{"id":5594,"date":"2007-06-09T10:21:09","date_gmt":"2007-06-09T10:21:09","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/interesting-reading-2.html"},"modified":"2007-06-09T10:21:09","modified_gmt":"2007-06-09T10:21:09","slug":"interesting-reading-2","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/interesting-reading-2.html","title":{"rendered":"Interesting Reading"},"content":{"rendered":"
<\/div>\n
 <\/div>\n
Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC<\/a> articles and events btw. Enjoy!<\/div>\n
 <\/div>\n
IP Communications News<\/strong><\/div>\n
 <\/div>\n
1. Sangoma Solution Synchronizes Faxing with PC-based PBXs Using T1\/E1 Connections<\/a><\/div>\n
2. Intervoice Gets Expanded Media Exchange Order from UK Mobile Service Provider<\/a><\/div>\n
 <\/div>\n
3. Federal Appeals Court Upholds "FCC" Ruling that VoIP Providers Must Pay into Universal Service Fund<\/a><\/div>\n
 <\/div>\n
4. IP Telephony and IP Presence Solutions Provider Mitel Expands Into Brazil<\/a><\/div>\n
 <\/div>\n
5. VoIP Happenings at NETGEAR<\/a><\/div>\n
 <\/div>\n
6. ClearOne VoIP Phones Now Compatible with Cisco, "Nortel" platforms<\/a><\/div>\n
 <\/div>\n
7. Avaya IP Telephony Solution Exceeds 100,000 Subscribers<\/a><\/div>\n
 <\/div>\n
8. Mitel IP Telephony Solution Helps Peruvian Banking Institution Save Money, Improve Efficiency<\/a><\/div>\n
 <\/div>\n
9. 8×8 Enhances Packet8 Virtual Office Hosted VoIP Service<\/a><\/div>\n
 <\/div>\n
10. The Lonely Shopping Cart: When and Why Customers Leave<\/a><\/div>\n
 <\/div>\n
11. Broadview Networks Deploys IP Messaging Technology from Common Voices<\/a><\/div>\n
 <\/div>\n
12. Assisted Living Facility Deploys "Avaya" IP Office<\/a><\/div>\n
 <\/div>\n
CRM\/Customer Interaction News<\/strong><\/div>\n
 <\/div>\n
1. HD Videoconferencing in the Enterprise<\/a><\/div>\n
 <\/div>\n
Intervoice Continues with Customer Wins- Secures $4.5 Million Dollar Contract <\/a><\/div>\n
 <\/div>\n
3. Loquendo American Spanish TTS Voice Increases Collections Rates <\/a><\/div>\n
 <\/div>\n
4. Survey Shows Segmented Service in the Contact Center a Successful Strategy <\/a><\/div>\n
 <\/div>\n
5. Quality Headsets Make an Impact in Customer Service<\/a><\/div>\n
 <\/div>\n
6. Study: High Tech Companies Improve Online Customer Service Experience <\/a><\/div>\n
 <\/div>\n
Study: Global Consumers Want More Interaction with the Contact Center <\/a><\/div>\n
 <\/div>\n
8.SierraCRM Releases Process Management Engine for SugarCRMl<\/a><\/div>\n
 <\/div>\n
Intervoice Signs $17 Million Contract With Financial Services Firm <\/a><\/div>\n
 <\/div>\n
Online Seminars Worth Considering<\/strong><\/div>\n
 <\/div>\n