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  <id>tag:blog.tmcnet.com,2014:/blog/tom-keating//4/tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-</id>
  <updated>2014-03-28T23:09:06Z</updated>
  <title>Comments for AOL TotalTalk</title>
  <subtitle>VoIP &amp; Gadgets blog - Latest news in VoIP &amp; gadgets, wireless, mobile phones, reviews, &amp; opinions</subtitle>
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  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249</id>
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    <link rel="service.edit" type="application/atom+xml" href="http://blog.tmcnet.com/mt/mt-atom.cgi/weblog/blog_id=4/entry_id=16249" title="AOL TotalTalk" />
    <published>2005-09-20T15:32:50Z</published>
    <updated>2007-01-08T00:57:06Z</updated>
    <title>AOL TotalTalk</title>
    <summary>It would appear that AOL is going after the broadband VoIP market with a product called TotalTalk to be rolled out October 4th- look out Vonage and Skype! I should point out that AOL rolled out TotalTalk in Canada awhile...</summary>
    <author>
      <name>Tom Keating</name>
      <uri>http://blog.tmcnet.com/blog/tom-keating/</uri>
    </author>
    
    <category term="Reviews" />
    
    <category term="VoIP" />
    
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      <![CDATA[<p>It would appear that AOL is going after the broadband VoIP market with a product called TotalTalk to be rolled out October 4th- look out <a href="http://www.vonage.com/">Vonage</a> and <a href="http://www.skype.com/">Skype</a>! I should point out that AOL rolled out TotalTalk in Canada awhile back and now it appears they are bringing their broadband VoIP service to the U.S. Their Unlimited Calling Plan is $29.99 per month (plus taxes and additional fees) and includes unlimited domestic long distance and Canada.<br /><br />Some highlights:<br /><ul><li>Softphone client for PC-to-PC and PC-to-PSTN (i.e. SkypeOut)</li><li>ATA (analog telephone adaptor) device for connecting to regular phone for Phone-to-Phone dialing</li><li>Voicemail</li><li>Video using On2 video codec for high-quality videoconferencing<br /></li><li>GIPS codec for Skype-like quality (in theory)</li><li>IM</li><li>Local Plan: $18.99 per month (plus taxes and additional fees) for<br />
unlimited local calling, plus $.039/min for domestic long distance</li><li>Unlimited Calling Plan: $29.99 per month (plus taxes and additional fees) includes unlimited domestic long distance and Canada</li><li>Global Calling Plan: $34.99 per month (plus taxes and additional fees) includes unlimited domestic long distance plus low international rates</li></ul>What the release doesn't say is what sort ATA (analog telephone adaptor) device you can use with TotalTalk, and checking<a href="http://www.totaltalk.com"> www.totaltalk.com</a> reveals an AOL page &quot;under construction&quot;. I did some more investigating and discovered they are using what they called &quot;TotalTalk Voice Gateway&quot; - no doubt an OEM of one of the popular ATAs. Upon further investigation I discovered that AOL Canada's TotalTalk service is using Grandstream's ATA, since I recognized the image on AOL Canada of an ATA as the curly letter&quot;G&quot; of Grandstream's logo, as seen by this AOL Canada TotalTalk demo:<br /><img src="http://blog.tmcnet.com/blog/tom-keating/images/aol-total-talk.jpg" /><br /><br />That's not a guarantee that AOL TotalTalk is using the Grandstream ATA, and it's possible it's not an exclusive agreement. At least we can garner from their usage of the SIP-based Grandstream ATA that AOL, that bastion of open standards (NOT!), has adopted at least one industry standard - namely SIP. I'll have to contact AOL and see if they work with other SIP-based ATAs. As part of the announcement they also announced a partnership with Pingtel, GIPS, and On2. The On2 is obviously the video codec, GIPS is obviously the audio codec and/or GIPS engine, and Pingtel I am going to assume that similar to Earthlink's Vling, AOL is using Pingtel's open-source SIP-based softphone client. Let me break out my HEX editor and disassemble the AOL softphone and see if this is the case. In the meantime, check out the news...<br /><hr style="width: 100%; height: 2px;" /><br />AOL TO BEGIN NEW VOIP SERVICE ROLL-OUT ON OCTOBER 4 <br /><br /> Simple to Use and Affordable VoIP Service Lets Customers Make and Receive Calls Directly from Their PC Through AIM  <br /><br /> Partnerships with Pingtel, GIPS, and On2 Bring Superior Audio and Video Quality to AOL Voice and Instant Messaging Suite  <br /><br /> DULLES, VA, September 20, 2005   AOL announced today that it will begin its roll-out of a new VoIP service (http://www.totaltalk.com) on October 4. The TotalTalk service transforms any high-speed Internet connection into a quality phone service that is simple to use and affordable, with savings of up to 40% off monthly phone bills, compared to traditional landline service.