{"id":5937,"date":"2007-10-01T15:32:15","date_gmt":"2007-10-01T15:32:15","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/wes-hayden.html"},"modified":"2007-10-01T15:32:15","modified_gmt":"2007-10-01T15:32:15","slug":"wes-hayden","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/wes-hayden.html","title":{"rendered":"Wes Hayden"},"content":{"rendered":"<div style=\"MARGIN: 0in 0in 0pt\"><img decoding=\"async\" alt=\"\" hspace=\"3\" align=\"left\" vspace=\"3\" src=\"http:\/\/www.nuance.com\/images\/logos\/Nuance-web-logo.gif\" \/>Let&rsquo;s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance&#8217;s chairman and CEO.<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">&nbsp;<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">As Nuance focuses more on selling integrated solutions I expect Hayden&rsquo;s skill sets to come into play. After all, as President and CEO of Genesys Telecommunications &#8211;his former position, he had to deal with integration on a regular basis.<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">&nbsp;<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">As you may recall, in the nineties, Genesys Labs (That is what they used to be called) was known as the middleware company and was a leader in the CTI space. If you wanted to integrate a Rockwell ACD (remember them &ndash; they are now Aspect) with an SER dialer &ndash; or were they EIS back then? &ndash; You needed Genesys Labs to tie it all together.<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">&nbsp;<\/div>\n<div style=\"MARGIN: 0in 0in 0pt\">I remember visiting Genesys Labs in San Bruno, California back in about 1995 when they had 40 people and the phone directory was on a sheet of paper. But I digress. I wish Wes a great deal of success in helping Nuance become bigger, better and more profitable.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Let&rsquo;s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance&#8217;s chairman and CEO. &nbsp; As Nuance focuses more on selling integrated solutions I expect Hayden&rsquo;s skill sets to come into play. After all, as President and CEO of Genesys Telecommunications &#8211;his former<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171,179,180,202,172,199,197,188,156,189,211,118,177,191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5937"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=5937"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5937\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=5937"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=5937"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=5937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}