{"id":5144,"date":"2007-01-03T18:26:14","date_gmt":"2007-01-03T18:26:14","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/call-recording.html"},"modified":"2007-01-03T18:26:14","modified_gmt":"2007-01-03T18:26:14","slug":"call-recording","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/call-recording.html","title":{"rendered":"Call Recording"},"content":{"rendered":"<div style=\"MARGIN: 0in 0in 0pt\"><img loading=\"lazy\" decoding=\"async\" height=\"100\" hspace=\"3\" width=\"320\" align=\"left\" vspace=\"3\" alt=\"\" src=\"http:\/\/images.tmcnet.com\/channels\/voip-call-recording\/art\/cti-header-revised.gif\" \/>I recently noticed the new <a href=\"http:\/\/www.tmcnet.com\/channels\/voip-call-recording\/\"><font color=\"#800080\">VoIP call recording<\/font><\/a> <a href=\"http:\/\/www.tmcnet.com\/channels\/\"><font color=\"#800080\">channel<\/font><\/a> on <a href=\"http:\/\/www.tmcnet.com\/\"><font color=\"#800080\">TMCnet<\/font><\/a> and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible to protect themselves and also to ensure they comply with myriad regulations.<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">&nbsp;<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">In addition &ndash; and speaking of myriad regulations &ndash; Sox regulations are quite onerous and public and private companies need to consider recording all calls to comply with various state and federal laws.<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">&nbsp;<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">This <a href=\"http:\/\/www.tmcnet.com\/channels\/voip-call-recording\/\"><font color=\"#800080\">channel<\/font><\/a> will be a good resource for call recording in the world of IP communications and as I perused it just now I learned In-Stat says <a href=\"http:\/\/www.tmcnet.com\/channels\/voip-call-recording\/\"><font color=\"#800080\">7.9% of US households use a VoIP service<\/font><\/a>. Pretty amazing. I also think the graphics are really different. Nicely done.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible to protect themselves and also to ensure they comply with myriad regulations. &nbsp; In addition<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179,199,211,118,191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5144"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=5144"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5144\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=5144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=5144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=5144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}