[1] No AOL subscription is required and current AOL® Internet Phone subscribers will receive this upgrade to the new and enhanced service automatically.<br /><br />AOL's expertise in providing best-in-class communications features transforms TotalTalk into a telephone service that goes beyond what is currently available today. Combining the savings and convenience of a VoIP phone with a suite of advanced communications features, available at no additional charge, TotalTalk includes: a &quot;soft phone&quot; (free PC-to-PC calls and PC-to-Phone calling capabilities via a Preview Edition of the AIM Triton client), unified voice, e-mail and instant messaging, enhanced voicemail and call management capabilities, and the ability to make and receive calls on a home phone line from anywhere users have access to AIM. <br /><br />The service includes at no additional cost many phone features such as: Call Waiting, Caller ID, 911 emergency calling[2], Star Codes, voice mail integrated with e-mail and Three-Way calling. <br /><br />A Web-based Dashboard provides flexible, easy to use call management features such as: on-screen call alerts with call handling; call forwarding preferences; at-a-glance logs of incoming and outgoing calls; a frequently called number list; click-to-call features, and integration with address books. <br /><br />TotalTalk(TM) makes it possible to manage and retrieve both voice and e-mail messages, anytime, anywhere from any touchtone phone or Web browser. Voicemail messages appear together with e-mail messages, and SMS alerts can be sent to mobile devices when a voicemail is left.<br /><br />By downloading the Preview Edition of the AIM Triton software, available later this week, users will have access to a &quot;soft phone&quot; feature that enables them to make and answer phone calls on their home line through either the phone or the PC (with an AIM connected PC headset or USB phone). The soft phone feature, accessible from anywhere a user can log onto AIM, provides easy access to AIM Talk, a free PC-to-PC calling feature that includes multi-party chat capabilities, and a built-in dial pad to make PC-to-Phone calls, which are billed at home rates. Unlike other providers, the TotalTalk service includes these soft phone capabilities at no additional charge.<br /><br />AOL also announced three new partnerships to bring industry-leading audio and video conferencing to its suite of voice and instant messaging products. AOL has worked closely with open source solution provider Pingtel, Global IP Sound, and On2 on custom-developed solutions that will deliver state-of-the-art audio and video quality, simplify connections behind firewalls, and provide SIP (Session Initiation Protocol) standard compliance and more to TotalTalk and AIM.<br /><br />About TotalTalk<br />TotalTalk transforms any high-speed Internet connection into a quality home phone service. The service includes an easy-to-connect telephone terminal adapter/broadband router, which is plugged into an ordinary touchtone telephone and a cable or digital subscriber line (DSL) modem. To place and receive calls, users just pick up the adapter-connected telephone to dial numbers. Users do not need to have their computer turned on to make calls.<br /><br />Pricing is as follows:<br /><br />** Local Plan:  $18.99 per month (plus taxes and additional fees) for unlimited local calling, plus $.039/min for domestic long distance<br /><br />** Unlimited Calling Plan: $29.99 per month (plus taxes and additional fees) includes unlimited domestic long distance and Canada<br /><br />** Global Calling Plan: $34.99 per month (plus taxes and additional fees) includes unlimited domestic long distance plus low international rates<br /><br /> To learn more about TotalTalk, visit http://www.totaltalk.com or call 1-877-265-7732. <br /><br />The TotalTalk service and features offered by AOL are only available to residents of the U.S.  AOL Canada also offers an AOL TotalTalk voice over IP phone service to Canadian residents. To learn more visit http://www.totaltalk.ca. <br /><br />About America Online, Inc.<br />America Online, Inc. is a wholly owned subsidiary of Time Warner Inc. Based in Dulles, Virginia, America Online is the world's leader in interactive services, Web brands, Internet technologies and e-commerce services. <br /><br />--------------------------------------------------------------------------------<br /><br />[1] Savings based on $29.99 unlimited local and domestic long distance plan and do not includes charges for broadband services, required equipment, additional fees, and taxes. <br /><br /> [2] TotalTalk E911 is different from traditional 911 service. For more information, please visit http://www.nena.org. <br /></p>]]>
      
