Satyam stages first cross-border country outage and business continuity operation in Singapore

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(Al Bawaba Via Thomson Dialog NewsEdge) Satyam Computer Services Ltd. (NYSE:SAY), the leading global consulting and information technology services company, has completed what is believed to be a first-of-its-kind, cross-border country outage recovery.



Satyam simulated a nationwide outage in India, and revived business operations from its Global Business Continuity and Disaster Recovery Center in Singapore. The exercise showcased Satyams ability to ensure seamless business continuity for its customers, as well as its disaster recovery capabilities. It also highlighted the complex processes involved in an event of such magnitude.

On the morning of September 25, Satyam initiated a three-day mock drill, a simulation of a national disaster that disrupted Satyams business. Network control and command resumed almost instantaneously from Satyams Global Business Continuity and Disaster Recovery site in Singapore.

Additionally, in less than 24 hours, Satyam deployed more than 30 mission-critical engineers to Singapore. The entire exercise was facilitated by the Singaporean Government, which provided pre-approved employment passes for the engineers who were flown in on Singapore Airlines.

"This landmark event is further proof of Satyams commitment to our global customers and their business continuity," said B. Ramalinga Raju, Satyams founder and chairman, who witnessed the drill from Singapore. "It ensures that their businesses will never stop for any issues related to the services that Satyam, as an organisation is providing to them." Raju added: "This initiative and investment are extremely strategic for Satyam. Our demonstration today enables the organisation to leverage the Singapore facility as a new, global offshoring centre outside India. It also places Singapore in an important position with respect to our global operations. We are deeply grateful for the support shown by the Singapore authorities over the last few years to enable this expansion." Upon arriving at the Global Business Continuity and Disaster Recovery Centre (in the Overseas Union Bank Centre) in downtown Singapore, Satyams Hyderabad-based business continuity team connected to the customers network and commenced business via an enhanced bandwidth. The engineers also ensured Satyams capabilities to monitor its network, network security, and exchange and enterprise applications servers. They also assured immediate availability of a secondary monitoring capability, availability of a global help desk, replication of mission-critical associates email boxes, automatic forwarding of transactions to the new server, and availability of business data.

Satyams Global Business Continuity and Disaster Recovery Centre, the only facility of its kind outside India, is validated by the Disaster Recovery Institute of Asia, and enables replication between servers in Hyderabad and Singapore. Data stored within both servers is synchronised every four hours.

"We are very pleased with the support and proactive engagement of the Singaporean government," said Virender Aggarwal, senior vice president and director at Satyam.

"The Economic Development Board, especially, has been a driving force and constant source of support. Singapore is ideally positioned to benefit from the shift we perceive will take place in the back offices of major global multinational and financial corporations, and Satyam is determined to support and benefit from that shift." As Asia Pacific gains momentum as the global innovation hub in the coming years and hence becomes a critical component and one of the main focus areas in Satyams global growth plan, Singapore gains strategic value. Its quality infrastructure, economic and political stability and security make it an ideal hub that can double as a secondary command and control centre for controlling global network operations and ensuring that Satyams customers are serviced seamlessly, in case of business disruption.

About Satyam Computer ServicesSatyam Computer Services Ltd. (NYSE: SAY) is a global IT consulting and services provider, offering a range of expertise aimed at helping customers reengineer and reinvent their businesses to compete successfully in an ever-changing marketplace. More than 28,000* highly skilled professionals in Satyam work onsite, offsite, offshore, and near shore, to provide customized IT solutions for companies in several industries. Satyams ideas and products have resulted in technology-intensive transformations that have met the most stringent international quality standards. Satyam has Development Centers in the USA, the UK, the UAE, Canada, Hungary, Malaysia, Singapore, India, China, Japan, and Australia. These centers serve 469* global companies, of which 156* are Fortune Global 500 and Fortune US 500 corporations. Satyams presence spans 53 countries, across six continents.

*As of March 31, 2006 2006 Al Bawaba (www.albawaba.com)

Copyright 2006 Al-Bawaba.com, Inc.
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