WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
37 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

2015-10-06 17.15.25.jpg"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of the product], and it will identify what product you have and will give you information about that product. If you want more detailed information, you can press the icon. It will launch a video conference between you and a tech center...," explains MERA Software Services’ Michael Dundon during ITEXPO West 2015.

Shopping and Can't Get Help? WebRTC to the Rescue from Suzanne Bowen on Vimeo.

Rehan Allahwala, CEO of Super Technologies, Inc. and inventor of DIDX, jokingly throws in, "Hello, India!"

View the contact center on one video screen. It's all WebRTC-based! Shoppers and retailers, WebRTC customer service is a dream come true.

MERA Software Services works with products of Ericsoon, Tieto, Avaya, Ascom and more. Now, if only more brick and mortar stores would offer free WiFi. This Mera Software Services' video software package demo shows how people enjoy touching the products they want to buy but often enjoy getting more information on their own rather than from a physical salesperson. Well, we just don't want to wait.

MVNOs fit in this picture somehow, right?

Be sure to register for ITEXPO East 2016 now for more exciting opportunities to exhibit your company's products and services, to present white papers, and learn as well as develop business via the Expo and the Conference sessions! It is scheduled January 26 - 28, 2016 in Ft. Lauderdale, Florida.

Related information:
* Retail Customers Linked with Real-Time Customer Service via Video over Internet In Store
* Stellar ITEXPO East 2016 Exhibitor List

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