VoIP & CRM Blog
Commentary and reporting on business and technology
How Do I Get My Google Click-Fraud Money?
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Search Engine Marketing to Hit $11B in 2010
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Search Advertising Gets Better Analytics
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Disk Storage Systems: We're #1 -- And So Are We!
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U.N. Internet Grab Overshadows 'Digital Divide' Discussion
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Consumer Research Seems to Bear Out TiVo Ad Strategy
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PPC Click Fraud: 1 in 5 Is Fake, Costing $1.1B Yearly?
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NetIQ's Symphoniq Releases BusinessPulse for Web App Management
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AOL Launches Major Anti-Phishing Effort
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Anonymous Customers
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Confidential Information Increasingly Targeted by Internet Crooks
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New 'MultiLink' Ad Appears on TMCnet
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Is Word of Mouth Bad for Kids?
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Ethics in Word of Mouth Marketing
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Can Digital Watermarking Address Piracy Concerns?
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Users Love to Search but Are Sometimes Naive
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End of Phishing? Not Likely
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Abandoned Web Shopping Carts: Customers Didn't Really Bail Out
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CAN-SPAM -- One Year Later
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AOL's 2004 Top 10 Spam Subject Lines
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Amazon's 10 Years: E-Commerce Revolution Continues
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