AT&T U-Verse Chance Encounter - What are the odds?

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Tom Keating
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AT&T U-Verse Chance Encounter - What are the odds?

Late last week, I wrote about how I went into Best Buy and ran into an AT&T U-Verse sales rep pitching their U-Verse product. Well, over the weekend, I received an email from this same sales rep that I met at Best Buy when he used the contact form on my blog. During our brief in-person chat, I never told him who I was, so to say I was surprised to hear from him is an understatement. I mean after all, the Internet is a vast place, and as much as my ego hates to admit it, my blog is but a grain of sand in the vastness of the Internet U-verse - I mean Universe .

Well, apparently this AT&T rep does read my blog, since one of his follow-up emails said to me, "I bookmarked your site a while ago, well before I started promoting U-Verse. It's indexed well and great content!"

Wow, what a small world! I know several AT&T employees read my blog, but certainly didn’t expect my casual visit to Norwalk’s Best Buy and talking to one of many AT&T sales reps would result in him finding my article online.

Ron, the AT&T rep first wrote me to explain a slight inaccuracy in my post last week, which I'll share here:
I believe I was the guy at Best Buy Norwalk who spoke with you about U-Verse.

There is a chance you spoke with someone else, but your photo on your blog reminds me that I spoke with or saw you in Best Buy.

You are incorrect for quoting that [I] offered you 1 free year of AT&T Dish Network if you signed up for U-Verse now, even if U-Verse is not available for your area. This seems like a misunderstanding. We just do not offer that incentive. We are currently offering 1 free year of the AT&T Dish Network either alone or along with several legacy DSL choices and the top of the line All Distance phone package at an VERY attractive, indefinite price for those who cannot get AT&T U-Verse yet. $50, $60 or $70 per month.

However, I may have offered that if you sign up for AT&T Dish Network, you can easily swing into U-Verse when it's available without incurring any early termination fees before the required agreement expires. The free year of AT&T Dish Network requires an 18 month agreement. Alternately, one could choose any other AT&T Dish Network higher package for the same contract length and deduct $34.99 per month for one year!
(Current promotion)

My pitch would be to immediately switch to the AT&T Dish Network service within the first 20 seconds of finding that you are in an area where U-Verse is not yet available, and rightly so because it's a great alternative and a fantastic price!

It was a pleasure meeting you and I enjoyed our conversation at Best Buy!

So, according to Ron, the free DISH Network offer is good, provided you are in an area where U-Verse is available but not yet on your street or road yet. Thus, the free DISH Network offer has to be in an area where U-Verse is planned to be installed shortly. I was a little unclear on this on my original post. Additionally, customers who sign up for AT&T Dish, get 1 year of HD for FREE, free installation and more depending on the package. For instance, if you choose a plan higher, with more channels than the base AT100 package, you can deduct $34.99 per month for 1 year! Sweet package!

U-Verse is coming to my town soon, but I just signed up for DirecTV a few months ago, so I'm sure I'm locked into a 1-year contract with exorbitant cancellation fees or else I'd consider switching.

Related articles worth a look:
AT&T U-Verse offering 1 Year FREE of DISH Network
AT&T Lightspeed ahead! (NOT!)
AT&T U-verse Doomed?

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