{"id":6719,"date":"2008-03-31T19:54:57","date_gmt":"2008-03-31T19:54:57","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/onrelays-mobile-pbx-solution.html"},"modified":"2008-03-31T19:54:57","modified_gmt":"2008-03-31T19:54:57","slug":"onrelays-mobile-pbx-solution","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/onrelays-mobile-pbx-solution.html","title":{"rendered":"OnRelay&#8217;s Mobile PBX Solution"},"content":{"rendered":"<p>Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course&hellip; trends are generally easy to spot but timing technology adoption is generally very difficult.<\/p>\n<p>My friends, the time has come for PBX vendors to fear the mobile phone as a company called <a href=\"http:\/\/www.tmcnet.com\/snapshots\/snapshots.aspx?Company=OnRelay\">OnRelay <\/a>is embarking on a super-aggressive campaign to get us to scrap our desk phones for mobile devices.<\/p>\n<p>In a conversation with company President and CFO Marie Wold I got to see her configure her phone settings right from an application on her Nokia phone. When I asked her repeatedly if you could also use a web portal to change the settings of the phone service, she repeatedly answered, &quot;Why would you need a web browser?&quot; At first I thought she was being difficult but then I realized in most cases she is likely right. Besides, it is tough to argue with a company whose marketing says they will help <a href=\"http:\/\/blog.tmcnet.com\/blog\/tom-keating\/voip\/ip-phones-destroying-planet-earth.asp\">eliminate<\/a> 47 million Kg of e-waste. The company&#8217;s solution allows ad-hoc conferencing, Caller-ID, business\/personal modes OCS integration and presence detection. Wold refers to the solution as a desk phone in your pocket.<\/p>\n<p>She went on to explain that 80% of phone system costs are in the wiring and phones. She does have a valid point when you consider many companies do install a second network for their IP communications.<\/p>\n<p>The software supports Symbian and Windows Mobile devices and is 100% functional while roaming.<\/p>\n<p>What I like best about the solution is the redundancy built-in meaning that if you do a search on a contact and your web connection dies due to a weak signal while searching &#8212; an SMS is sent to you with the information you need.<\/p>\n<p>The company&#8217;s solutions do make sense in instances where a company doesn&#8217;t mind supplying all workers with mobile devices and plans. After all, there are wireless costs that offset some of the waste the company helps stop.<\/p>\n<p>In addition to enterprise solutions, OnRelay just launched a mobile branch exchange (MBX) solution for service providers looking so sell hosted wireless solutions.<\/p>\n<p>There are drawbacks to such a solution as not every company wants to pay for cellular phones throughout the enterprise. But still, there are some industries where most of the staff already has company-supplied mobile devices. I would think however that in many of these cases, Blackberrys are in use and one would imagine OnRelay should come up with a solution supporting these devices soon.<\/p>\n<p>In the mean time it will be very interesting to see how PBXs without IP phones work in the real world&#8230; Stay tuned.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course&hellip; trends are generally easy to spot but timing technology adoption is generally very difficult. My friends, the time has come for PBX vendors to fear the mobile phone as<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168,171,202,172,199,188,189,118,177,174,191,175],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/6719"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=6719"}],"version-history":[{"count":0,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/6719\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=6719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=6719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=6719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}