VoIP for Enterprise TMC

Peninsula Hotels, NEC blaze VoIP trail

September 29, 2006
Peninsula Hotels, NEC blaze VoIP trail. Check it out:
(Philippine Daily Inquirer Via Thomson Dialog NewsEdge) NEC CORP., ONE OF THE worlds leading providers of Internet, broadband network and enterprise business solutions, and The Peninsula Hotels have unveiled an Internet-backed voice and data networksomething no other hotel chain can claim to have.



The network was built on NECs IP-PBX, a private branch exchange (PBX) system which uses Internet protocol (IP) to manage voice calls and data services both through the hotel chains private network and through the Intranet, which is accessed by the public worldwide.

The move is expected to provide huge savings and boost efficiency between The Peninsula Hotels 14 branches and offices in Hong Kong, Manila, Bangkok, Beijing, New York, Chicago and Beverly Hills.

For starters, communications among employees would be improved with standardized telephone numbering for all locations and assignment of individual phone numbers to each employee.

The system also provides caller number display even for overseas calls and supports a centralized call center in Hong Kong that manages calls from worldwide hotel operators, 24/7.

The Peninsula Hotels has been working to curb the cost of international calls since communication among its hotels worldwide has become more frequent as a result of global expansion, said Shane Izaks, general manager for information technology of The Hong Kong and Shanghai Hotels Ltd., which owns and operates the hotel chain.

The new network system was built in response to this, and it will expand along with the establishment of new hotels.

This implementation of VoIP network for The Peninsula Hotels has shown that NECs broadband solutions for the hospitality industry is very attractive to industry players, especially in Japan and Asia Pacific, said a statement from Kazuo Tsuzuki, associate senior vice president of NEC.

Copyright 2006 Philippine Daily Inquirer. Source : Financial Times Information Limited (Trademark)


Related Tags: , , , , ,

Listed below are links to sites that reference Peninsula Hotels, NEC blaze VoIP trail:

Trackback Pings

TrackBack URL for Peninsula Hotels, NEC blaze VoIP trail:
http://blog.tmcnet.com/cgi-bin/mt3/mt-tb.fcgi/28746

Comments to Peninsula Hotels, NEC blaze VoIP trail