I just received an email newsletter from Packet8 regarding firmware upgrades. Let me paste an excerpt:
So let me get this straight. Packet8 upgrades their firmware "frequently" and during these "frequent" firmware upgrades, your Packet8 phone service will the unavailable/down? I'm not sure this is something a broadband VoIP provider wants to advertise in their email newsletter. Simply changing the word "frequently" to "occasionally" would at least "soften" the blow of knowing your Packet8 phone service will experience an outage during the firmware upgrade. But I keep tripping over this word "frequently". Or maybe I'm just "tripping"? You tell me. Am I just being nit-picky?