{"id":5723,"date":"2007-07-28T20:39:48","date_gmt":"2007-07-28T20:39:48","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/accela-inc.html"},"modified":"2007-07-28T20:39:48","modified_gmt":"2007-07-28T20:39:48","slug":"accela-inc","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/accela-inc.html","title":{"rendered":"Accela Inc."},"content":{"rendered":"
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The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money.<\/div>\n
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Thankfully Vonage has not decided to aggressively pursue the business market with unsustainable prices. By not doing this, they have allowed a slew of companies to focus on the mom and pop business space by providing reasonable pricing and excellent service levels.<\/div>\n
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8×8’s Packet8 service is an example of a company having great success on the low end of the SMB space. More recently I met with Tom Keffer CEO of Accela Inc.<\/a> whose company is targeting larger companies and call centers with a hosted IP communications solution. For the call center space the company offers predictive dialing and will have ACD service by year’s end.<\/div>\n
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According to Keffer, The benefit of using the company’s products over a CPE solution is Accela’s dedication to providing quality service. In addition, a hosted solution has disaster recovery benefits and obviously requires less technical expertise on the part of the business.<\/div>\n
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The Dallas-based company is one of a handful of CLECs who has a business model which embraces VoIP and seems successful. Accela has also hired some talent from Bandtel<\/a>, another company in the SIP trunking space who provides a service of the highest quality.<\/div>\n
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Although I just recently learned about this Texas based telecom company on a recent road trip, it looks like they have a bright future if they can capitalize on the growing appetite in the corporate world for SIP trunks and hosted solutions.<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money.   Thankfully Vonage has not decided to aggressively pursue the business market with unsustainable prices. By<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171,179,215,199,189,118,191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5723"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=5723"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5723\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=5723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=5723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=5723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}