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Headsets

AT&T Syn248 Review

January 15, 2014


The AT&T Syn248 is a new Do It Yourself (DIY) IP-based phone system that supports up to 8 analog lines and 24 phones (hence the Syn248 naming), which truly hits the SMB sweet spot. I was intrigued that AT&T was offering a corporate PBX, considering most carriers in the past didn’t sell CPE-based PBXs and instead sold Centrex (hosted) and now currently sell cloud-based VoIP into the SMB space, that certainly piqued my interest. I requested an evaluation kit to review the AT&T Syn248. I was sent one of their 4-port 1U SB35010 gateways/PBXs, which can be expanded to 8-ports simply by adding a second 4-port gateway to reach the 8 port maximum.  

AT&T TL7910 DECT 6.0 Headset Review

October 30, 2013


The AT&T TL7910 DECT 6.0 headset is one of the best combo PC/phone headsets you can buy with some pretty powerful features. With the AT&T Softphone Call Manager software it supports Skype, and Microsoft Lync, and can even import your Outlook contacts. Back in 2009 I reviewed the AT&T TL7610 DECT headset, which looks almost identical to the TL7910, but looks can be deceiving - the TL7910 hides some pretty cool new features. I decided to take the TL7910 DECT headset for a spin, so enjoy the full review along with a YouTube video demo below...


The first thing of note is the secure magnetic charging cradle, which makes it easy to charge the headset.



Logitech H650e Headset Review

June 28, 2013

The Logitech USB Headset 650e "corded" stereo headset is the sister to the H820e "wireless" headset I recently reviewed. Both models target unified communications (UC) with some call control functions like mute and answer call. Like the H820e, the H650e sports a call indicator LED to let co-workers know you're on the phone, as well as wideband audio. Curious how the H650e compared to the H820e I took the H650e for a spin.

One of my observations when testing the H820e was that the bass response - low frequencies was missing from the speakers when playing music.

Logitech Wireless Headset H820e Review

May 9, 2013


The Logitech Wireless Headset H820e targets the UC space nicely, sporting an amazing 300 foot wireless range, call indicator LED to let co-workers know you're on the phone, and wideband audio. The H820e is available in mono and dual versions and I took the dual version for a spin.

After initially charging up the headset I made a test call using Skype. After putting on the headset the first thing I noticed was how well this headset seems to block out ambient noise. They did a good job with the speaker padding and it's also worth mentioning they were kind enough to put padding on the underside of the TOP of the headset so you have some cushion and comfort when the headset is on your head all day. 


Jabra PRO 900 Series Unveiled

December 6, 2011

Today, Jabra launched the Jabra PRO 900 series, which includes two headset models - the Jabra PRO 920 (base unit wired to desk phone + headset is wireless) and the Jabra PRO 930 (base unit wired to PC [USB] + wireless headset). Jabra stated these are entry-level wireless headsets with a retail price of $199 is aimed at companies that cannot afford typically expensive wireless headsets, so they designed these headsets for this market.

I'm not sure $199 is exactly inexpensive, but I'd have to see how much competing products from Plantronics and others cost. In any event, they are targeting the Jabra PRO 930 for companies implementing Unified Communications and leveraging PC-based telephony, i.e. a SIP softphone, Cisco softphone, etc. 

Andrea SuperBeam Buds Headset review

October 11, 2011

We all have come to love our stereo headsets featuring separate audio channels for both the left and right ear, but what about dual or stereo microphones? If stereo speakers makes 'sounds' better for you, why can't stereo microphones make 'sounds' better for the remote party on Skype or a 3rd party called via your mobile phone?

Well, Andrea believe their SuperBeam Buds answers that question. Featuring a unique boom-less design, each of the two earbuds has a microphone built-in enabling true binaural surround sound recordings. These two mics (one at each ear) leverage Andrea's patented Adaptive Beam Forming to cancel unwanted background noise without the need for a clunky boom mic stretching across your cheek to your lips.

The SuperBeam buds also somes with a HD USB-based sound card, which bypasses a computer's lower-grade sound card for better fidelity and gain.



New! Plantronics MDA200

September 20, 2011


Plantronics is launching a new line of devices designed to help companies migrate from traditional desk phone-only usage to a unified communications (UC) infrastructure, including a new a multi-device adapter, the MDA200, as well as corded and wireless USB adapters.

The goal of these Plantronics "UC Enabler" products is to leverage your existing investment in traditional voice communications, such as desk phones, headsets and audio communication devices.  The MDA200 is a multi device switcher that instantly turns any corded or wireless USB headset into a multipoint headset. The MDA200 lets you answer, end, hold and switch between calls from any connected device with a press of a button. It supports Bluetooth and DECT wireless headsets.


MDA200 Wired USB headset configuration to deskphone & USB to PC

The goal of the MDA200 is so that you can use your existing corporate desktop phones, headsets, and even softphone applications, while also enabling the employee to use their existing personal or corporate-issued) Bluetooth headset paired to their mobile device.







Jabra SPEAK 410 Review

April 21, 2011


A couple months ago, Jabra sent me a Jabra SPEAK 410 to review. It got lost in the shuffle of other things I was reviewing. The Jabra SPEAK 410 is a pretty cool USB-based speakerphone device that directly integrates with Skype, Microsoft Lync/OCS, Avaya, Cisco, and IBM Sametime, enabling you to simply press the green handset icon on the device to answer a call or press the red handset icon to hang up the call. This is especially useful if you want to deploy this in a conference room setting.

Sony Ericsson VH700 headset Review

October 26, 2010

The Sony Ericsson VH700 Bluetooth headset is an interesting Bluetooth headset, if only for the fact that it's not wireless. How can it be Bluetooth which is a wireless specification and yet not be wireless? Perhaps this picture of the VH700 will explain it best:


As you can see, the Sony Ericsson headset sports a small rectangular base unit controller with all of the user controls (power, volume up/down, charging connector) and it holds the battery, as well as a clip for attaching it to your clothing. Connected to the base unit controller is a wired ear-piece with a traditional earbud on the end.


Plantronics M1100 Savor Review

September 27, 2010



The Plantronics M1100 is not your ordinary Bluetooth headset. This is Plantronics' high-end Bluetooth headset featuring 3 microphones. Yes, that's right - 3 microphones on a single Bluetooth headset, which Plantronics claims improves the audio quality over their 2 microphone product line, such as the Plantronics M100 (their mid-tier product). This is the first 3-microphone Bluetooth headset on the market.

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