Softscape Announces Expanded Mid-Market Delivery Services to Support Growing Customer Base

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WAYLAND, Mass. --(Business Wire)-- Softscape, the industry pioneer in innovative people management, today announced it has expanded its Softscape On-Demand(TM) mid-market offering in response to significant market momentum with small to midsize businesses. To meet the growing demand from mid-market customers, Softscape has also expanded its On-Demand Services Group, which offers proven experience to assist customers in streamlining their human capital management (HCM) deployments. The company expects continued growth and plans to triple headcount in the On-Demand Services Group by the end of the year to support customers directly.



Softscape On-Demand is the company's award-winning HCM system delivered fully hosted on a single common platform and at one low monthly fee. The expanded offering now includes Softscape's integrated performance management, goals management, competencies, 360 multi-source feedback, succession planning, learning management (LMS), learning content management (LCMS), compensation management, surveys & assessments, hiring management, HR management system (HRMS), resource demand planning, project and portfolio management, position management, expense management, time & attendance, e-meetings & collaboration, advanced reporting, and analytics. Softscape is the only talent management vendor to offer this level of product breadth and depth that also includes core HR management to link historical employee records with strategic HCM functions.

"We have significantly grown our mid-market business while continuing to pioneer new technologies with our enterprise customers," said Dave Watkins, CEO and co-founder Softscape. "Each of these markets requires different methodologies to support the diverse needs of customers. Our proven approaches to both have enabled us to maintain the highest level of customer satisfaction."

"Softscape's service is akin to Nordstrom," said Linda St. John, Senior Director of HR at Fallon Community Health Plan. "We chose Softscape for both their advanced technology and their customer-centric approach to service. They partnered with us and helped us redesign our system, not just replicate it."

Softscape's expertise has long been regarded by industry analysts as most appropriate for enterprises seeking to solve complex business problems. More than 20% of Softscape's customer base represents Fortune 500 and Global 500 organizations, and 10% are Fortune 100. Over the past three years, Softscape's mid-market customer base has grown 695%, and the company's expanded services group provides the horsepower to support this explosive growth.

Softscape also offers customers flexible growth paths enabling them to expand and update their HCM deployments in real-time as their organizations grow. This includes the ability to further configure or tailor their deployments to meet future business requirements, as well as multiple hosting options.

Small to midsize customers benefit from Softscape's extensive experience delivering best practices to large multi-national organizations through Softscape's Global Solutions Group. Softscape is unique in the industry, providing both advanced technology and superior consultative services to help customers more effectively solve their business challenges.

"Softscape's level of customer flexibility, as well as breadth and depth of our product offerings, is unmatched in the industry," said Dave Watkins. "We continue to invest heavily to meet growing market demand and to help customers better manage their people and their business."

For more information about Softscape's solutions, please visit www.softscape.com.

About Softscape (www.softscape.com)

Softscape is the pioneer in advanced people management technologies providing organizations unprecedented experience in solving complex business problems. Recognized by leading industry analysts as the most comprehensive integrated people management platform, Softscape's award-winning web-based software enables customers to enhance productivity, improve effectiveness, facilitate long-term planning, reduce operational costs, and drive organizational performance. Softscape's customers represent Global 500, mid-market, and government organizations including Seagate, Northrop Grumman, Freightliner, LandAmerica, Medica, the City of Chicago, and the US Department of Homeland Security. Softscape is based in Massachusetts with offices in Chicago, San Francisco, Hartford, Washington DC, New York City, London, Bangkok, Hong Kong, and Johannesburg.

The Softscape logo and marks related to Softscape products are either trademarks or registered trademarks of Softscape, Inc. Other brand & product names contained herein may be trademarks or registered trademarks of their respective holders.
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