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  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:3305</id>
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    <title>Comment from Rick on 2005-09-20</title>
    <author>
        <name>Rick</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>Tom, do you know if this phone relacement service includes the AOL Triton VIM product?  I'm confused.  I know Triton includes video, but how does Total Talk use video?  Does Total Talk use Triton as a softphone along with the ATA?</p>]]>
    </content>
    <published>2005-09-20T16:08:28Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:3306</id>
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    <title>Comment from Rick on 2005-09-20</title>
    <author>
        <name>Rick</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>According to this article, Triton will be embedded into Total Talk, so they are indeed two separate offerings.  This presents a unique offering by AOL: VIM (Triton), Paid Replacement Svc (Total Talk), and I'll bet a future SMB offering (???).</p>

<p><a href="http://blogs.zdnet.com/ip-telephony/?p=660">http://blogs.zdnet.com/ip-telephony/?p=660</a></p>]]>
    </content>
    <published>2005-09-20T16:23:06Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:3308</id>
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    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/blog/tom-keating/voip/aol-totaltalk.asp#c3308" />
    <title>Comment from Tom Keating on 2005-09-20</title>
    <author>
        <name>Tom Keating</name>
        <uri>http://blog.tmcnet.com/blog/tom-keating/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/blog/tom-keating/">
        <![CDATA[<p>Similar to Vonage the softphone piece is optional. If you want video or IM then you have to use the AOL softphone. One of the nice things is AOL includes the softphone for free and it falls under the same monthly plan you chose. Vonage, for instance, charges a monthly fee for their softphone.</p>]]>
    </content>
    <published>2005-09-20T16:28:18Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:3368</id>
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    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/blog/tom-keating/voip/aol-totaltalk.asp#c3368" />
    <title>Comment from John Allen on 2005-09-24</title>
    <author>
        <name>John Allen</name>
        <uri>http://www.bayvoip.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.bayvoip.com">
        <![CDATA[<p>I ran across this great simple site www.bayvoip.com and signed up for the softphone service, It's great..  Don't know how I did without it..</p>]]>
    </content>
    <published>2005-09-25T01:10:08Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:4202</id>
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    <title>Comment from arlenea on 2005-12-03</title>
    <author>
        <name>arlenea</name>
        <uri>http://sisrlenea@yahoo.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://sisrlenea@yahoo.com">
        <![CDATA[<p>i sign-up for this service and was charge but still no service no phone what is going on with this? i need aol total talk to send me my package how long does it take to get this package i need answer right now!!!!!!!!!! i paid my money now i need my phone and service right now!!!!!!</p>]]>
    </content>
    <published>2005-12-03T09:16:52Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:4775</id>
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    <title>Comment from Cark King on 2006-01-11</title>
    <author>
        <name>Cark King</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>My phone is not working. The number is 816-256-2094. I was wondering if this was a major problem or one that can be fixed. I was told the phone was not working because the internet was not working.<br />
As you can see my internet is working but my phone is not.<br />
If this problem is not fixed, I want to cancel because I do not want to pay for something that is not working.<br />
I have been paying for this now for about two months and it worked a total of three days.</p>]]>
    </content>
    <published>2006-01-11T19:40:44Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:7778</id>
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    <title>Comment from Josh on 2006-05-07</title>
    <author>
        <name>Josh</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>Okay, there's this charge on my bill that says "A O L Builtin".  Anyone have an idea of what this might be?</p>]]>
    </content>
    <published>2006-05-07T17:45:36Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:8571</id>
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    <title>Comment from Carissa Thomas on 2006-05-23</title>
    <author>
        <name>Carissa Thomas</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>We have signed up for a T-Mobile account, and we too are getting charges on it called "AOL BuiltIn" does anyone know what this is about???<br />
</p>]]>
    </content>
    <published>2006-05-23T18:21:30Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:9672</id>
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    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/blog/tom-keating/voip/aol-totaltalk.asp#c9672" />
    <title>Comment from carol wilburn on 2006-06-01</title>
    <author>
        <name>carol wilburn</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>3047632101 my phone stays busy and i cannot <br />
call out what do i do</p>]]>
    </content>
    <published>2006-06-01T16:40:15Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2005:/blog/tom-keating//4.16249-comment:9679</id>
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    <title>Comment from ddt on 2006-06-01</title>
    <author>
        <name>ddt</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>I have had a busy signal on my total talk phone. Finally after 2 hours got AOL Total talk Help online. Was told there is an AOL Outage. Will be up soon. HA HA Im canceling ASAP</p>]]>
    </content>
    <published>2006-06-01T18:41:58Z</published>
  </entry>

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