{"id":5748,"date":"2007-08-03T12:11:12","date_gmt":"2007-08-03T12:11:12","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/call-centercrm-stories-august-3-2007.html"},"modified":"2007-08-03T12:11:12","modified_gmt":"2007-08-03T12:11:12","slug":"call-centercrm-stories-august-3-2007","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/call-centercrm-stories-august-3-2007.html","title":{"rendered":"Call Center\/CRM Stories August 3, 2007"},"content":{"rendered":"<div style=\"MARGIN: 0in 0in 0pt\">Here are the call center\/CRM stories for the week of August 3, 2007. Enjoy. I really don&rsquo;t have a favorite but if you press me I might say the Argentina and Central American call center stories are of interest.<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">&nbsp;<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9051-report-shows-contact-centers-still-fighting-high-attrition.htm\" href=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9051-report-shows-contact-centers-still-fighting-high-attrition.htm\">Report Shows Contact Centers Still Fighting High Attrition<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/www.tmcnet.com\/channels\/hosted-contact-center\/articles\/8960-unified-agent-desktop-an-inside-look.htm\" href=\"http:\/\/www.tmcnet.com\/channels\/hosted-contact-center\/articles\/8960-unified-agent-desktop-an-inside-look.htm\">The Unified Agent Desktop: An Inside Look<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/www.tmcnet.com\/channels\/call-center-furniture\/articles\/9010-call-center-furniture-how-buy-right-chair.htm\" href=\"http:\/\/www.tmcnet.com\/channels\/call-center-furniture\/articles\/9010-call-center-furniture-how-buy-right-chair.htm\">Call Center Furniture: How to Buy the Right Chair<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9159-report-shows-growth-expected-argentina-contact-center-applications.htm\" href=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9159-report-shows-growth-expected-argentina-contact-center-applications.htm\">Report Shows Growth Expected in Argentina Contact Center Applications Market<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/www.tmcnet.com\/channels\/crm-software\/articles\/9189-implementing-crm-software-right-way.htm\" href=\"http:\/\/www.tmcnet.com\/channels\/crm-software\/articles\/9189-implementing-crm-software-right-way.htm\">Implementing CRM Software the Right Way<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9110-study-examines-contact-center-market-central-america.htm\" href=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9110-study-examines-contact-center-market-central-america.htm\">Study Examines the Contact Center Market in Central America<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/www.tmcnet.com\/channels\/phone-systems\/articles\/9178-phone-systems-todays-business.htm\" href=\"http:\/\/www.tmcnet.com\/channels\/phone-systems\/articles\/9178-phone-systems-todays-business.htm\">Phone Systems in Today&#8217;s Business<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/www.tmcnet.com\/channels\/predictive-dialer\/articles\/9139-predictive-dialer-the-small-business.htm\" href=\"http:\/\/www.tmcnet.com\/channels\/predictive-dialer\/articles\/9139-predictive-dialer-the-small-business.htm\">Predictive Dialer for the Small Business<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9081-research-indicates-uk-companies-not-ready-new-year.htm\" href=\"http:\/\/callcenterinfo.tmcnet.com\/Analysis\/articles\/9081-research-indicates-uk-companies-not-ready-new-year.htm\">Research Indicates UK Companies Not Ready for New Year OFCOM Change<\/a><\/div>\n<div style=\"MARGIN: 0in 0in 0pt\"><a title=\"http:\/\/www.tmcnet.com\/channels\/speech-recognition\/articles\/9054-loquendo-tts-power-voice-messaging-solution-ontario-systems.htm\" href=\"http:\/\/www.tmcnet.com\/channels\/speech-recognition\/articles\/9054-loquendo-tts-power-voice-messaging-solution-ontario-systems.htm\">Loquendo TTS to Power Voice Messaging Solution for Ontario Systems<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here are the call center\/CRM stories for the week of August 3, 2007. Enjoy. I really don&rsquo;t have a favorite but if you press me I might say the Argentina and Central American call center stories are of interest. &nbsp; Report Shows Contact Centers Still Fighting High Attrition The Unified Agent Desktop: An Inside Look<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179,202,215,199,118],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5748"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=5748"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5748\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=5748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=5748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=5748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}