I've come across the new ACN IRIS 3000 videophone a few times recently and thought I'd write about them. I'm a big fan of videophones even if there doesn't seem to be any true adoption of industry standards that lets one videophone talk/video to another. Not to mention I reported first how Vonage's OEM'ed videophone, VisiFone, from Viseon hit the scrap heap due to Viseon's implosion.
I was hoping to see Vonage's VisiFone interoperate with Packet8's Videophone, which I reviewed back in 2004. Back then Packet8 was the last broadband videophone service provider left standing, but it now appears that ACN has recently jumped onboard the videophone wagon. I hope they do well. Although videophone deployment has been slow to take off, I think offering subsidized, low-cost, or even free videophones to VoIP customers is one way of differentiating yourself from your competitors, especially if you are a single play provider like Vonage or Packet8 going up against Comcast, Time Warner, AT&T, etc. that offer Triple Play packages.If the single play providers were smart, they'd take my advice and make their videophones interoperate. Forget trying to hold your customers hostage by forcing them to stay with your service in order to keep their videophone capabilities. A customer that signs up with ACN and gets the videophone should not only be able to videocall Packet8 videphones, he should also be able to leave ACN, join Packet8's service and continue to use his videophone. With standards such as SIP, H.264, etc. there's absolutely no reason why videophone shouldn't interoperate. Further, with mobile phones increasingly adding more processing horsepower, and embedded cameras, making 2-way video calls from a Windows Mobile phone or Apple iPhone should be quite feasible. It's all about the standards, baby!
This locking of the videophone reminds me of this nugget from my 2006 VoIP Predictions:
VoIP providers will continue to harp that the government shouldn't impose any regulations on VoIP and that the industry should be open & free, while simultaneously VoIP providers will continue to alienate their customers by password-protecting and locking the customer's ATA (analog telephony adaptor), thus preventing customers from easily switching to another VoIP provider and using the same ATA. This is hypocrisy at its worst! Customers will continue to be left with useless ATA "bricks" which eventually will make it the local landfill when they switch to a better VoIP provider.
Analysis: (correct) Unfortunately, more VoIP service providers are still locking their ATAs even though they often charge you a $50 or more cancellation fee if you cancel within 1 year. Often their rational for the cancellation fee is that they give you the hardware for free and therefore since they have to "subsidize" the hardware costs they need to recoup the investment. I say if you are going to charge me $50 to recoup your losses, that's fine, but unlock the damn ATA!
Huw stated, "Approximately 5% of our residential subscribers are videophone users. Our implementation is standard SIP to the latest RFC, so as long as someone conforms to this standard our phones will interoperate." Huw added, "A good example of this is that we interoperate with Counterpath's soft client. We have recently re-positioned the videophone as a device for use in SMBs rather than just residential and we have seen some significant increase in sales in this segment, but overall the numbers are still fairly small compared to the market for voice services."
5% is more than I thought. I was guessing around 2% customer penetration. So looks like 8x8/Packet8 has made some in-roads. Glad to heard they're targeting the SMBs with their videophone product. Since Packet8's videophone is standards-based as others adopt industry standards this will only help the videophone market.
In any event, ACN's IRIS 3000 Videophone features a large 7-inch digital screen, a light-adjusting camera sensor, digital photo frame for displaying photos, downloadable ringtones, and built-in videomail. It also supports DECT 6.0 Uniden cordless phones and the ability to get news, weather, sports, and other online content. According to their promo video you can also hook up Homeplug Turbo 85Mbps adaptors to your home phone lines to enable multiple IRIS 3000 videophones around your house.
The videophone itself is free. Yeah, you read that right. Of course, you have to sign up with ACN's broadband VoIP service with a two-year committment, but it features unlimited calling to the U.S., Canada and Puerto Rico. Not a bad deal. They also offer a pro-rated cancellation fee that goes progressively lower if you terminate early.
The IRIS 3000 converts to a Digital Photo Frame when not in use and includes a built-in phone adapter to connect other analog phones to your digital phone service. It also sports video outputs so images from the video phone can be projected onto a larger screen such as a computer or TV. The Video Phone lets you leave VideoMail for family or friends that also own a ACN IRIS 3000 videophone.
They also offer Family Plan Lines which offers discounted video phone lines to your family and friends. Also, you can VoIP or video talk to anyone on ACN's network with no long distance charges.
Features
- Unlimited calling throughout U.S. (including Hawaii), Canada & Puerto Rico
- Video communication
- 7", high-resolution digital screen
- Digital Photo Frame feature when not in use
- Auto-light sensor
- Traditional calling features: Call Waiting, Caller ID & Call Forwarding, 911 Dialing and more
- Enhanced Phonebook
Cool features - now if only more VoIP service providers offered free videophones that inter-operated with other service providers, then life would be good.
Finally, check out the promo video for the ACN IRIS 3000. Donald Trump makes a quick appearance, apparently as an ACN IRIS 3000 videophone user. Wonder if he signed off on that endorsement?



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Dear Mr. Keating,
The answer to your question regarding if Donald Trump signed off on that endorsement is "YES".
Actually he endorse ACN company.
Check it out at www.acninc.com
I enjoy your blog!! I am a distributor for the ACN Iris 3000. If you or anyone you know wants a FREE Video Phone--log onto my website. www.theACNVideoPhone.net and order one today.
The monthly service is only $29.99/mo unlimited calling. Now that gas prices and airfare is so expensive, we can't see our loved ones as often as we would like- but you can with the A C N video phone!! How cool is that.
Sandra Harris
ACN Independent Representative
'this changes everything'
You make a valid point about the ACN Iris 3000 being a captive service. It would be nice if it would connect to other devices and services. However, I believe you will find that ACN is the fastest growing video phone service in the country if not the world. It makes sence to have a service that most people will be using. Something that you should know is the phone can be set up with a EVDO modem card and wireless router, like the Cradlepoint 350 and allow access to the internet. You will need to have a high speed connection in order to have the best quality of videp and voice. This will allow users to take their phone across the country and allow others access to them via their home phone number.
I would be happy to answer questions regarding this or other services that ACN provides.
Don
Donald Trump totally endorses ACN. In fact, he loves ACN! Check out what The Don has to say in his own words at http://acnrevolution.acnrep.com
This is getting in on the ground phone of the nex telecommunications wave. Just as in fax machines and cell phones, there will be a critical mass reached. Image being able to speak with your kids wnen you are on the road and see them, or grandparents talking to their grandkids. Business calls to clients will be more effective. Humans use all their sences to communicate. The video phone adds more.
This phone is free right now. and the service is $30 a month unlimited. Very cool!!!
laurelsagen.acnrep.com
laurelsagen@hotmail.com
Hasn't ACN been convicted in at least 3 countries for being a Pyramid Scheme... and awaiting trial in 2 others?
I only know about 2 cases:
1. On 15 November 2004, Australian Communications Network Pty Ltd (the Australian branch of ACN inc.) was investigated by the Australian Competition and Consumer Commission (ACCC) for alleged breaches of the Trade Practices Act 1974 in regard to provisions in the act relating to pyramid schemes.[7] On 23 March 2005, ACN was found by Justice Selway to have participated in, promoted and induced or attempted to induce persons to take part in a pyramid selling scheme.
A federal court appeal later reversed the earlier decision made by Justice Selway. The ruling indicated that the alleged "recruitment payments" did not fall under the definitions of the law. The ACCC was ordered to pay court costs.[7]
2. On 19 March 2007, ACN France was found guilty and fined €15,000 for its use of misleading advertising regarding the compensation plan and not for being a Pyramid Scheme.
Just ask yourself two questions:
1. Why Donald Trump endorses a company that is doing “Illegal businesses”? Did he really need to put his emporium in this position for a couple of dollars?
2. Why companies like Direct TV, Verizon, AT&T, Sprint, Nextel, Alltel, T-Mobile are business partners with ACN? Did they really need to jeopardize their companies’ reputations by doing business with an Illegal company?
I don’t know, but if I am the CEO of one of these companies and my advisers tell me that this company is doing illegal business or is a pyramid, definitely I will not do business with them.
I think does companies' CEOs are more intelligent than that.
Don't you think?
Hey i got one of those iris 3000 and when i call video phone to video phone it doesn't seem to work. Like me and my dad both have thoes iris 3000 and when we call each other it never works! What's wrong! Please e-mail me if you know what the problem is. figure_melissa@hotmail.com
Melissa,
When you and your father get the Iris 3000 and from what company?
Mel, If your video phone is not working, you probably have not set it up properly. Contact ACN's 24-hour digital customer support and their techs will be able to easily identify your problem. ACN's video phones are VERY easy to setup so your problem will not be hard to find. I installed mine in 2 minutes. Plus, since it has the phone number built in, I take mine out of the house with me often. In a couple minutes, I can set it up on any internet connection (or through my laptop's aircard) and my phone will ring when my friends call just like it was in my house! So, Mel, if you're having problems with setup, you are not doing something right.
I'd like to know if the phone is in fact, interoperable. I don't want to hear it from an ACN rep but from the guy who actually wrote the article. I am working to become a Qualified Team Trainer and it would help me sell this product if I could let people know that their phones would work with other video phones.
Just got an Iris 3000 and I love it! I'm looking forward to a time when everyone has one so I can see everyone I call.
This looks like the one I've been waiting for! The wave of the future.. look how sleek the actual unit looks.. so far I'm definately impressed! Hats off to ACN!
The Iris 3000 Video Phone is really fantastic! I just helped one of my new reps get his 2 phones setup! Note: he had his Router at the end of the Cable Connection, 8 TV's and a Comcast Digital Voice Modem hooked up before the Phone! Pretty weak signal but we set the Display Speed to 128 and it worked well. I am working with him to reroute the cable connections for a stronger signal.
In SW FLorida, we are getting incredible interest in the Video Phone for Personal and Business use for Conferencing. We have many CEO's here who have offices in many states and countries. They love the concept!
