Unified Communications

Microsoft OCS 2007 R2 Documentation

July 29, 2009

Microsoft just published the latest and greatest version of their OCS 2007 R2 documentation. I asked the official Microsoft OCS MVP mailing list, "Is there anything new about the OCS 2007 R2 docs contained on this page or is this just a centralized repository of all the Word docs and the single .chm help file?" I added, "Perhaps this is the first "official" 1.0 release of ALL the documentation?"

All you know-it-all techies out here are probably thinking, "Documentation? We don't need no stinkin' documentation!"

Yeah, in most cases I'm right there with ya, but not something as complicated as OCS 2007 R2. I often tell users who come to me repeatedly with the same IT question to go RTFM.

Posted in Microsoft, Mobile Phones, SIP, TMCnet, Unified Communications, Video Conferencing, VoIP

D2 Technologies Showcases its mCUE Converged Communications Client with Embedded VoIP for Android at OESF Japan

July 28, 2009

Some interesting news from D2 Technologies about them showcasing their mCUE™ converged communications client with embedded VoIP for Android at OESF Japan. I should point out that D2's mCUE mobile convergence software solution combines a communications user interface with the company's vPort MP VoIP software platform and is targeted towards OEMs and service providers to help deliver integrated Fixed Mobile Convergence (FMC) and Unified Communications (UC) functionality.

At OESF they will demo how mCUE can enable VoIP, video chat and other IP communications capabilities in stationary Android-based embedded equipment and consumer electronics devices. With mCUE, these devices can offer premium multi-service unified communications capabilities and deliver simultaneous interoperability with any communication service provider, Instant Messaging (IM) community or social networking platform. All popular communication modes are converged to a single communications user interface (UI), including circuit switched voice (PSTN or cellular), VoIP, Instant Messaging (IM), SMS and video chat.

Full release after the jump...

Posted in Android, Google, Internet, Linux, Mobile Phones, SIP, TMCnet, Unified Communications, VoIP, Wireless

Microsoft OCS Call Recording

July 28, 2009

Last week, I wrote how Microsoft is making inroads in the enterprise with their Office Communications Server 2007 R2 platform and how they are looking to achieve five 9s of reliability. Well, one other critical feature needed for an enterprise phone system is decent call recording. Unfortunately, there does not seem to be a lot of options for call recording on OCS 2007. One of the problems is that not all calls go through a PBX.

For instance, you can use the Microsoft Communicator client to call a co-worker who is also using Communicator.

Posted in Avaya, Microsoft, Polycom, Reviews, SIP, TMCnet, Unified Communications, VoIP

Microsoft Communicator Mobile 2007 R2 Update

July 24, 2009

Microsoft Office Communicator Mobile is a versatile Java-based unified communications client for Microsoft Office Communications Server 2007 R2. Communicator Mobile runs on Microsoft Windows Mobile 6.0 or higher which includes Pocket PC and smartphone devices.

It also supports:

Motorola Razr V3xx
Nokia S40 series: Nokia 3120 Classic, Nokia 3600 slide, Nokia 5220/5310/5610 XpressMusic, Nokia 6212 classic, Nokia 6300i, Nokia 6301, Nokia 6500 classic, Nokia 6500 slide, Nokia 6600 fold, Nokia 6600 slide, Nokia 7210/7310/7510/7610 Super Nova, Nokia 7900 Prism, Nokia 8800 Arte.
Nokia S60 series: Nokia E 51/63/66/71, Nokia N95

This month they released an important hotfix update for Communicator Mobile 2007 R2.

What's cool about Communicator Mobile 2007 R2 is that it enables users running the app on their mobile phone to make work calls using their corporate phone system leveraging "Single Number Reach" functionality. This allows you to use a single telephone number on your business card.

Posted in Gadgets, Microsoft, Mobile Phones, SIP, TMCnet, Unified Communications, VoIP, Wireless

Microsoft Office Communications Server 2007 R2 Site Resiliency White Paper

July 24, 2009

With Microsoft making increasing inroads with their Office Communications Server 2007 R2 platform, many integrators, VARs, and end-user customers are looking to find out more information on bringing the famed "five nines" (99.999%) of reliability to OCS 2007 R2.

