E911 Watch http://blog.tmcnet.com/e911-watch/ en-us Copyright 2013 2011-02-11T01:44:23+00:00 hourly 1 2000-01-01T12:00+00:00 RedSky's E911 Manager Now Compliant with Avaya Aura Session Manager 6.1 http://blog.tmcnet.com/e911-watch/2011/02/redskys_e911_manager_now_compliant_with_avaya_aura_session_manager_61.html 46100@http://blog.tmcnet.com/e911-watch/ E911 solution to offer full location tracking and real-time location updates for SIP phones on the Aura Session Manager platform.

We've been working with Avaya for several months to help them "increase the granularity of SIP handset location information for emergency dialing." Those are the words of Steve Durney, solution director for Avaya Aura Session Manager, who first approached RedSky about collaborating on this important feature for ASM 6.1.

It stands to reason that mobile workers, using phones that can easily move from location to location, need real-time location information in order to be fully protected in the event of a 9-1-1 emergency. Other E911 solution providers can only update information every 4 minutes or so.

If you're faced with a life-threatening emergency, do you want your phone sending old information to emergency responders?

Read more about today's announcement here

Review the DevConnect Interoperability Test Report here
Enhanced by Zemanta
]]>
    Related Entries
TrackBacks | ]]> E911 Best Practices E911 Technology RedSky E911 Manager Avaya Aura Session Manager 6.1 E911 solution Avaya SIP phones ASM 6.1 911 emergency session manager location information information emergency location manager emergency 2011-02-11T01:44:23+00:00 Force Protection and E911 the Talk of National Guard JC4I Conference this Week http://blog.tmcnet.com/e911-watch/2010/12/force_protection_and_e911_the_talk_of_national_guard_jc4i_conference_t.html 45518@http://blog.tmcnet.com/e911-watch/
In the aftermath of the tragic shooting at Fort Hood, Secretary Gates issued final recommendations that, among other things, directs the Services to implement E911 in all facilities.

In response to these final recommendations, RedSky has just released an updated white paper, "Using E911 to Meet Military Base Security Needs," that provides an overview of the Secretary's E911 directive, introduces the reader to the fundamentals of E911, and details how automated E911 software solutions meet Full Operational Capability (FOC) requirements and improve base security.

At the J4CI Conference, National Guard IT, communications and intelligence professionals are talking with the RedSky team about E911 Manager™, the company's scalable, JITC-certified, E911 software application that integrates with all major voice platforms, on-base PSAP equipment and external PS-ALI databases.

RedSky's updated white paper on E911 for military bases is available for download on the company's website.
Enhanced by Zemanta
]]>
    Related Entries
TrackBacks | ]]> E911 Best Practices E911 Technology E911 force protection National Guard military base security JTIC-certified national guard updated white final recommendations white paper force protection redsky 2010-12-07T20:13:55+00:00 Large School District Implements E911 During IP Conversion Project http://blog.tmcnet.com/e911-watch/2010/11/large_school_district_implements_e911_during_ip_conversion_project.html 45314@http://blog.tmcnet.com/e911-watch/ By Helen Hironimous, Guest Blogger

Prior to 2006, all 9-1-1 calls made by the School District of Palm Beach County (SDPBC) came from red analog Emergency Phones that were placed in the Front Office of each school location. In May 2000, the district experienced a shooting at one of our schools that killed a popular teacher. When the school called 9-1-1 the call was made from the Red Phone (Emergency Phone) in the Main Office. The shooting occurred in a classroom. The Emergency Response Dispatcher only knew that the call was coming from the School District of Palm Beach County.  They did not know what school, or where on the campus the call was coming from. 

In 2006, the school district began their journey into new technology with the IP Conversion Project and installed a PBX at every school location in the district to bring us into the VoIP era. As part of this IP Conversion Project, RedSky’s E911 Manager was introduced to manage E911 for the School District.         

As the IP Conversion Project began, we looked at how school campus security could be enhanced and after learning about RedSky and how the information provided by RedSky to Emergency Responders can provide life-saving time and information, our project was born.

The IP Conversion Project along with the installation of RedSky’s E911 Manager began in August 2006 and was completed in March of 2009. We have over 23,000 analog, digital and IP telephones in our district and E911 Manager is installed at 209 sites. E911 Manager automatically updates the AT&T ALI database daily with the location of each phone.

Today, our system handles 8-15 emergency calls per day; 75% are valid 9-1-1 calls and 99% are injury related.

The Emergency Response Center and SDPBC School Police Department are able to see:

  • Name of School, Department of Site
  • Street Address, City, Zip Code
  • Floor number that the telephone is located on
  • Building ID where the telephone is located
  • Telephone number of the telephone making the 9-1-1 call
  • Each Principal/Department Head at each school/support site location is notified via e-mail when a 9-1-1 call is made

These E911 reports are auto-generated daily:

  • IP Phone report – identifies location of all IP phones
  • 9-1-1 Call report – date, time and location of all 9-1-1 calls
  • Missing Info report – identifies any phone that does not have a location
  • Rejection report – identifies location records that were rejected by the AT&T ALI database

I hope you’ll continue to join us on our journey to provide safety information for Educational Facilities.

------------------

Helen Hironimus, is a voice and data communications professional with 25 years' experience at the School District of Palm Beach County (FL). She has been integrally involved with the district's IP Conversion Project and is responsible for leading the implementation of the District's new E911 and emergency notification systems. Palm Beach County School District is one of the largest in the country, serving 170,000 students in 186 schools.

 

]]> Tags: , , ,
TrackBacks | ]]> E911 Best Practices E911 Liability 9-1-1 E911 E911 for school districts IP conversion E911 E911 for school districts IP conversion 9-1-1 RedSky E911 Manager school district conversion project beach county report identifies coming school school 2010-11-08T12:19:13+00:00 Welcome to E911 Watch http://blog.tmcnet.com/e911-watch/2010/08/welcome_to_e911_watch_testing.html 39080@http://blog.tmcnet.com/e911-watch/
We're taking our first steps toward creating the leading online community for the E911 industry and we fully intend for E911 Watch to become a must-check source for information on legislation, technology, implementation issues, liability risk -- anything related to E911.

We can't do this alone, we need you the E911 Community to join the discussion and keep it relevant.

So, watch this space. This is just a start. Let us know how we're doing and let's work together to raise the bar on the E911 issue. Because, after all, everyone deserves E911 protection -- whether we're at home, at work or somewhere in between.]]> Tags: , , , ,
TrackBacks | ]]> E911 Best Practices E911 E911 implementation E911 legislation E911 liability E911 technology E911 legislation technology liability implementation watch 2010-08-02T20:46:08+00:00