With a Reality Show on NBC coming up in Spring 09' featuring the Video Phone and ACN as a company, this business will Explode! Sign up with my already Successful Team streching from Las Vegas to SW Florida!
The NEW DVD makes presenting the Business fun and easy. 30-45 min total and someone can make an educted desision on whether the business is a good fit for them. NO Selling is required, that would be too much like a JOB!
WE ARE THE SYSTEM! Join US Today! www.ACNFlorida.com
It seems a ton of reps have chimed in. Yes this is a great toy for some and lovely for those with children and relatives across the country. You do have to look to the future,which is buyers remorse an when your girlfriend has a bad hair month and does not want to be seen. if this is the case contact me. I am experimenting with service take-over, like are car lease. Remember you are in a two year contract that will pass pretty quick like your cell phone. If you to want to help in the experiment Rep or not contact me
There is also the adult industry that loves this type of tec. ACN's phone is tops hands down the best. Plug and Play.
I love my video phone. I take it with me when I travel and hook it up to my laptop. It's awesome. After I saw it, I became rep. I mean who wouldn't want to have this phone!!
And, if you're open to additional revenue, whether it's a little or a lot, I'll show you the same thing they showed me and you can decide for yourself. Everyone deserves to live a championship life and ACN can get you there. I'm on my way. Are you?
Susan Long
Independent Representative
www.ACNculture.com
Having tried several other video phone options available,
which none really worked very well, I was reluctant but
compelled to try the ACN Iris 3000 video phone. To my
surprise this video phone actually worked great! The video
quality and sound sync is dependent on a high speed internet
connection. But, if you are video calling another ACN video
phone and both parties have a 2MB or faster connection,
the quality is simply amazing!
Thanks for your insightful review of the ACN Iris 3000.
Todd Thompson
Amen!!! Empowered to be a blessing to others by using the ACN Video Phone, through the ACN Opportunity. I am blessed significantly, by passing the information of the Video Phone on to others. Missionaries can connect with the home church, it's wonderful!
I have 2 video phones my self. Me and my whole family are ACN franchise owners. We love the company and the video phones. You can take your video phone across the country and plug it into any high speed connection and make calls free to the United states. Lots of very neat things it has. Feel free to contact me about the video phones or even starting your own home buissnes. You can reach me through my web site. WWW.Endingthe9to5.com
Hi, I just purchased two ACN 3000 and wonder how could I connect it to my laptop so I could have access to the internet thru my verizon wireless card.
Thank you
Hi, I just purchased two ACN 3000 and wonder how could I connect it to my laptop so I could have access to the internet thru my verizon wireless card.
*********************************************************
Go to this link for your answer:
http://www.myacn.com/digital/support_iris3000_network.html#aircard
@ Victor: I will try that and see if it's possible. My guess is that you need to plug your video phone into the rj45 (cat 5) plug in your lap top and connect the other end to the plug marked "LAN". if that doesn't work try the one marked "WAN". If that doesn't work then I don't know right now. My gf has a lap top with wireless connectivity, so I'll try it next time she comes over.
Also, you mentioned that you have two video phones. You won't be able to use both at the same location because it uses your router/internet modem IP address as the register IP. If you do, you will get something like a "Line in use" error on the second phone. Hope this helps.
And just a side note, it would be great if ACN reps would actually answer questions instead of shamelessly promoting their businesses.
Hi everybody,
For those who have technical questions about the ACN Video Phones please visit the following link to view our Frequently Asked Questions.
Link: https://www.myacn.com/digital/index.html
and click the SUPPORT tab.
Please contact me at my e-mail if you have more questions.: acnpuertorico@comcast.net
Regards,
Ivan Alicea
ACN Independent Representative
www.acnpuertorico.acnrep.com
Do you know that your ACN Video Phone is going to be a television star?
Your ACN Vdeo Phone on NBC Primetime?
ACN will never be the same because of the event that took place in the Big Apple!
At the luxurious Capitale, New York’s premier setting for elegant events hundreds of ACN top leaders took part in the filming of a primetime TV show that will highlight the IRIS 3000 Videophone when it airs in the spring of 2009.
I drive a truck across country and I purchased the Acn videophone for my home and my truck and I love it.
My children also purchased the videophone and I get to see my family no matter what state I am in.
My grandkids love the fact that I call and see them from all parts of the country.
My 9 year old grandson always has his map to show me where the state I am in is located (I am loving this.)
I was so impressed I went to a meeting and joined the company.
As A truck driver I know what it's like to be on the road for weeks sometime a month or two and not see the family.
This is great phone and if you travel it's a must!
Adrienne.acnrep.com
The video phone is going to be on the apprentice on March 22 2009 from 9-11pm pacific time. e-mail me if you have any questions or want to get in on the action before the show comes on.
Skyeniccole@me.com
Hi Tom, why do you allow all this comercial spam in your blog? Do you get paid by ACN?
I also wonder about your concept of FREE since you have to sign on for a long-term contract with ACN in order to get the video phone WITHOUT EXTRA COST.
Free in my world is something that you get without having to spend a dime, like a present. But maybe in the U.S you have to pay people who give you X-mas gifts?
Good review though. Assuming that you have no comercial contacts with ACN...
I have no commercial interests with ACN. You're right though - there sure are a lot of ACN reps / affiliates posting comments here. I try not to censor comments to my blog unless it's totally inappropriate. Besides, it's fun to watch the affiliates fight over potential customers.
I believe I've seen more ACN affiliates posting comments on this product more than any other VoIP product on my blog. Perhaps ACN is doing something right to get such energetic sales reps pimping their video phone. Yet another reason I let the comments stay. Gives me and readers a gauge of how well a company is doing.
@ Lars. I don't think that Tom is affiliated with ACN. He is a tech guy who likes VoIP.
I do agree that the "Hey come check out my site although there are already 20 ppl telling you to do that on this blog" spam is VERY annoying.
I highly doubt that he has the time to comb through all of that junk and keep the relevent comments. (See mine above)
I am an ACN rep but I don't spam this blog. Why? It's illegal. You can loose your rep account for doing that. Also, Skye mentioned a certain tv show will be airing an episode with the acn video phone. That is HIGHLY illegal and can actually cause legal problems for ACN because they are not allowed to mention this to anyone the that TV show will cancel the episode.
Also, Lars, the phone is no longer FREE as of Dec. 1st 2008.
just to reiterate, Tom is a VoIP specialist, not a sales rep. You need to read his other blogs.
People always crack me up about so called SPAM. You can't get a Iris 3000 unless you get it from a rep, so somebody has to tell you about it. No matter what is bought, somebody is getting paid (so stop getting your panties in a bunch). I am a Tech guy with more years in technology than some of you have lived on this earth; I would talk about this stuff anyway, so it is good to get paid to talk about the stuff I love.
I am also an ACN rep, and yes we are pretty excited about the video phone and the TV show airing (actually Donald Trump and our founders have let the cat out of the bag, so it is quite OK to mention the show by name now).
I use my Iris 3000 with my laptop all the time with a wireless connection and with my Sprint Aircard. I changed the following on page 3 of 3 of the Settings | System Settings | Display screen: Upload Bandwidth = 128kbps, Screen Size = CIF, Frame Rate = High and Video Codec = H.264; without these changes I had issues. I just purchased a Cradlepoint CTR-350 router that will let me use the phone without my laptop. I also got the Xantrex xPower Powersource so that I can power the Videophone wherever I am too. We all know you have to show someone this Video Phone before it makes sense to them.
Here is a quick video for those who have never seen it in action on Youtube at http://www.youtube.com/watch?v=N8Jq5dBYVRQ
Who manufactures the Iris 3000?
The ACN Iris 3000 is actually manufactured by WorldGate Communications, Inc. In fact, WorldGate has just released that they have reached a new agreement with ACN, which will purchase $50 Million worth of videophones over the next two years (WOW). Here's the link for the press release:
http://www.ojophone.com/corporate/news?nwsid=b48356b4-1a71-102c-8710-0019bb2e4348
@ Tom & Jesus: Jesus is right but dont forget to mention Cisco Systems. Cisco actually designed the phones. They also set up the VoIP infrastructure for the ACN digital phone service. Cisco is the leader in VoIP technology. What does this mean for you? You are getting a GREAT product.
@ Carl. What you said was false. You CAN get the phone without talking to a rep. That is what the personal websites are for. If you know how to use the internet you can drive traffic to your site with you having any kind of contact with them.
Aaron,
It is a matter or perspective. If a tree falls in the woods and no one is there to hear it does it make a sound?
If your site is out there and you are not telling someone or telling a search engine or posting to a site like this, or belonging to a forum or email group with a link in your signature, no one on the web will know it exists.
So you DO have to tell someone personally or tell them through method similar to the above examples in order for them to order it.
Very few sales will ever happen without you talking to the person first. Most people have never seen anything like it, so they will resist it unless someone makes them feel comfortable about the new technology by word of mouth (online or off line).
Honestly, should we all care Trump endorses this crap? His expertise is in real state , not telecommunications. Ask anyone who is part of a million dollar company and they would cringe at the very thought of Trump endorsing their company. He is not respected in those circles. He is an idiot. ACN's compensation plan is a complete joke. Anyone who does the math can see that. Its their lies that gets them into trouble. And they prey upon uneducated, greedy people and take advantage of them. If you want a real phone try the D link I2Eye phone. much more user friendly and affordable. Acn and their reps want you to think their videophone is the only one out there, but its not true. Plus when buy the D link phone you dont get sucked into joining a phony business
Mark, you are way off base, it is not even funny. First Trump is a business man, so if someone was considering a business then would want to talk to someone who knows how to make money. An experienced business person would know that very few businesses have ever had success without failure. People learn more from people who have lost millions and is able to come back and make billions. I think I would take his opinion over your any day. Secondly you are off base with the phone (anyone surprised?)