Well, Microsoft has just released a white paper detailing how to ensure high reliability. According to Microsoft:

Using backup and restoration procedures for site disaster recovery as described in the Microsoft Office Communications Server 2007 R2 documentation library topic Backup and Restoration, can entail some downtime for users."

This white paper describes a site resiliency solution for Office Communications Server 2007 R2. The solution includes an Enterprise pool that spans two geographically separate sites.

Posted in Microsoft, SIP, TMCnet, Unified Communications, Video Conferencing

Microsoft OCS 2007 R2 XMPP Gateway?

July 24, 2009

I came across a Microsoft page that lists "OCS R2 XMPP Gateway" with a General Availability date of 9/28/09. Very interesting. This would enable for example Google Talk (XMPP) users to instant message (IM) OCS users. Jabber XCP has a "SIP/SIMPLE gateway" as well, but I would assume a Microsoft OCS 2007 R2 XMPP gateway might feature tighter integration.

For instance, it might automatically sync the XMPP users with the OCS 2007 contact list, so any users added to the XMPP server are automatically added to the OCS 2007 contact database, which then gets pushed out to all the OCS 2007 Communicator clients.

Posted in Google, Microsoft, SIP, TMCnet, Unified Communications, VoIP

Nimbuzz VoIP/IM App Has huge Apple App Store Marketshare

July 16, 2009

With yesterday's news about the new Nimbuzz for iPhone app and the launch of a Nimbuzz Mac client, I contacted Tobias Kemper, Head of Communications for Nimbuzz and asked him a question about DTMF/touch-tone support in any pending release.

Any plans for DTMF support?

Noticed when I tested it by calling my Skype for SIP account matched up to my corporate PBX that I couldn't reach my extension since there is no dialpad once the call is initiated.

I know touchtones are tricky when sent over an IP connection, which is what RFC 2833 is for. However, RFC 2833 is probably impossible for you guys to support.

However, I've found if you simulate the exact frequency tones and send that as a long tone - say 0.5s long, 99% of the time it gets transmitted just fine. Can often get away with ¼ of a second as well.

Posted in Asterisk, Gadgets, Mobile Phones, SIP, Skype, TMCnet, Unified Communications, VoIP, Wireless

TerreStar Offers World's 1st Quad-band GSM & Tri-band WCDMA/HSPA smartphone

July 15, 2009

TerreStar Corporation
(NASDAQ: TSTR) announced that TerreStar-1, the world's largest, most advanced commercial communications satellite, has been successfully placed into its assigned orbital slot in the geosynchronous arc and has successfully deployed its 18 meter 2GHz S Band reflector, the largest commercial satellite antenna ever deployed. TerreStar remarked "TerreStar-1 is now poised to deliver the voice, data and video services over TerreStar's all IP next-generation mobile broadband network that combines the power of TerreStar-1, an all-IP core network, and the latest in smartphone technology."

One of the first advanced smartphones the satellite is designed to handle is a new Windows Mobile designed with their partner Elektrobit (EB). The mobile device can handle all of the major wireless specs, including: Dual-band WCDMA (850 and 1900), TerreStar WCDMA HSDPA 2.2 GHz, and Quad-band GSM/EGPRS (850, 900, 1800 and 1900). What this means is that this is a worldwide phone -- and if their isn't a cellular tower in the vicinity, you can switch to a satellite connection.

Posted in Gadgets, Internet, Microsoft, Mobile Phones, PDAs & Handhelds, TMCnet, Technology and Science, Unified Communications, Wireless

Nimbuzz Launches Mac client

July 15, 2009

Posted in Google, Microsoft, Skype, TMCnet, Unified Communications, VoIP

Microsoft Kills Response Point IP-PBX

July 10, 2009

Sources informed me a few months ago that Microsoft's SMB IP-PBX called Response Point was in trouble. Then my Microsoft contacts Rex Backman and Richard Sprague, who were integral parts of the Response Point team were let go around May of this year which told me things were not looking good for the Response Point product. I really liked the Response Point product, though I did think it was a bit pricey when compared to other solutions. Still, it had a nice TCO since it was so easy to manage.

Sources have told me that Microsoft has indeed just killed the Response Point product.

Posted in ITEXPO, Microsoft, TMCnet, Unified Communications, VoIP

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