{"id":6653,"date":"2008-03-14T14:50:23","date_gmt":"2008-03-14T14:50:23","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/prosody-x-gets-a-win.html"},"modified":"2008-03-14T14:50:23","modified_gmt":"2008-03-14T14:50:23","slug":"prosody-x-gets-a-win","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/prosody-x-gets-a-win.html","title":{"rendered":"Prosody X Gets a Win"},"content":{"rendered":"<p><img decoding=\"async\" alt=\"\" hspace=\"3\" align=\"left\" vspace=\"3\" src=\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/uploads\/prosody-x.jpg\" \/>Aculab&#8217;s Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and <a href=\"http:\/\/www.aculab.com\/products\/prosody_x.htm\">more<\/a>.<\/p>\n<p>One of the reasons for this enhanced relationship between Interactive Intelligence and Aculab is that the Prosody X card allows Interactive Intelligence to have sophisticated predictive call analysis capabilities. This means that coupled with Interactive Intelligence software, these cards will be better able to discern a live call from a fax or answering machine.<\/p>\n<p>In a call center environment where there are many agents, this sort of enhancement can yield to more productivity and lower costs.<\/p>\n<p>[<a href=\"http:\/\/www.tmcnet.com\/channels\/voip-developer\/articles\/22958-aculab-prosody-x-media-processing-technology-selected-interactive.htm\">TMCnet<\/a>]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aculab&#8217;s Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this enhanced relationship between Interactive Intelligence and Aculab is that the Prosody X card allows Interactive<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179,202,199,189,118,177,191],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/6653"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=6653"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/6653\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=6653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=6653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=6653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}