The D-Link DVC- 1000 i2eyeTM VideoPhone is only one piece of the required solution. Here is what is needed: Connect a standard telephone and a television to the DVC-1000, plug in a standard Ethernet network cable connected to your broadband Internet connection and you are ready to conduct real-time videoconferencing. All for $166 - $179.99.
The ACN Video is $99. Plus it is a 7" Digital Photo Frame. Plus the ACN video phone replaces your existing standard telephone (which is obviously needed for the D-Link DVC- 1000). The service for the ACN Digital phone service is cheaper than most people's non-seeing regular phone service. If they wanted the image displayed to their TV, the ACN video phone allows that too. The difference is the ACN is less expensive, easier to use, and has a better value than the DLink.
People use to using a standard telephone can pick up the ACN Video Phone, dial a number and see the person they are talking to. Either setup requires that both parties have compatible equipment. Ours is simply less expensive and easier to setup and use. Everyone knows how to plug a power cord in the wall and the Ethernet cable plug in is simple to do in either case.
Frankly the D-Link DVC- 1000 i2eyeTM VideoPhone was something that would only be considered prior to a easy affordable solution like the ACN video phone.
Just a little break-down of mark's comment:
"Honestly, should we all care Trump endorses this crap? His expertise is in real state, not telecommunications."
real state?
"Ask anyone who is part of a million dollar company and they would cringe at the very thought of Trump endorsing their company. He is not respected in those circles. He is an idiot."
(Robert Kiyosaki, Vince McMahon and NBC executives' jaws collectively drop to the ground.)
"ACN's compensation plan is a complete joke. Anyone who does the math can see that."
The unique ACN comp plan is designed to compell you to help members of your organization reach their goals so that you can reach yours. It's a people helping people business - look into it...
"Its their lies that gets them into trouble. And they prey upon uneducated, greedy people and take advantage of them."
If you are going to make such a serious accusation, why not quote ACN with a couple of those lies and post them here?
"If you want a real phone try the D link I2Eye phone. much more user friendly and affordable. Acn and their reps want you to think their videophone is the only one out there, but its not true."
You see, we are all network marketers; some of us are just smart enough to get paid for it!
"Plus when buy the D link phone you dont get sucked into joining a phony business"
Need I say more?
Obviously you guys got sucked into this acn scam too. Who would want advice from a guy who has gone into bankruptcy multiple times? who would want advice from a moron who wrestles in wrestle mania just for the money? who would want advice from a guy who has a month long childish spat with a fat obnoxious cow in the form of Rosie Odonnell just because his crappy show has low ratings? This fool does anything for money and doesnt give a crap about his self respect. But enough about Trump, can you tell me how the acn phone is cheaper when you have to pay to use it monthly compared to the dlink phone where you dont? Can you explain that to me? And do you want to talk about lies ACN tells? Well how about this. Do you have a friend who is 19 and just starting her life and has it all planned out when one of her jackass friends, who is in ACN, tells her about this so called opportunity and now has her completely brainwashed into thinking she can retire in 5 years by joining this company? Well do you? or is that you? Can you tell me how she can succeed by living in a city of a hundred thousand people where the market is dominated by a government crown corporation? How can she retire before shes 25 from that. Please tell me. Its crap like that they tell people that will never garnish ACN success because theirs crooks. Multi level marketing is for saps who who want to work their asses off and get very little in return
How old are you? Anyone with experience will know that sad song you sang can be played of any industry that you can name. How many people pay 10's of thousands to go to college only to end up with tons of debt in the form of student loans and never end up in the job they went to school for. Even those that do enter their profession, many of them fail and end up working outside their profession. When the ads advertising about becoming a plummer, a computer repair tech, or doctor, or lawyer, or the many other professions that rely on network or relationship or word of mouth advertising, tell you to go to school or to learn about becoming one of them; are they lying when people attempt to join their ranks a fail? Or are the people merely failing at something they attempted?
$499 is a small price to pay to attempt something that could have great rewards. How many pissed off people are blaming their college or their profession because they failed at it? When you fail at a job or career, you move on, when people fail at MLM they want to hate it for life.
I have a web site called palmloyal.com that do exact what ACN does, I refer products (Amazon, Google, etc) to people base on my online relations and reputation. Also people find it in searches. I make hundreds of dollar each month. Many people try to do the same, but fail. Does that mean the affiliate programs fail or some people that try them fail?
You don't think you and your kind talked about Bill Gates when he tried to take on IBM with this crazy idea of DOS? Or the Google gang when they wanted to take on the leaders of the Internet and advertising? Or Ted Turner when he wanted to tackle the broadcasting arena? It is much harder to have vision then it is to have hindsight. Don't be a dream killer to those who are willing to try something outside the box. It is a lonely place outside the norm. It's sad that so many are comfortable being uncomfortable in their current situation. No visionary or leader succeeds until he or she goes against the grain.
I recommend watching or listening to these videos
Part 1
http://www.youtube.com/watch?v=ajIRxdeCRZM
Part 2
http://www.youtube.com/watch?v=es7UjzlSRcU
Part 3
http://www.youtube.com/watch?v=AuPdzHd8idk
Back to the Phone which is what this post is about. BOTH your solution and ACN's phone require a phone line. If you are paying AT&T, Time Warner or Verizon $50 for the phone line and then add the dlink after paying $179.99 + S&H and taxes, you are paying more.
The phone service with ACN, at $29.99 ($35ish with taxes and fees) is NOT an additional cost, you would port your existing number over to ACN's service. This true for signing up to Vonage, Comcast Digital Voice, Time-Warner Digital Voice or any other Digital service provider. When you do this, your existing phone service and its higher bill is gone; the ACN Video phone $99.
All you need for the d link phone is an internet connection and you dont have to switch companies to use it. who would want to switch companies just use a videophone. especially if their happy with their phone company. this is my point. so stop trying to sell ACN services because of this stupid phone. im just saying theres other options for people looking into these phones and they dont have to switch companies to use them. if ones happy with their phone service, they can get the d link phone with one time payment and they dont have to pay monthly costs from an unknown company with unbelievably less than stellar customer service. all you have to do is search the net for the horror stories people got to tell about this company. As for my other beef about this company and their practices to recrute people, some people should be locked up for doing so like the jackass that recruted my friend. and let me make this clear , we are no longer friends because of this. i have lost complete respect for her and the lies she starting to tell just to make sales. she is completely destroying her life because of this like i mentioned before. Im sure if anyone who had a child and was going along in the right path in life and have it suddenly disrupted, would feel angry and dissapointed to him or her. And to be brainwashed into thinkin you can retire by selling phone or internet services by a plan that works like a pyramid scam is just plain criminal. if you want to be respected by your peers, you do go to school for a career, thats reality and the norm which society lives by. its not about lying to your friends or family about some company setting out to be the next micosoft. which everyone knows will not happen. they lie to uneducated , young and greedy people like my friend who does not have any street sense. how is that respectable? so if anyone wants all this to happen to them when by joing ACN, i say good luck.
Mark,
We will agree to disagree. We are Independent Representatives and not employee of ACN. ACN has strict rules and policies that prohibits anything illegal; however, some people do not have the proper street or business sense. It sounds like your ex-friend did some things that are not a part of the ACN system.
Unfortunately there are people who make "poor judgment" or "poor decisions" in all fields. Let's just hope she addresses these areas of personal growth before she becomes a police, doctor, lawyer or other position where "bad decisions" can have worse outcomes.
As far as for the phone, it appears that you either simply do not like any digital phone service or do not like paying a different phone company from what you have even if it is the same or better service and saves you money. So it sounds like you wouldn't switch to Vonage or anyone else, you would just wait until digital service is offered my your existing carrier even though their is no assurance that "their" digital service would be any better or of the save quality as their copperwire traditional landline POTS lines.
I am not sure if you actually used your suggested video phone solution or your anger with your friend's behavior is forcing you to suggest anything other than ACN's products. I can speak from experience that the ACN IRIS 2000 and the IRIS 3000 works great and people who purchase either are extremely glad they did.
Just like the days when Digital TV would sputter and those little squares would appear at time, the system is not flawless; however the ability to see your loved ones no matter where they are in the world is priceless and well the issues.
My grandfather in North Carolina loves that he can be a part of my children's lives any day of the week; he calls and watch the girls play the Wii as "his" character that they created goes up to bat an hits a homerun. Prior to his video phone, he say them every 2-3 years.
One of my customers bought two and called me yesterday from Cancun where he has a summer home. His wife spends a lot of time there and now she can call him back home (when he returns state-side before her) without having hundreds of dollars in International phone charges on their TelMex phone bill. Oh yeah he has pictures of the states on his phone in Mexico and pictures of the USA on his Cancun phone. All of us love this and all of us are saving money monthly.
See I have been tech for over 20 years and I love talking about this stuff. I would talk and recommend these things if I never made a dime; it is just great to be able to recommend products and give my opinion. If they get it from me, "fine"; if they get it from someone else, "fine". Either way I'll still be sharing and they will still be talking (only we will be seeing our loved ones). Sooner or later you and everyone will be too. Will ACN be the winner end when everyone has one? Who knows, but until the battle is won, I will keep sharing info about a great solution that helps people.
We can keep this going because it is a win, win, win situation too. The blog owner can keep making his ad money, people looking for opinions can get just that "opinions" and maybe just maybe someone grows personally through the talks.
The videophone is great.. I recommend it 100% to get it you can go to ahmedm.acnrep.com and click on products
Multiple phones could work, but you need to do a few things:
(1) You need to modify your network topology. Note: This topology is not as convenient, but it is doable.
Currently, ACN offers two configurations: one without a router (WAN modem to ACN to PC) and the other with a router (WAN modem to shared router to ACN/PC's). To support multiple phones, you need another topology: WAN modem to network switch to ACN phones with (optional) router to devices, where devices includes a single ACN phone with any number of additional computers.
A network switch has a single WAN port and multiple LAN ports. Connect the WAN modem to the WAN port on your network switch. Then connect your ACN devices and/or optional router to open LAN ports on the network switch. See details, below.
