AT&T U-Verse Chance Encounter - What are the odds?

May 7, 2007
Late last week, I wrote about how I went into Best Buy and ran into an AT&T U-Verse sales rep pitching their U-Verse product. Well, over the weekend, I received an email from this same sales rep that I met at Best Buy when he used the contact form on my blog. During our brief in-person chat, I never told him who I was, so to say I was surprised to hear from him is an understatement. I mean after all, the Internet is a vast place, and as much as my ego hates to admit it, my blog is but a grain of sand in the vastness of the Internet U-verse - I mean Universe .

Well, apparently this AT&T rep does read my blog, since one of his follow-up emails said to me, "I bookmarked your site a while ago, well before I started promoting U-Verse. It's indexed well and great content!"

Wow, what a small world! I know several AT&T employees read my blog, but certainly didn’t expect my casual visit to Norwalk’s Best Buy and talking to one of many AT&T sales reps would result in him finding my article online.

Ron, the AT&T rep first wrote me to explain a slight inaccuracy in my post last week, which I'll share here:
I believe I was the guy at Best Buy Norwalk who spoke with you about U-Verse.

There is a chance you spoke with someone else, but your photo on your blog reminds me that I spoke with or saw you in Best Buy.

You are incorrect for quoting that [I] offered you 1 free year of AT&T Dish Network if you signed up for U-Verse now, even if U-Verse is not available for your area. This seems like a misunderstanding. We just do not offer that incentive. We are currently offering 1 free year of the AT&T Dish Network either alone or along with several legacy DSL choices and the top of the line All Distance phone package at an VERY attractive, indefinite price for those who cannot get AT&T U-Verse yet. $50, $60 or $70 per month.

However, I may have offered that if you sign up for AT&T Dish Network, you can easily swing into U-Verse when it's available without incurring any early termination fees before the required agreement expires. The free year of AT&T Dish Network requires an 18 month agreement. Alternately, one could choose any other AT&T Dish Network higher package for the same contract length and deduct $34.99 per month for one year!
(Current promotion)

My pitch would be to immediately switch to the AT&T Dish Network service within the first 20 seconds of finding that you are in an area where U-Verse is not yet available, and rightly so because it's a great alternative and a fantastic price!

It was a pleasure meeting you and I enjoyed our conversation at Best Buy!

So, according to Ron, the free DISH Network offer is good, provided you are in an area where U-Verse is available but not yet on your street or road yet. Thus, the free DISH Network offer has to be in an area where U-Verse is planned to be installed shortly. I was a little unclear on this on my original post. Additionally, customers who sign up for AT&T Dish, get 1 year of HD for FREE, free installation and more depending on the package. For instance, if you choose a plan higher, with more channels than the base AT100 package, you can deduct $34.99 per month for 1 year! Sweet package!

U-Verse is coming to my town soon, but I just signed up for DirecTV a few months ago, so I'm sure I'm locked into a 1-year contract with exorbitant cancellation fees or else I'd consider switching.

Related articles worth a look:
AT&T U-Verse offering 1 Year FREE of DISH Network
AT&T Lightspeed ahead! (NOT!)
AT&T U-verse Doomed?

Post a comment

See this page in TechnoratiTechnoratibook mark in del.icio.usDel.icio.usSlashdot.comSlashdotSubmit to Digg.comDigg

Tags: , , , , , ,

Search Technorati: , , , , , ,
Related Tags: , , , , ,

Listed below are links to sites that reference AT&T U-Verse Chance Encounter - What are the odds?:

Trackback Pings

TrackBack URL:
http://blog.tmcnet.com/mt3/t.fcgi/32446

Comments to AT&T U-Verse Chance Encounter - What are the odds?


  1. Robert Clark :
    June 11, 2007 4:40 PM

    I couldn't help but stumble on this story about U-Verse. I was researching U-Verse to sell because I am in the cable world of sales I have sold DirecTV, Dish networks, Comcast cable, Charter Cable and a few others & I would love to sale the AT&T U-Verse service as well as have it and if I could position myself to get a better deal to move over to U-Verse after already being with AT&T Dish I would do it in a new York minute but then again I want what I cant have! See I live in Arizona and U-Verse will not be coming here! What they have planned for U-Verse members not customers is great! Plenty of m2m tech stuff (to keep it simple) and when it comes to tv, internet, phone.. U-Verse will be it! Although no success is without challenges AT&T is facing those challenges and leaping past them and into the future with partners like Microsoft and Yahoo! companies you can count on So I say go for it! In your own words u said the following:

    you can deduct $34.99 per month for 1 year! Sweet package!

    U-Verse is coming to my town soon, but I just signed up for DirecTV a few months ago, so I'm sure I'm locked into a 1-year contract with exorbitant cancellation fees or else I'd consider switching.
    (end of qoute)

    You are correct you will have to pay 200.usd and return your equipment but they will send you a prepaid box to place the set top box in and send back @ no additional cost to you

    AT&T has factor that in when give such a promo 34.99 times 12 months = 419.88 covering such cost acquired by switching to AT&T and now your in a better Digital World!Just Like AT&T Commercials say
    Your World Delivered!
    Now Thats A Promise They're Gonna Keep!


  1. howell :
    February 3, 2008 10:49 AM

    I signed up for Uverse. The rep came to my door and offered me a hell of a deal. My office computer also serves as a windows media center TV and he assured me that it would work. When the tech arrived and installed the boxes he told me the same thing. After the installation I found it doesnt work with Windows Media Center unless you rent a box in which you have to watch it on Channel 3 and you no longer ger the DVR functionality of Windows Media Center. This mans I no longer could burn what I recorded. I called customer service to complain and they said sorry, my rep and tech shouldnt have freakin lied, they even joked about it. Secondly, the WIFI doesnt work with Wii or my wifes laptop for some reason. Her laptop hooks up to and coffee shop in the world but not the Uverse BS. I hate AT&T, they suck for screwing everyone to make a dollar.


  1. Michael Brown :
    March 30, 2008 4:14 PM

    Howell,

    I just got my U-Verse system set up yesterday. I found the same situation with Windows Media Center PC - if i set mine to channel 3, i can view, but need to control channels, etc. thru the STB rather than the PC itself. I suspect down the road this might change but for now that appears not to be the case.

    I was able to get my Wii working fine after a few tweaks. I had to change the internet settings for the Wii to recognize the new gateway (2wire) and also set up the WEP code (found on the bottom side of the gateway itself). Once I had that all configured, the wifi features of Wii worked nicely - faster in fact now that i have a faster internet connection.
    -
    Michael Brown


(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)