Roasting AT&T over iPhone Problems

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Roasting AT&T over iPhone Problems

"A phone is only as good as the network it's on," said a full-page Verizon Wireless newspaper ad on Thursday, lobbing a shot at AT&T's 3G, or third generation, high-speed network.

(And ain't that the truth -- we know if well where I live!)

Apple sold more than a million iPhone 3G cellphones its first weekend -- with some stores running out -- and two million more since then, analysts say.

But its July debut has been nothing less than a public relations headache for AT&T, with eager buyers complaining about dropped calls and poor network connections.

Some fingers point to Apple, which has tried to deflect the complaints. But many others point to AT&T's cellular network.

Whatever the source of the problems, AT&T's rivals, long irritated by all the attention the iPhone has received, are on the attack and happy to exploit the discontent.

A Verizon executive sent an e-mail to Wall Street analysts last week: "So much for a 'new' way of doing business at the old AT&T -- your father's phone company." 

Get more at the New York Times here.


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