If you have a router, connect an open LAN port on your network switch to the WAN port on your router. Note: You could connect each of your ACN's directly to an open LAN port on your network switch or you could connect one ACN to an open LAN port on the router, and connect the other ACN's to an open LAN port on the switch, but you can attach only one ACN to the router. I will explain the reason later.
If you do not have a router, then connect all of your ACN's directly to the network switch, and connect your PC to one of the ACN's -- which ACN is irrelevant. For each ACN, connect an open LAN port on the network switch to the WAN port on each corresponding ACN. Connect the LAN port on one of your ACN's to the network port on your computer. Note: You can connect your PC directly to the switch, but then you will need a unique IP address for it. See [2] for details.
(2) Each device that connects directly to the switch -- e.g., ACN phone, computer, router, etc. -- must have its own unique IP address. Your ISP may allow you to obtain additional IP address at a nominal fee. Call them about it. My ISP used to charged $5.00 dollars extra per month for each additional IP address. I don't know the current cost. I got rid of it after I didn't need it anymore. Note: YOU MUST be certain that you can get an IP address for each device that connects directly to the network switch. Otherwise, some of your devices will not able to get an IP address, and you which one will not be deterministic. It could be the device that connects your computer, or computers, to the WAN, which means that your computers will not be able to communicate over the Internet. Nonetheless, they will be able to communicate with each other.
Note: Since each phone will have a different IP address, each will also have a distinct phone number. The thing to remember is that the devices that you want to have unique IP addresses must have direct access to the WAN modem. The switch provides this capability. The switch acts like a wire, or a kind of "digital splitter".
Note: The reason that you can attach only 1 ACN to your router is because your router has only 1 public IP address, which it shares with other computers. Your router obtains the address by talking directly to the WAN modem via the network switch, or directly to the WAN modem when no router or network switch exists.
For convenience, you may want to run the wires from the network switch directly to various rooms throughout your house, and connect them to corresponding wall ports; be sure to label them as phone ports. This may not be necessary with a wireless switch, but I don't have one so I can't comment much on them. My only comment is that a wireless switch would make connecting devices easier, but then you need a wireless network adapter for each ACN.
In my house, I don't have any ACN phones -- just a computing network. My topology looks like this: My WAN modem connects with the WAN port on my 100 Mb (wired)/54 Mb (wireless) router. One of the wired LAN ports on my router connects to the WAN port on my 8-port Gigabit network switch. Each LAN port on my Gigabit network switch connects to a corresponding wall plate in each room in my house. A network device can obtain networking service by connecting to the wall plate's port. This configuration enables every computer in my house to talk to the others at up to a speed of 1 gigabit. However, when computers have to talk to the WAN, the packets go through the router at a speed of up to 100 Mb. The actual speed can be a lot slower, because all of the devices in my network share the single connection between the router and the WAN modem. The actual throughput depends upon the number of computers that access the Internet (WAN) simultaneously at any point in time.
Note: If you have multiple computing devices in the same room, you can install another network switch so that you can enable several devices to share the network port. Also note that if you get a switch that is slower than the bandwidth of the port, then any device that you connect to the switch will only be able to talk at the speed of the switch, regardless of the speed of the port. Likewise, if you connect a higher speed switch to a lower speed port, then devices will talk at the lower speed -- the speed of the port.
I hope that this helps.
I have an ACN VoIP adapter, an ACN videophone, two pc’s and two laptop connected to the same Linksys 64 router in my home without making any modification to my network topology or the necessity of obtain additional IP address for each device that I connected directly to the router. The ACN adapter, the videophone and the two Pc's are connected wired directly to the router and the two laptop wireless. I’m not a computer geek; I just connect everything together following the instruction included with the equipments and that’s it.
I connected everything in this order: Cable Modem > Router > ACN Adapter, ACN Videophone, PC1 and PC2.
Everything is working good and without any problem. I use cable internet from Comcast.
Also I can use both telephones at the same time; I can call from the adapter to the videophone and vise versa.
Hi Bruce
Thanks for the Networking Lesson. It would help though if you actually had ACN Video Phones in your home. I can help you with that!
I have 3 ACN Video Phones all hooked up to one router.
I can call each phone from the other with no problems.
I can even conference the 3 together. the 4 computers on my network also work fine together. I do this on a regular basis for demonstrations when we have smaller bsiness presentations here in SW FLorida
what about new Skype videophone from ASUS for £219.95
you do not need to pay for service. if you want virtual number it costs 2 dollars a month and unlimited calls in North America- 2.99. Why do I need ACN?
I use AT&T.
Why do I need Verizon, Nextel, Alltel, T-mobile or Sprint?
That's interesting. I had not heard of the ACN Phone Adapter until now so I looked it up, and found the following document:
https://www.myacn.com/documents/ACCEL_ATA_Quick_Install_Guide.pdf
Judging by the installation instructions, the ACN Phone Adapter appears to be nothing more than a network switch, and the illustrations match the topologies that I recommended in my previous post. Are you certain that you have your router between your cable modem and ACN Phone Adapter? The instructions in the ACN document have the network switch err, I mean, ACN Phone Adapter between the cable modem and the router. 8-)
Note: If your ISP provider does not charge for extra IP's, then each phone/device that connects to the network switch, err, ACN Phone Adapter will be able to successfully grab a unique IP.
However, if you still maintain that you are using a topology that contradicts the ACN document, then I can only say, great.
Normally, if your topology is (cable modem -> router -> ACN Phone Adapter (switch)), then each phone will be able to obtain a unique IP from the router, and they will actually be able to theoretically talk to each other, but only one phone would be able to make external calls at any given time. The effect would be that all of the phones would be sharing the WAN line. They would not be independent phone lines with independent phone numbers. Nevertheless, this is certainly a valid configuration. This is how regular phones work now. I didn't think of this, but I don't know how the phones interact with each other when you remove the handset from more than one phone at the same time. Do you get a line in use error on all, but one phone? Since I don't actually have these phones, I can't confirm my theory.
Note: My father has the phone. I helped him set it up. That's how I came to know about ACN. However, my father only has 1 phone so he does not have an ACN Phone Adapter (network switch).
Then, you have answered my question. When you connect the phones to a router, all of the phones can call each other directly. That is what I suspected, just like all of the computers that connect to the same router can communicate directly with one another. However, what happens when more than one phone that connects to the router attempts to make an external call? My expectation is that only one phone that is connected to the router will be able to successfully establish an external call. Please respond.
I actually have Skype on my Nokia N800 Tablet PC, but I only made one call with it. I was just experimenting. As for Skype Phone, that could be an option, too. However, I don't know the merits of buying ACN or Skype. Both appear to be capable in what they do. Perhaps, someone else can chime in.
On another note, I've also made calls with Ekiga under Linux. It works well, unless I'm calling via my laptop's wireless interface while my son is on his XBox. Apparently, the voice packets don't have special voice tags so that the router can identify them as voice, and give them priority. My router uses the Wi-Fi MultiMedia protocol.
For my wired interface, I can program my router to give priority to packets that have certain MAC addresses. For example, if I had an ACN phone, I could determine its MAC address, and program my router to give priority to it so that the phone produces smoother video and sound during times of high network traffic.
Bruce:
The answer to your expectation, if that only one phone that is connected to the router will be able to successfully establish an external call, is no. I can establish external calls from both phones at the same time. Also the waiting call and the called ID also work on both at the same time. Regarding the IP, when I open my network and sharing center I notice that every device have their on IP address.
I first ordered 2 videophones because I travel a lot. I order the adapter later for my daughter because she is always using the phone. So, now she has her own telephone and I can talk with the rest of the family when she is talking with her friends.
You can connect and make external calls. I have 4 videophones and two pcs connected the the router and have no issues. I have a 50MB line installed as well. The phones have thier own number and can call each other even on the same network/router if you wanna say. No issues whatsoever...now should we all be watching Obama Together
A history in the making.
Thanks for the clarification. The phone system sounds cool. However, I would prefer to use a phone that employed standard protocols.
Bruce:
When you said standard protocols, you means analog and not digital?
To Tom Keating and those potential consumers of products thank you for your blog and independant opion on products.I am new to this blog and its site. I am not pro nor con ACN. I find it very interesting that the debate went from the Iris 3000 phone to the credibility of ACN.I might like the phone and the services and I am looking into what benefits they would have for me (Joe consumer)It seems that ACN reps have taken over this blog quite eloquently.Yet in fairness to Mark and Bruce as well as potential consumer I think some may want to look into the video from Chanel 11 fox news has been investigating ACN in California for possible fraud in the following video.Note the you tube video discussing ACN services. http://www.youtube.com/watch?v=BQCpYgpyK5A
This in no way diminishes the product that they sell. It may be one of the best business tools to comeout in years.
By the way I am the owner of a Real Estate Company and pride myself on being informed before I buy or pass judgement on a product or company.
I should be clearer. Can you call other SIP/H.323-based devices with it and can you receive calls from them -- I'm talking non-ACN phones? If so, tell me how, and does it require the ACN user to have an addressable phone number? For example, I can use my computer to call other computers that use SIP/H.323. In other words, I'm not interested in purchasing a phone that doesn't play well with other VOIP phones.
Bruce:
With the ACN Digital phone service you can call and receive calls from any phone service (landlines, wireless and digital phones - VoIP services form another companies like Vonage, MagicJack, etc.)
I travel a lot inside and outside the USA. My videophone always travels with me. I have used my videophone to call ACN and non-ACN phones like my family, friends and my work office in Florida from different countries outside USA like Colombia, Mexico, Venezuela, Costa Rica, Ecuador, and Argentina without any problems.
Right now I’m in Atlanta in a hotel and my videophone is connected to the hotel internet service and I can call and received call in my 954 area code phone.
In summary, with ACN digital phone service you can call everywhere without any problem.
Regarding the addressable phone number, the only phone service in my home is the ACN digital phone service. Before ACN was Bellsouth and by the way the amount that I pay now for my 3 ACN phones is less than what I paid to Bellsouth for just 1 line.
