Peninsula Hotels, NEC blaze VoIP trail
September 29, 2006
Peninsula Hotels, NEC blaze VoIP trail. Check it out:(Philippine Daily Inquirer Via Thomson Dialog NewsEdge) NEC CORP., ONE OF THE worlds leading providers of Internet, broadband network and enterprise business solutions, and The Peninsula Hotels have unveiled an Internet-backed voice and data networksomething no other hotel chain can claim to have.
The network was built on NECs IP-PBX, a private branch exchange (PBX) system which uses Internet protocol (IP) to manage voice calls and data services both through the hotel chains private network and through the Intranet, which is accessed by the public worldwide.
The move is expected to provide huge savings and boost efficiency between The Peninsula Hotels 14 branches and offices in Hong Kong, Manila, Bangkok, Beijing, New York, Chicago and Beverly Hills.
For starters, communications among employees would be improved with standardized telephone numbering for all locations and assignment of individual phone numbers to each employee.
The system also provides caller number display even for overseas calls and supports a centralized call center in Hong Kong that manages calls from worldwide hotel operators, 24/7.
The Peninsula Hotels has been working to curb the cost of international calls since communication among its hotels worldwide has become more frequent as a result of global expansion, said Shane Izaks, general manager for information technology of The Hong Kong and Shanghai Hotels Ltd., which owns and operates the hotel chain.
The new network system was built in response to this, and it will expand along with the establishment of new hotels.
This implementation of VoIP network for The Peninsula Hotels has shown that NECs broadband solutions for the hospitality industry is very attractive to industry players, especially in Japan and Asia Pacific, said a statement from Kazuo Tsuzuki, associate senior vice president of NEC.
Copyright 2006 Philippine Daily Inquirer. Source : Financial Times Information Limited (Trademark)
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- Incuity & IDS to Host Business Intelligence Workshop on How to Optimize Manufacturing Productivity, Profitability - Oct 03, 2006
- Aberdeen Announces Data Protection Survey - Nov 30, 2006
- Compuware Research Puts VoIP Concerns at 73% - Nov 20, 2006
- Tehrani Turns the Page on Zultys - Nov 17, 2006
- TMC Welcomes Russell Shaw to Blogging Family - Nov 14, 2006
- IR to Port Prognosis to Nortel, Avaya, Alcatel - Nov 13, 2006
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- Incuity & IDS to Host Business Intelligence Workshop on How to Optimize Manufacturing Productivity, Profitability - Oct 03, 2006
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