Research Federal Credit Union Launches Expert Services to Combat Identity Theft

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WARREN, Mich. --(Business Wire)-- Research Federal Credit Union (RFCU) announced today that they will be providing their members and their members' families with identity theft resolution services and ongoing education -- at no additional cost. They will also offer extensive proactive resources that can be purchased for a minimal fee. The partnership with Identity Theft 911, the leading provider of identity theft education and resolution services, will provide members with one-on-one assistance from fraud expert advocates who can help restore and resolve credit and identity issues.



"One out of every five Americans has become a victim of identity theft, or has fallen prey to some type of personal information intrusion in the past year. Because RFCU cares about its members and their families, we have researched and obtained what we feel is one of the best products on the market today," said Judy Janosevic, Loss Prevention/Security Manager at Research Federal Credit Union.

"Financial institutions employ many layers of security to foil attempts to steal data," said Daniel Munro, Vice President and Chief Information Officer at RFCU. "Any additional layer of security an individual can add to slow down the bad guys will reduce the risk of loss and the extent of any potential loss. Adding a tool like Identity Theft 911 can help you quickly recover from a breach of your personal security."

As part of the service through Identity Theft 911, RFCU members will receive:

-- Unlimited access to a personal advocate who will work one-on-one until their situation is resolved

-- Systematic notification to credit bureaus, creditors and collectors, government agencies, and relevant parties

-- Comprehensive case file creation to assist law enforcement and insurance agencies

-- Credit monitoring and fraud monitoring for a full year

-- Proactive education at www.identitytheft911-researchfed.com

Identity theft is currently the fastest growing crime in the United States, and Research Federal Credit Union is taking a critical step in the fight against this crime. Not only is RFCU gifting Identity Theft 911's premier resolution service to any members that become victimized, but also providing an option for those members wishing to be more proactive.

"For less than $.02 per day, the optional proactive credit monitoring service can help members limit their liability by detecting intrusion early," added Ms. Janosevic. "And if they ever become a victim of identity theft this service will guide them through the recovery process at no cost. It's a small price to pay for such a growing issue."

About Identity Theft 911

Identity Theft 911 provides enterprise-level fraud solutions to Fortune 500 companies, a wide spectrum of financial institutions, colleges and universities, and many of America's largest insurance companies and corporate benefits providers. Identity Theft 911 is a leader in identity theft victim resolution and education, with more than six million households currently included in its retainer-based program. The Company's cutting-edge products include: RB421(SM), retainer-based blanket resolution and proactive education; IDR911(SM), identity disaster response; SBR911(SM), security breach response; and ITA911(SM), identity travel assistance. Online Banking Report named Identity Theft 911 one of "the 10 most significant innovations and developments of 2003." For more information, visit www.identitytheft911.com.

About Research Federal Credit Union

Research Federal Credit Union is a not-for-profit financial cooperative headquartered in Warren, MI, with offices in Detroit's Renaissance Center (General Motors' world headquarters) and Milford, MI. The credit union serves employees and retirees (and their family members) from General Motors. RFCU also serves various Chambers of Commerce members and their employees in addition to several other organizations. With a membership of nearly 23,000 and more than $200 million in assets, Research Federal Credit Union is one of the largest credit unions in Michigan and the United States. For more information, contact Research Federal Credit Union at (586) 264-8710 or visit www.researchfed.com.
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