ACN only required an address for the 911 service.
Mark, Thanks for the update on this hype. I have witnessed people pitch this deal, and it is sad to see the ignorant people buying into this crap. These people I know are so broke they can't pay attention, never mind join this company.
Frank,
Its sad that you are one of the ignorant people and don't even know. In anything is life you will find failures; school, opportunities, careers, parenting, raising families, jobs, friendships. If you get a divorce, does that make marriage a scam or fraud or crap? Or does it simply mean "you" or "your mate" couldn't or wasn't willing to do what it took to make it work? Ask the same question for each school, opportunities, careers, parenting, raising families, jobs, friendships you can think of.
The reality of any home based business is that most of them work, if the person is willing to do what it takes. Most people are NOT. My wife and I are doing great and we are doing it separately, so we are doing double the work (but we have double the reward too). So I laugh at people who say it doesn't work or it can't be done, when we are proof that not only can it be done, but we are doing it twice and pulling from the same resources. Most people barely want to work at what they do during the day. They just want to be entertained when they get off.
I am a rare creature in that my day job, my side job and my hobbies all deals with technology, so I have fun no matter what. On top of this, I am active in my church, hang out with my friends and business partners and have tons with my kids and never miss their school functions.
I am a 20 year plus technology guy. I've seen most things that you cry about long before you even get a chance to see it and cry about it. Many thing I have played with for FREE for many years are now paid for items or services once mastered to be fit for the masses.
How many people have been fired from your job? How many times have you quit a job? Does that make the job unfit for others or just for you. Most people have no vision, they simply follow the massess. The wealthy are those who dare to step outside the comforts of being "normal" and risk being different, doing something different and making some different type of money. Other people failures in school, opportunities, careers, parenting, raising families, jobs, friendships and marriages don't dictate your success in either (or least it shouldn't).
If I based my decisions on others (especially those around me while I was growing up), I would have never finished high school, never graduated from college (twice), never made $100,00+ a year, never started a home based business, never kept my wife home for 10+ years to raise our own kids and so much more. You do what you believe you can do. Where you are today is not based on what other people have done, but from every decision you have made to date. You decide to start things, learn things, quit things, go after things, avoid things, fear them and enjoy things.
Take a chill pill and enjoy life a bit, you'll be amazed at what you can accomplish.
This Video phone is great and anyone that sees mine, gets one within a week. I had not had a home phone number in over 10 years. With this kind of technology I decided to get a home phone number and have the ability to see my family and friend who are 2000 miles from me at the same time. I know that I can use my ichat, yahoo, or whatever, but it just boils down to be quick, convenient, and easy for the grandparents to use. Hit myiris3000.com if you want to pick one up!
ACN is a scam even tough indorsed by Donald Trump, in fact try to get your money back big joke, don't get fooled they are a rip off and offer nothing new
I'm living in Europe, and a family member bought me an Iris 3000 and shipped it over. It's got a U.S. phone number, and the idea was that I'd plug it up to the internet and be able to make and receive calls as if I were in the U.S.
I can't seem to get it to work. An ACN technician told me to open up several ports in the firewall (is that the right way to say it?), namely, ports 5060-5065 (for registration), 9000-9001 (for video), and 5000-5001 (for audio). I had those ports opened, but the phone still isn't working properly. The green 'register' light is on, and I can make and receive calls (i.e., when I call someone, my number shows up on their phone; and when someone calls me, their number shows up on the display screen), but I can't hear the person on the other end, and they can't hear me. What else can I do?
What is the resolution, frames per second, quality of the picture? Does the second person needs to pay the $29, or just the primary subscriber? Do I need to have broadband or will it work through my regular telephone line? Will it work with verizon wireless?
The Xbox 360 does this for far less money...with an Xbox 360 and a Xbox Vision cam, you can video chat with anybody else who has a vision vam. It costs less. And the Xbox 360 does MORE in the long-term.
So do PCs. Connect a video cam to a PC, use something like Google Chat...grab a mic...and you're all set.
Direct-marketing by ACN preys on people who don't know that cheaper alternatives are available...without the 2-year contracts!
Turtle,
I am not sure how buying a Xbox 360 and the xbox vision Cam is cheaper than $99. I have a Webcam on my PC and my laptop and both were about $99 each and neither can call a regular phone, nor a cell phone, nor do either display my Digital photos.
People are so dead set on knocking ACN for being a direct-marketing firm that your arguments are comical. It is nothing wrong with having a different opinion but what is the point of knocking anything with improper information.
The truth is neither solution suggested here is perfect and without issues as this is still a developing field. All have areas to improve upon.
The point is there is room enough out here for all of the solutions suggested. If you have not used the ACN video phone, why try talking about something you know nothing of? Simply supply factual information so that people can determine which is right for them.
The people is if you don't have a phone and do not want a phone bill then you go with some of the other options that do not use a phone service. The truth is that not many solutions are cross compatible so no matter solution that a person uses, the other person will have to adapt to that solution so that they can communicate with you.
You have to ask yourself, what makes sense to me and to the people I will communicate to? If they are techies, then web cams might be a choice. If they are gamers, then maybe a gamer solution might make sense. If they are non-technical people than giving them something that comes close to their normal calling experience would make more sense - ACN provides the most non-technical; regular calling experience and lowest cost (considering you basically are buying a 7" digital photo frame and get the ability to see the other person, if they get their ACN digital photo frame too).
The other solutions are one dimensional products. The IRIS 3000 can call regular or traditional landlines; other digital phone services (Time Warner, Comcast Digital Voice, Vonage, etc), wireless or cellular phone and other ACN Video phone; plus it displays your digital photo when not on a call. Soon it will give you news, sports, weather updates on the same screen as well as 4-way video conference calls. Stay tune.
Ok let analyze your idea:
What if I want this service for my 80 years old parents and for me?
Alternative #1:
I need to buy an X-box 360 for $199.99 + an Xbox Vision cam for $45.00 for a grand total of $244.99. Plus they need to pay for Xbox live service. Also I need to explain and teach them how to connect the Xbox, the camera, the chat service, etc. Grand total with this alternative $490.00
Alternative #2:
I need to buy a PC for $500.00 + a web-cam for $50.00+speaker system for $40.00. Again I need to explain and teach them how to use the PC and connect the web-cam.
Grand total with this alternative: $1,180.00
By the way in both alternatives they need to continue paying for the analog telephone service and the long distance call service also.
The ACN videophone cost $99.00 and you don’t need to connect any camera and connected to a chat service, or another service. The only thing that my parents need to know is how to dial a number and that’s it. By the way they don’t need to pay for another telephone service because the videophone substitute the actual phone service and include unlimited long distance call to USA, Canada and Puerto Rico and they can keep their actual phone number.
I don’t understand what is the problem with the 2 year contract when must of the cell phones required that kind of contract. Statistically the people use the phone service for more than 2 years.
Miguel,
as per your request here are the answer to your questions:
1. What is the resolution, frames per second, quality of the picture?
High-Quality in real time video.
2. Does the second person needs to pay the $29, or just the primary subscriber?
The videophone is a VoIP system, each videophone have it own number. If you use the family plan each secondary phone only pays $11.99
3. Do I need to have broadband or will it work through my regular telephone line?
ACN Digital Phone Service lets you make phone calls using your high speed Internet connection instead of a phone line.
4. Will it work with verizon wireless? No
For more information visit:
http://acnpuertorico.acnrep.com/e_products.asp?CO_LA=US_ES&BW=
Carl and Don made excellent points and I will add just two things.
Think about how much you use your phone. It won't be too long before most communication is happening via video. Do you really think the average household is going to be happy with occupying the TV and XBox, or the PC every time someone wants to make a phone call? I'm sure that will cause some fights in the household!
Remember when the internet was first becoming popular and little by little everyone was getting online. Some people were hold outs and said they didn't need the internet, but pretty soon not having an email address and internet access was way more of an inconvenience than the $25 a month to AOL. Then high speed internet became available and some people said they didn't need to upgrade dial up was fine for them. Well pretty soon as websites became more and more sophisticated and had more and more content and people were doing more and more online soon dial up became agonizingly slow and again the holdouts were left out and eventually everyone has started to upgrade and spend the additional money for high speed.
Remember those people that said they didn't need a cell phone because they had a pager?
As technology moves there are early adopters and late adopters and most people fall somewhere in between. When most communication is happening as "face to face" via videophone eventually just about everyone will have a videophone as using your TV as your phone will be as impractical as having a pager in a cell phone world.
If you disagree with me or with ACN then don't buy an ACN videophone. It's a simple as that. I would never give up my iPod for a Zune, but I'm not going to waste my time and energy trying to knock Microsoft. It's just not for me so I don't buy it.
If you disagree with ACN's business model then don't become an ACN Rep. It's a simple as that. For the life of me I can't understand why some people have the jobs or business that they have but I would never waste my time and energy trying to knock someone's chosen career or company. My best friend's dad owns a dozen McDonald's restaurants and is very wealthy. I would never trade places with him though. If it's not for you don't do it. As for me I've been with ACN for 7 years and because of ACN I have not had a boss for over 6 1/2 years. Personally, I love the company and feel blessed and privileged to be a part of it.
You can’t get a Canadian virtual number with skype in Canada. A local land line or cell phone has to call me long distance if I use a virtual skype number. With ACN
I can get a local Edmonton phone number.
My web site is http://newwavedigital.acnrep.com
You can get virtual numbers worldwide using these guys. http://www.didww.com I use them all the time... You can configure multiple endpoints.
I'm sorry if I'm a little confused, but can't you do all this with a computer? You can make free calls over the internet, including video calls. The service seems pretty obsolete, especially since you have to pay the additional price of having a high speed connection.
Thank you David. When I see this product I think to myself, this is how people thought the future would be in 1986. We'd have fax machines in every room and video phones. Now we realize video phones are stupid and we should all just download Skype on our already web-cam enabled computers.
