speech applications with re-usable components that can accelerate application development for almost any enterprise in almost any industry.\" href=\"http:\/\/www.tmcnet.com\/channels\/speech-technologies\/\">Speech Technologies<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"A total-solution approach to implementation with installation, training, consulting and support services, coordinated and focused on establishing an environment that creates successful deployments and real-world results within your center.\" href=\"http:\/\/www.tmcnet.com\/channels\/workforce-optimization\/\">Workforce Optimization<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Whether you're connecting to a telephone, computer, or cell phone-- consider a product that will make you more productive, is ergonomically correct and even safer.\" href=\"http:\/\/www.tmcnet.com\/channels\/wireless-headsets\/\">Wireless Headsets<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Research has shown that there is a direct correlation between Call Quality and the accuracy, frequency and quality of monitoring and coaching. Learn about a flexible resource that can be used as required and which is aimed at reducing costs and producing \" href=\"http:\/\/www.tmcnet.com\/channels\/bpa\/\">3rd Party Call Monitoring<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Contact centers are faced with a number of problems, which drive the business case for our solutions. Leveraging of this business situation and replacing traditional classroom demonstrate a dramatic improvement in the efficiency and effectiveness.\" href=\"http:\/\/www.tmcnet.com\/channels\/agent-performance\/\">Agent Performance<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how Business Intelligence processes and tools can transform your customer interactions into company insight.\" href=\"http:\/\/www.tmcnet.com\/channels\/business-intelligence\/\">Business Intelligence<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn how a well-designed working environment can help improve employee morale and productivity in your call center.\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-furniture\/\">Call Center Furniture<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Find out how to safely transition business operations across the border and utilize international networks to tap into resources in other countries.\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-mexico\/\"><font color=\"#800080\">Call Center Mexico<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Find out how outsourcing your call center provides superior customer experience and ongoing customer care.\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-outsourcing\/\">Call Center Outsourcing<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how mission critical insights can achieve strategic goals for your call center.\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-recording-quality-analytics\">Call Center Recording, Quality and Analytics<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Download whitepapers, case studies, and ROI tools on call center software issues, including Virtual and Hosted VoIP call center solutions.\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-software\/\">Call Center Software<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how to improve skills and services and achieve higher levels of customer loyalty with the right call center training solution.\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-training\/\">Call Center Training<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"With all the threats out there, how can you be sure that only authorized users are accessing your call center network and that your VPN is secure from top to bottom?\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-virtual-private-networks\/\">Call Center Virtual Private Networks<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Increase customer satisfaction by providing a streamlined agent experience--organized with all the elements required for your application in one area, and the ability to easily navigate information on products and services.\" href=\"http:\/\/www.tmcnet.com\/channels\/contact-center\/\">Contact Center<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover proven solutions that address the complex issues contact centers face today. Whether your contact center focuses on customer service, sales and telemarketing or collections, learn more on how to implement and use technology as part of an overall \" href=\"http:\/\/www.tmcnet.com\/channels\/contact-center-products\/\">Contact Center Products<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"It takes a highly trained and experienced group of professionals to meet the challenges of customers, find out how your contact center can survive and thrive in todays business environment.\" href=\"http:\/\/www.tmcnet.com\/channels\/contact-center-solutions\/\">Contact Center Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Software development services, applications and infrastructure for customer contact; organizational systems development services and more, all with the aim of helping business accomplish their ultimate business goals.\" href=\"http:\/\/www.tmcnet.com\/channels\/customer-interaction-management\/\">Customer Interaction Management<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Stay up to date regarding contact center compliance and remain informed of the latest legislative activity affecting telemarketing law. The Do-Not-Call channel provides information and solutions for telemarketers by telemarketers.\" href=\"http:\/\/www.tmcnet.com\/channels\/do-not-call\/\">Do Not Call<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"VoIP gateways enable service providers and business customers to rapidly deploy and profit from lower telephony costs and improved productivity across their organizations' HQs and remote offices.\" href=\"http:\/\/www.tmcnet.com\/channels\/enterprise-voip-gateways\/\">Enterprise VoIP Gateways<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Increase the efficiency of communication in contact centers and office environments with safe, durable quality headsets.\" href=\"http:\/\/www.tmcnet.com\/channels\/headsets\/\">Headsets<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how to optimize customer interactions and agent productivity in the contact center.\" href=\"http:\/\/www.tmcnet.com\/channels\/hosted-contact-center\/\"><font color=\"#800080\">Hosted Contact Center<\/font><\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn about software and services that allow organizations to deliver extraordinary customer relationships while focusing on solutions that are tailored specifically to the mid-market.\" href=\"http:\/\/www.tmcnet.com\/channels\/ip-contact-center\/\">IP Contact Center<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"With companies under constant pressure to reduce costs and increase profits, the need for a comprehensive automated customer care solution is critical for success. Discover the benefits of an IVR solution. \" href=\"http:\/\/www.tmcnet.com\/channels\/ivr\">(IVR) Interactive Voice Response<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover complete language services, from e-mail translation to Telephonic Translation, serving the private and public sectors with over 150 languages available.\" href=\"http:\/\/www.tmcnet.com\/channels\/language-services\">Language Services<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Click to find out more about a modern enterprise-class Customer Relationship Management (CRM) system that boosts the performance of your sales, marketing and service departments and increases the productivity and effectiveness of your customer-facing orga\" href=\"http:\/\/www.tmcnet.com\/channels\/open-source-crm\/\">Open Source CRM<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover a system that can automatically place outbound calls and deliver answered calls to agents to make better use of your sales force time.\" href=\"http:\/\/www.tmcnet.com\/channels\/predictive-dialer\">Predictive Dialer<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Discover how speech applications and solutions make the user experience more compelling by transforming the way people interact with information.\" href=\"http:\/\/www.tmcnet.com\/channels\/speech-applications-and-solutions\/\">Speech Applications &amp; Solutions<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Find out about custom and commercial IVR and speech applications with re-usable components that can accelerate application development for almost any enterprise in almost any industry.\" href=\"http:\/\/www.tmcnet.com\/channels\/speech-technologies\/\">Speech Technologies<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Learn how IP-based infrastructure allows call center agents located anywhere, to interact with voice or internet callers  regardless if the origin is a PSTN or IP network.\" href=\"http:\/\/www.tmcnet.com\/channels\/virtual-contact-center\/\">Virtual Contact Center<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"A total-solution approach to implementation with installation, training, consulting and support services, coordinated and focused on establishing an environment that creates successful deployments and real-world results within your center.\" href=\"http:\/\/www.tmcnet.com\/channels\/workforce-optimization\/\">Workforce Optimization<\/a><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"98%\">\n<div><a title=\"Whether you're connecting to a telephone, computer, or cell phone-- consider a product that will make you more productive, is ergonomically correct and even safer.\" href=\"http:\/\/www.tmcnet.com\/channels\/wireless-headsets\/\">Wireless Headsets<\/a><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div>&nbsp;<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Be sure to check out the TMCnet channels when you get a moment&hellip; Think of them as micro-publications on various topics. There are a number of new ones here and there are XML feeds on the channels if you would prefer to use an RSS reader. &nbsp; Broadband Telephony Broadband Voice Conference Call-Audio-Web Customer Interaction<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171,179,202,172,215,212,218,186,198,189,211,118,191,175],"tags":[280,281,17],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/4408"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=4408"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/4408\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=4408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=4408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=4408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}