Ribbit Mobile Launches

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Ribbit Mobile Launches

ribbit-mobile-web-admin.png Ribbit today announced the release of Ribbit Mobile, a free communication suite designed for mobile professionals who need to be able to easily manage all of their phone numbers, communication devices, and how & when they are contacted.

Ribbit Mobile is a cloud-based service that lets you manage calls, messages and phones. It's hard not to compare this new offering to Google Voice. One advantage of Ribbit Mobile is that it can make calls from within your browser using their Flash-based software client. Ribbit Mobile features include voicemail transcription, smart call routing, and web-based calling. During the introductory (beta) period, Ribbit is making their "Professional" package free.

Since it leverages Ribbit's open VoIP platform, it can even call your Skype, MSN or Google Talk account, as well as SIP devices. Additionally, when a new voicemail arrives, Ribbit can notify you via email, Google Talk, Skype, or SMS. Ribbit Mobile transcribes voicemail to text and sends it to you via SMS and email. It also provides a web portal inbox where messages can be managed and stored forever. No voicemail retention limit which is nice.

Ribbit Mobile also has something they like to call "Caller ID 2.0" which links your Ribbit contacts address book with your contact's Facebook, Twitter, LinkedIn and Flickr accounts. You can see recent updates made by your contacts to their social networks and pictures of your contacts as seen here:

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Interesting. Is there a side-by-side comparison with Google voice anywhere? Seems like there are going to be some good options available for our ultra-mobile society to stay in touch.

I have some Ribbit Mobile invites available at http://bit.ly/QGGWZ.

Third party applications are an excellent option to unify your communications, but there are many services out there that have this functionality built in. You could use a hosted VoIP PBX for your business that has all of these capabilities and more. This seems like a better option, especially for businesses with 5 employees to 2,000. Thoughts?

DO NOT USE THIS APP! I've had this on my Verizon phone for about 6 months now. I am not one to look at the call history on my bill, I just pay it! So I was shocked to see over 40 minutes going to the Ribbit voicemail number in less than a week. I do not call the voicemail number, when I get the text and/or email for what the voicemail says, I just delete the text/vmail and move on. I MAYBE actually call the 206-453-1140 number once a month. And the times and minutes used are at random, they do not match up to when I'm making a call or receiving one. I emailed their support about it and this is their response "When you activate with Ribbit, your mobile phone is call forwarded from your carrier to Ribbit. When your calls are sent to Ribbit voicemail your carrier charges you air time minutes. Below is an explanation of how Ribbit call forwarding works." and also this reply" Yes. In the scenario pictured below, the caller dials your mobile, is forwarded onto Ribbit, and you answer the call on one of your Ribbit connected phones and talk for 10 minutes. The mobile carrier is keeping the call established on their network, so this counts as 10 minutes against your mobile plan" Basically not helping at all. So comparing my call records online and my call history on my phone, Ribbit has been taking minutes from my plan even when I call someone in my Friends and Family, which is supposed to be unlimited to those 13 people (10 Friends and the 3 family lines I have). If you have this app, just look at the detailed call history on your bill. You will have random call times to the Ribbit vmail number that does not coincide with any calls that you made/received, and yet you're being billed for them! I enjoyed the text/emails of what my vmail said but not at the expense of my already expensive minutes! Ribbit CANCELLED!

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