And Donald Trump is getting compensated in some way for his ACN endorsement. If you think he'd do it because he believes so strongly in the company... well, you're smoking your own dope man.
Ok, so what I supposed to do with my parents? They don't have a computer either a webcam, and is not in their future plans to buy one because they don't need it.
Please Advice.
David,
I know it is a lot to read above, but obsolete would be a term for the old phones that 90% of the homes still have today. The ACN video phone is clearly an upgrade to the standard home phone as it displays your digital pictures and let's you see the person you talk to plus our phone calls normal home phones, cell phones, and digital phones.
I've seen one of these video phones in action and I found it less then spectacular. The first time they made a connection with another videophone the person on the other end was incomprehensible. The picture and audio was very, very bad. After changing some settings, the second attempt had better results. However, the image was full of artifacts and the resolution was extremely poor. With respect to the actual construction of the phone, I found it rather poor. It reminded me of a cheap clock radio from Radio Shack.
I'm not sure what benefits I would receive from using this video phone. If my understanding is correct, it's incompatible with other video phones. Regardless, I'm not sure how many, if any, of the people I call have video phones.
HI SANDRA - I WAS TOLD THAT WE CAN CALL BEYOND THE US, CANADA & PR...IS THIS CORRECT? CAN SOMEONE ACTUALLY CALL THE SOUTH AMERICA OR EUROPE? AND HOW IS THIS POSSIBLE, DO THEY NEED AN INTERNET CONNECTION AT THEIR LOCATION? KINDLY ADVISE---I'M REALLY INTERESTED AND LIKE TO KNOW MORE ABOUT THIS PHONE...
First to those who said you can't get answers from the ACN reps, it seems all you have to do is post here and a number of them respond.
The original article talks about videophones not being standards based. That's true for all the phones I have seen mentioned here so far including the much talked about ACN Iris 3000. However there is a phone which complies with the SIP and H.264/323 standards the Maia XC videophone. This allows it to connect with any other standards based videophone or standards based videoconferencing system. While ACN and others are seemingly focused more on the consumer market at this point. This product is primarily aimed at business users. I say primarily because there's no reason it wouldn't work just fine for a consumer, all you need is a broadband internet connection. Here are some of the capabilities:
Provides IP telephony capabilities with Internet browser for www pages, e-mail client and multiprotocol Instant messaging for type-text communication.
Photo Viewer to manage multiple type of graphics format and simple file manager
Features a high-resolution 16/9 7” LCD video display for private discussions with top-quality images from any visual angle. A TV screen output connection is also provided for applications requiring larger presentation. For video input, a built-in camera, with manual focus and automatic white balance, uses a 1/4” CCD sensor to capture business-quality, 30 fps video.
Supports both POTS and IP-based communications standards, fully conforming to the H.323 and SIP international standards with transmission rates up to 768 kbps over IP.
So this phone looks superior in every aspect to the ACN and other non-standards compliant devices with the overriding feature being compliance with international standards so interoperability with other video phones and devices is assured.
I mostly want to just let people know that there are options other than the MLM (pyramid) ACN service/phone. My company distributes the Maia XC in the USA so at the risk of sounding like (another) commercial you can contact me if you'd like more information.
Tom
tconkling@F2FL.com
Hey NoDUFF, see KGorhan's blog (above) from Sept. 15. Those comments and others will help you understand how the settings can make a difference as well as the benefits. I don't have the phone yet but I've seen it used and the video was clean and clear. Then again maybe its not applicable to you. Not all ACN products fit my world, either.
Iris, the ACN Video "acts" like any other telephone. You will be able to call anywhere in the world to other people who have a telephone line/number. It doesn't matter if they are on the ACN network, if it's a cell phone, Vonage or a land line. If you call within the USA, Canada and Puerto Rico the call would be FREE. There are special calling plans for Europe, Asia and Central & South America.
If you want to see someone, though, the other person must also have an ACN video phone and they DO have to have a high speed Internet connection (DSL or Cable).
I hope this helps you,
Linda
My regular phone can already do this.
If I'm not mistaken, long distance calls within the US and Canada are only FREE for ACN to ACN calls. In other words if the other person doesn't have an ACN phone, then you must pay long distance charges... isn't that correct?
Once again, the video feature only works for ACN to ACN calls.
This phone sounded great when I first heard of it. However, after a little research, my opinion now is that it's little more than a small digital picture frame with a built in phone.
would have an US number instead of the phone number of the country it was sent to). We are broadening our reach to other countries as deregulation opens up. As those countries are added, we would then have free calling to the countries as well.
Until then we have international rates like most other phone companies.
International plans are as follows:
European Plan $4.99/mo
Asia Pacific Plan $5.99/mo
Central & South America Plan $9.99/mo
I not sure how you base your "a small digital picture frame with a built in phone" comment, when clearly the picture above and others http://www.myacn.com/digital/support_phone_install.html clearly show it is more of a "large 7" Digital Picture Frame with a built in phone".
We all understand what your regular phone does. Our point is for people understanding about Video phones. Our Video phone behaves like your phone with the addition of having a 7" digital photo frame (USB and Secure Digital slots), Video Voice mail, ability to hook up to your BIG SCREEN TV to have calls and/or pictures displayed there too. Or yes, you can plug your computer into the open jack and also your regular phone can plug into the phone jack at the back so it does get jealous and left out once you start saving money each money.
Video phones are not about seeing everyone yet. It is too new, it is about seeing the one or two people you want to see but don't get to because of time, money or distance. No matter what solution they get, the other party has to get the same device or a device. Why wouldn't they get one that saves them money or a bill they have to pay anyway, doesn't make them learn a new skill, provide them with a digital frame and not take much money to do so.
Yes, all video phones made for home usage are digital and thus require an Internet connection to work.
Carl
You have to hook this thing up to the internet?? What the heck is the point when I can use my videocam now without having to subscribe to ACN. Who cares what Donald Trump uses. His business is now filing for bankruptcy for the third time. That should tell you something.
James said "You have to hook this thing up to the internet?? What the heck is the point when I can use my videocam...?"
The point is 95%-98% of the population has a normal phone in their house. Routing calls over the Internet instead of cooper lines via telephones is much cheaper and less expensive to maintain. More and more houses are making the Internet a staple service.
Most people are not willing to deal with a web cam or want to tie up their computer for communications. The point is that people are use to having a telephone number to be reached at; ACN simply allows those people to be seen at that same number. Your eye sight is the enemy of your vision; therefore you cannot see beyond your own experiences and what you know today. The reality is that in the near future there will be NO communication devices sold that does not have a camera which will allow you and the person you communicates with to see each other.
This goes for laptops, home phones, business phones, cellular or wireless phones. You are forgetting that as Internet speeds keeps increasing, this feature will be a standard and not a luxury (if you can call $99 a luxury price). Without or without your opinion, this fact will be just that "a fact". I understand that everyone that comments comes from various backgrounds - technology is the field that I have always been in and that God made me for. My daily grind, hustle and hobby involves technology.
Closed minded people said the same thing about cellular products and services just a few years ago. "I don't want people calling me all the time; if I am not at work or home, they can just leave a message". Now those some people and everyone they know can't live without a cell phone and will use it, or whatever it evolves into (wireless videophone) in the future, for the rest of their lives. Whether I make money with ACN or not it will happen. Wake up people and SEE the future.
And for the record, ACN has been successful before Donald Trump started endorsing us. The truth remains if you, as an author or whatever it is you write, was to have a multi-billionaire endorse your book, you would have more sales than without it. I 'll take this opportunity to educate you on life as well.
There is not one wealthy person (that didn't get their money from an inheritance) that have not failed at something or lost more money than you will ever earn because of their vision and their willingness to try despite the possibility of failing. See it is easy to sit back and throw stones at someone you are not willing to do more than. While your opinion is important to you, I think until you can out earn Donald is just his book sales (let alone his other ventures), they might be better kept within you than out. They do; however, serve as a vehicle for practicing your fiction writing than your non-fiction writing. Lesson one complete LOL (I'm sure you'll be back for more lessons)!
Carl
I believe the most novel and useful features of this phone are not really that novel or useful. If someone really wants to video call, they can do it with their current computer. If they don't have a computer, they can get an older Pentium IV from groups like FreeCycle for free or they can buy one from Craigslist for about $30. As a bonus, they could also use their computer monitor as a 17" digital picture frame... WOW!
Like the article says, video phones will not be wide spread until standards have been implemented and adopted by all the players. Until then, picture frames, Trump, connecting an HDTV to the IRIS phone (through an RCA video out... what a laugh) is just hype.
As for the savings, they don't seem to be that much in my area. I would save $2.00 a month on the Internet service. For the price of one cup of coffee a month, I'd rather deal directly with my current provider then have to go through some middleman. From what I've read, ACN's customer service is not that great.
what is the frames per second????????
dont give me "high" quality.thats rubbish.what is it in NUMBERS?
i've had numerous videophones over the years,the best being the Cphone but the frame rate was only 20-25fps at BEST.if data is transmitted over regular landlines,the rates will NOT be much better at best and usually 10-15fps,which is horrible.if youre using a 3g cell connection chances are it wont be much better.yahoo messenger with video is the best anyone can do on the cheap.and when others factor in hwo much it costs for a computer to do this,they dont mention all the other things you can do with it so the cost is pennies overall to use messenger video chat,including a monthly internet connection fee.its sad,all the hype has been done over the years by other companies,its all the same,,all we can do is wait till the u.s. get their act together and has what korea/japan have,much faster videocellphone service and data rates.your acn videophone will be a doorstep in a few months
"Most people are not willing to deal with a web cam or want to tie up their computer for communications."
That's a lot of breeze Carl. My whole family has been using the webcam via computer for a long time. Webcams come free with the average PC, and you don't have to be a geek to operate it, there's nothing to it. Had one myself since the days of the Pentium III. Also free to operate with Yahoo, etc.
I don't know anyone with a good opinion of Trump's "success". His third bankruptcy filing was Feb. 17, 2009. Pretty sorry record. ACN would be better off if Trump denounced you.
