{"id":5964,"date":"2007-10-08T23:59:59","date_gmt":"2007-10-08T23:59:59","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/ringcentral-voip.html"},"modified":"2007-10-08T23:59:59","modified_gmt":"2007-10-08T23:59:59","slug":"ringcentral-voip","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/ringcentral-voip.html","title":{"rendered":"RingCentral VoIP"},"content":{"rendered":"
The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren’t aware… Fear not as I’ve got your back and I mentioned it<\/a> back in June of last year and again<\/a> a few months ago. In my most recent article I ended it with the following:<\/div>\n
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The service has some big news coming soon which will make it even more useful but I can’t tell you yet what it is. Be sure to sign up for a TMCnet news alert<\/a> on RingCentral or check out the RingCentral news page<\/a> to stay posted.<\/div>\n
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The big news is the California based company has now gone VoIP. I should point out that it’s not like I am such an IP bigot that I think every company needs to go IP – then again, maybe I am. \ud83d\ude09<\/div>\n
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\"\"So the company has a new IP communications solution and I decided to give the new service dubbed RingCentral Digital Line a spin. I already had a RingCentral account so to go VoIP I just downloaded the new software module, selected a plan and was off.<\/div>\n
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Once the software was on my computer I made an outbound call and the quality was flawless. The user interface was fairly straightforward and the number of options available was bewildering. Still, with all the options it was a straightforward install.<\/div>\n
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When I called into the service I was surprised the computer did not ring. Instead I received voicemail that was sent in real-time to the softphone on the computer. I decided to go into the configuration menu and snoop. There I found the setting was defaulted to voicemail only. I changed it so it would allow full call control and the system started to ring when calls were made.<\/div>\n
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If you are a small business the new RingCentral Digital Line software coupled with existing RingCentral service will make your company look much bigger than you ever thought possible. It is a good service and can work with SIP-based IP phones as well.<\/div>\n
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Other features worth pointing out are music on hold, visual voicemail, fax and e-mail notification of messages. You can even pull callers out of voicemail and use an 800 or vanity number. There is lots of power at a reasonable price.<\/div>\n
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So RingCentral is late with their VoIP solution but the delay was more than worth it. It is full-featured and a great value. Check it out over at RingCentral’s website<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"

The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren’t aware… Fear not as I’ve got your back and I mentioned it back in June of last year and again a few<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171,179,202,172,199,197,188,156,189,211,118,191,175],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5964"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=5964"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/5964\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=5964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=5964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=5964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}