{"id":4615,"date":"2006-07-21T13:39:02","date_gmt":"2006-07-21T13:39:02","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/ondemand-call-center.html"},"modified":"2006-07-21T13:39:02","modified_gmt":"2006-07-21T13:39:02","slug":"ondemand-call-center","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/call-center\/ondemand-call-center.html","title":{"rendered":"On-Demand Call Center"},"content":{"rendered":"<p>As more and more call center decision makers are faced with the ability to try hosting their software, I thought it made sense to point out the fact that TMC recently unveiled a new <a href=\"http:\/\/www.tmcnet.com\/channels\/on-demand-call-center\/\"><font color=\"#800080\">On-Demand Call Center<\/font><\/a> channel filled with information on this exciting and certainly dynamic space.<\/p>\n<p>I know the CRM market is how a huge proponent of hosting and call centers aren&rsquo;t that far behind. In fact the fact that Oracle\/Siebel recently purchased Telephony@Work shows how important this market is to Oracle.<\/p>\n<p>Larry Ellison really doesn&rsquo;t miss too many trends &ndash; remember he has been a supporter of hosted CRM solutions for years.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As more and more call center decision makers are faced with the ability to try hosting their software, I thought it made sense to point out the fact that TMC recently unveiled a new On-Demand Call Center channel filled with information on this exciting and certainly dynamic space. I know the CRM market is how<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/4615"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=4615"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/4615\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=4615"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=4615"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=4615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}