Here's a great link for ACN enthusiasts:
http://www.myfoxla.com/dpp/news/investigative/ACN_Good_Opportunity_or_Pyramid_Scheme_20091129
Did you see the ACN Video Phone on the Celebrity Apprentice? This new video phone technology looks awesome! The ACN Video Phone or IRIS 3000 was the ACN Video Phone on Celebrity Apprentice (new video phone)
for more information go to http://gregpearson.acnrep.com
or go here to order the phone
https://shop.myacn.com/storefront/acn-us/acn-us-all-devices/cACN_US-cACN_US_ALL_DEVICES-p1.html?SMODE=1
I bought an iris 3000 and became a rep.The quality of the lcd on the phone is terrible. I called tech support which they were nice and helpful. When they called me back on there iris 3000 the quality was good. Which tells me there server has some form of boosting for the signal. But anyone else I know with the phone has the same bad quality. The LCD pixilated and the sound distorts I have since gotten my $499 back for being a rep. But if you purchase a phone let me make one thing clear. You can not return the phone once it has been delivered to you. I was told I had 3 days from when I received phone to return. That was a lie. Customer service called it buyers remorse and told me the only way end service is to pay a $200 termination fee. I would have never bought the phone if I knew I could not return it. That is the scam. Now they have got me for $30 a month for 2 years. As far as being a rep good luck its just a pyramid scheme. I went to this training session and it was just ra ra sales junk session. Trying to get you to spend more money. I had paid the $499 to become a rep and they charged me $5 dollars to get into the training session. Are you kidding me!! They did not even show us the iris 3000 working and talking with a another user. I want my phone to work and wanted to sell the phone but how do you push a phone to friends and family when the technology has not been perfected!! Oh and by the way in the training session they tell you to not believe what you read on the internet!!! lol
James,
Ask yourself this? What does ACN offer? We offer Digital Phone service. We are NOT alone in this market. Comcast, Vonage, Warner, AT&T all offer the same service. For roughly the same cost per month as these companies, we offer a video phone that allows you to see the person you are talking to if you chooe to do so. So your issues should be with these other company that DON'T offer video with their service.
You must have a problem with having and paying for a phone bill. I am glad your webcams solution work for you and yours. I am the most techie person you can know and I have used Skype, MSN messenger and other apps and sites to do video chats and communications; most people are not interested in learning a new software or website to communicate. They want things simple and that don't add any issues to troubleshoot if it don't work.
If you don't have a problem paying a phone bill, why wouldn't it make sense to you to have the added feature of video as opposed to not having it with the service. I used to pay Vonage (for 4 years) for voice only service and now I pay ACN for that same service and I also get a way to see my loved ones.
The one video contains as many degrees of opinions as we have comments posted here. If you don't want to join ACN or any company for that matter, you have option. Your other option is to not to buy, like or even care for ACN products as well. As for you and the people in the video, you put down what you don't understand. If you have ever been a rep or owned the product, you opinion would help someone here. Without facts, they are worthless to anyone that has half a brain to judge for themselves.
John,
"I bought an iris 3000 and became a rep.The quality of the lcd on the phone is terrible. I called tech support which they were nice and helpful. When they called me back on there iris 3000 the quality was good. Which tells me there server has some form of boosting for the signal. But anyone else I know with the phone has the same bad quality. The LCD pixilated and the sound distorts"
Video and audio quality is based on both the speed of your Internet connection and the other person's Internet speed that you are calling. If 10 people called from 10 different locations, you make get 10 different results based on the speeds. This is true for any video connection whether it is webcam on integrated with a phone.
"I have since gotten my $499 back for being a rep. But if you purchase a phone let me make one thing clear. You can not return the phone once it has been delivered to you. I was told I had 3 days from when I received phone to return. That was a lie. Customer service called it buyers remorse and told me the only way end service is to pay a $200 termination fee. I would have never bought the phone if I knew I could not return it. That is the scam. Now they have got me for $30 a month for 2 years."
The 3 days that you spoke of is in regards to the business side only. You have 3 days to cancel being a representative, that has nothing to do with the phone. You are not required to use any services just because you are a rep. Most people are paying for these services anyway and thus transfer their services to their own company to pay themselves; however, that is not a requirement. When you sign up for the video phone, you are clearly explained about the 2 years period and the termination fee (the sames applies if you get a wireless phone , home security, or satellite TV services from our partner companies like Sprint, T-mobile, AT&T, Verizon, Dish Network, DirecTV, ADT Home Security and others). Are those companies scams too, if you don't read the fine print?
"As far as being a rep good luck its just a pyramid scheme. I went to this training session and it was just ra ra sales junk session. Trying to get you to spend more money. I had paid the $499 to become a rep and they charged me $5 dollars to get into the training session. Are you kidding me!! "
A pyramid scheme is when a company collects money for no product or service. From your own account you are paying for both a product (IRIS 3000) and a service (Digital voice & video phone service).
When you joined, you were told that ACN markets essential services that people need and use everyday; whether they get them from you or someone else. As an independent representative of ACN, you didn't work for ACN or the people that held the training sessions. You are work for yourselves, but someone paid for the hotel training area, the projectors, laptops, speakers and other equipment, plus refreshments. Surely you don't think that is free. Most areas have training sessions that they collect fees from members to cover the costs. We are fortunate that we are in a large market where the RVPs cover the costs except when we have much larger trainings that require much bigger rooms. This is a blessing, but we do our own thing on Thursdays and we pay $25 a month to cover these costs so we can training our own people. Surely you know running a business will cost some money beyond the startup costs: printing costs, travel, etc.
"They did not even show us the iris 3000 working and talking with a another user. I want my phone to work and wanted to sell the phone but how do you push a phone to friends and family when the technology has not been perfected!!"
This is an issue that is sometimes unavoidable. Hotels typically have Internet that requires that the device connected agrees to a "surfing policy" before connecting to the web. As a result, the IRIS 300 cannot be plugged into most hotel's Internet. We use a Cradlepoint and Aircard solution that is not support by ACN, but it is typically the only way we can do a demo - which I agree is important. Everyone in ACN are nor techies, so they would not have a clue what to do (or be willing to invest additional cash into equipment that might help as you youself admitted not wanting to do).
"Oh and by the way in the training session they tell you to not believe what you read on the internet!!! lol"
You are now clear evidence of why people shouldn't do so as people can state anything without bearing any facts for theie words. What you are not saying is that you started and in less than 3 days quit because you didn't want to try or spend any money or time to make it work. If you started a McDonald's and wouldn't attend Hamburger U because it cost money to attend and then quit 3 days into the business without inventory because it cost money too, you would call Mickey D's a scam too. WOW!
Really!? Skype had 100 million registered users in 2006 and 300 million in 2008. That's a lot of people that are "not interested in learning a new software or website to communicate."
Are you saying that ACN can't guarantee a quality connection? If so, then this to me is the perfect reason not to spend money on a ACN video phone and get locked into a two year contract. Thanks for pointing that out.
When a new Independent Representative joins ACN they must pay $500. What happens to that money? What services or products are exchanged for that $500? Is the that money divided amongst the upline? How is that not like a pyramid scheme?
No. I have never been to a business meeting where the host asked the guests or business partners for money to cover the costs of the meeting.
Carl, you clearly do not know what you are talking about. Here is the ACN phone service cancellation policy:
https://www.myacn.com/digital/terms.html
2.7 Cancellation and Returns
2.7.1 You have the right to return any initial order of a Device and cancel the Service within 3 days after ACN ships your order to you (“Cancellation Period”). To cancel, you MUST call ACN Customer Care at 888 414-1958. After the Cancellation Period, no Device may be returned by you for any reason...
Tom can you please tell me the name of the actual software that allows the video phone to work and is ACN also the founder behind the software? If they are not I would like to know the name of the company who invented the software. Additionally, can you explain more about ATA?
NoDuff,
Clearly John was outside the cancellation period or it would have been refunded. If he has proof of a communication before that period ACN will honor the request.
NoDuff, wrote "Really!? Skype had 100 million registered users in 2006 and 300 million in 2008. That's a lot of people that are "not interested in learning a new software or website to communicate.""
Clearly registered users does not equal to actual users. The largest of those numbers are "interested" but not faithful users. Almost all of the actual users are voice only users. There are tons that signed up and never used it at all, many tried the service once and never again, some use it for podcasting interviews and many other reasons. Of the entire number very very very few are video users.
NoDuff said, "Are you saying that ACN can't guarantee a quality connection? If so, then this to me is the perfect reason not to spend money on a ACN video phone and get locked into a two year contract. Thanks for pointing that out."
Clearly ACN has measures in place to control bandwidth to a degree; however, there are just too many variables of which if you weren't just looking for a fight you would clearly consider such as music downloads and similar bandwidth hogs. If your kid has a peer to peer running on your home network and you call a friend who's kid has the same, no digital phone service company is going to be able to account fully for that. Clearly this is a new technology and is bound to have growing pains as any pioneer would face.
People are so "contract" minded that common sense goes out the window. Most people pay way more than $30 dollar ($37 with tax and fees) for the monopoly and have been doing so for way more than 2 years. Being "stuck" in a lower rate service with the ability to see my loved ones anytime I want regardless of distant is quite a pleasant place to be for the wise.
NoDuff said, "When a new Independent Representative joins ACN they must pay $500. What happens to that money? What services or products are exchanged for that $500? Is the that money divided amongst the upline? How is that not like a pyramid scheme?"
Very few businesses are available without any startup costs. I would love to hear of the ones that you know of. Most network marketing companies have no only a startup cost, but you have to buy inventory before you ever make any money. Others have monthly licensing fees that are fixed cost whether you make money or not. ACN allows us to partner with them and take care of all of the traditional expensive stuff like account payable\receivable, partnership agreements, working with countries to deregulate telecommunications to open up new markets, marketing, product development, customer tracking, representative tracking & reporting, web site development & maintenance, just to name a few.
All I do is talk to people about making money and/or saving money on services they need and will use at a higher price with or without me.
NoDuff said, "No. I have never been to a business meeting where the host asked the guests or business partners for money to cover the costs of the meeting."
You need to get out more often. Most seminars and training require payment. The "Rich Dad" training cost $499 and you never have a opportunity to make a dime for sitting in a training. You learn how you can make money by doing other things that of course will cost more money. Yet people who pay this and others know that there is a cost to learning and a cost to making money. Only those who want something for nothing complains of silly things.
ACN won't say it, but I will. If it was free, how many more people will be at a meeting not wanting to pay to a huge meeting room and equipment (but want other people to train them how to make the money)?
How many more will join and be trained by people who may never see the return on their efforts because the people are either lazy, don't want to work or not committed to the system?
How many people will get started, with it being free, and never do anything? People clearly do this paying the $499?
ACN allows people to get paid simply by sharing information about services (cell phone (AT&T, T-Mobile, Verizon, Sprint, Altel, Telus, etc), DirecTV, Dish Network, ADT Security, Local & Long Distance, Digital Phone service, Video Phone w/ service, etc). They handle everything else. We just talk to people and cash our checks - what pisses you off about that?
Apple charges developers to join their SDK program and then take 30% of the revenue for the background things that they do. You can either plug in and get paid or be mad because they take 30% and never develop anything and never make money either.
In either case, we would not have a way to get paid for the same actions without the systems that ACN and Apple developed. If you want in, you pay the cost - if you don't then find something else.
Business has a cost to it, get over it.
Carl
WOW, where to begin. Suffice it to say that I don't believe you can follow a conversation and logic is certainly not your forte.
With regards to ACN:
1. They have a three day cancellation policy. A fact you claimed was not true.
2. They cannot guarantee a quality video connection, despite all your excuses.
3. They require their representatives to pay a cover charge to attend their own sales meetings... bush league.
4. New reps pay a $500 fee which is passed on the upline, in true pyramid style.
lol... NoDuff got pwnd.
And like Carl said there are other services to sell other then a video phone. Everyone needs a phone. People will make late payments on their rent or car note but they don't want to loose their cell phone.
Ok so I've heard enough of this crap. Been listening to the haters since I posted a comment about 9 months ago...
Look a 3 day cancellation is 3 days more then a cell phone contract as far as I know.
NO ONE CAN GUARANTEE VIDEO QUALITY ON ANY SOFTWARE!!! I am computer programmer and I have also worked for a company that developed VoIP software so yeah... asking for pristine video quality all the time is ridiculous and you are a little b!tch to be complaining about that.
I have NEVER been charged money at any ACN meeting i have EVER been to. You are a liar and make sh!t up on the spot. Don't be a douche and argue fairly.
$500 gets you a franchise. Do you even know what that means? You have absolutely NO business sense and you have no business being on this blog spouting your worthless crap.
Lastly... this blog isnt even about a business opportunity and anyone who has made it into that (ACN rep OR ACN hater) needs to go fvck off. It's against company policy to advertise like that anyway.
NoDuff, go be a troll somewhere else. Just because you dont have the charisma to be successful doesn't mean you can tear down my legitimate business.
Aaron,
You told me off. I wouldn't have chose to do it that way. But I think a SHOW beats a TELL
http://tinyurl.com/showbeatsatell
Here is a demo to demonstrate how well it works even on an aircard Internet connection.
This video shows the ACN IRIS 3000 video phone communicationing with an ACN IRIS 2000 video phone. My 10 year old daughter was reading her speech she wrote about ACN. The purpose of the video is to show other reps how I used my portable solution that allows me to show do a video phone demo from almost anywhere. I am using an aircard from Sprint Novatel wireless Ovation U727 USB modem with the CTR-350 Router and a Powersource Mobile 100 portable battery supply.
Carl
I was on the bus in Michigan when I called a business partner Jessica in Texas. My Videophone was connected to a Sprint Aircard Broadband card (which you can see when I moved the phone around so she could see out the window, my Flip video camera was pointing else where - oops), so the quality of the video is a little off.
We had the handset lifted so I put music in the background to make sort of a commercial.
If you can lip read, you can see her asking "Are you on a train?"
I show people how to make money selling this phones, so I have to be mobile. Because a "SHOW" beats a "TELL" anytime you are talking about a videophone to someone.
This is NOT a support method of connection for end-user or customers.
http://www.youtube.com/watch?v=UzgT92TA7ic
Carl
It seems ACN reps resort to profanity when pushed. Just change the spelling a little and you can get past the profanity screens but you trash your own integrity. Not a good sign as it wasn't in the Fox video link I posted earlier. Why are ACN reps so afraid of the media?? And so hostile when confronted with tough questions?? Aaron seems a prime example. He says this 3 days to return the phone is "3 days more than a cell phone contract". How absurd! I've yet to have a cell phone contract which did not allow 21-30 days to cancel service, and I've been with 4 different companies. 3 days is lousy, something a decent company would not do. ACN's phone is simply obsolete. I guess they're afraid you will figure that out if you have more than 3 days. Cell phones are made now with video screens and that will be the future of this technology, if it has one. It's highly questionable whether people will even want to see every person they are talking to. For most routine calls, it simply isn't necessary. And as said before, the webcam works just fine and you don't need to pay ACN's monthly fee and long distance rates. Besides the $500, there is also a $149 annual fee to keep your "franchise" plus $10 a month. That money keeps the pharaohs of ACN happy. My wife attended an ACN meeting, the whole pitch is on recruiting new distributors because THAT'S WHERE THE MONEY IS! Not much discussion of the product, and the commissions on sales of product are only 1%. You're going to have to sell a lot of product to recoup your costs. Do the math. The chiefs of ACN continue to operate in the shadows by refusing to publish any financial data. That only adds to the pile of negatives here.
Well, if no one can guarantee video quality, then why pay for ACN when Skype is free.
I didn't make anything up. About 10 posts up, John claimed that he was charged $5 to get into a training session. Many people have made similar claims.
No. $500 gets you into an MLM and that money is divided amongst the upline.
I'm having a polite discussion, something that seems beyond your ability. If your "legitimate business" can't stand up to public scrutiny, then I'm afraid it isn't much of a business.
Carl said " Ask yourself this? What does ACN offer? We offer Digital Phone service. We are NOT alone in this market. Comcast, Vonage, Warner, AT&T all offer the same service. For roughly the same cost per month as these companies, we offer a video phone that allows you to see the person you are talking to if you chooe to do so. So your issues should be with these other company that DON'T offer video with their service.
Carl,
My issue would be with any company offering a service that is redundant. Who cares about the video service! As I said,Web cams take care of that with Skype and Yahoo! to mention only two. ACN's phone only shows a customer who also has an ACN phone. Not much use, but perhaps good for ACN trying to get everyone to use their phone and their service. The original entry in this blog said how about interoperability??
Carl said:
"You must have a problem with having and paying for a phone bill. I am glad your webcams solution work for you and yours. I am the most techie person you can know and I have used Skype, MSN messenger and other apps and sites to do video chats and communications; most people are not interested in learning a new software or website to communicate. They want things simple and that don't add any issues to troubleshoot if it don't work."
Bizarre remark. I have a phone bill, and it's lower than ACN. Are you saying most people are too dumb to use Skype, MSN, etc.? I haven't met anyone that dumb Carl, and of course I doubt the ACN phone is "trouble free".
Carl said: "If you don't have a problem paying a phone bill, why wouldn't it make sense to you to have the added feature of video as opposed to not having it with the service. I used to pay Vonage (for 4 years) for voice only service and now I pay ACN for that same service and I also get a way to see my loved ones."
Carl,
I don't know anyone who has a problem paying a phone bill, again too bizarre a remark. As said repeatedly, I already have a free webcam, ACN phone adds nothing that I can see except for the problem that the person on the other end can't see you unless they have an ACN phone too.
Carl said:
"The one video contains as many degrees of opinions as we have comments posted here. If you don't want to join ACN or any company for that matter, you have option. Your other option is to not to buy, like or even care for ACN products as well. As for you and the people in the video, you put down what you don't understand. If you have ever been a rep or owned the product, you opinion would help someone here. Without facts, they are worthless to anyone that has half a brain to judge for themselves."
Yes, there was a variety of opinion there. Too bad the ACN guys were shooing the cameras away and even using profanity as well. I guess ACN reps are just afraid of going on camera to defend themselves. I have other options besides just "not buying". Since I believe ACN is a bad company I have the option to discourage others from getting involved. I don't need to be a rep or own the product. I know people who are reps and I haven't found anyone who makes a credible argument for the "need" for this videophone as this thread shows amply. You've made clear what the features of the phone are and you haven't sold me. I don't have to buy a Honda to know it's a good car. I go by the reputation. The only people posting here are ACN reps. Well a few ACN users have posted and they're not happy. That says enough. So ACN should put us in contact with all its users. But then the company would have to go public and come out of the shadows, wouldn't it. Not likely to happen.
(Source: http://mikelpt.free.fr/jugement20070319.pdf)
My french is a little rusty so please correct me if I'm wrong, but in my opinion, this judgement claims investigators found that only 1% earned a satisfactory income and 99% lost money or earned very little with ACN.
An ETT with 50 direct clients and 72 in the downline earned 2.35 euros a month ($2.83us a month assuming the interbank exchange rate on April 10 2004 to be 0.83)
An ETT with 40 direct clients and 350 in the downline earned 79.70 euros a month ($96.02us a month)
A TT with 6 direct clients
or a TT with 15 direct clients and 15 in the downline
or a ETT with 20 direct clients and 18 in the downline
lost between 376 to 613 euros a year ($453.01us to $738.53us a year)
The best paying was a TC (less than 1% of total qualified independent representatives) that earned 1345 euros a month ($1620us/month or $405/week)
It doesn't look like there is much money to be made in residual payments. In my opinion the real money is Customer Acquisition Bonuses (CABs). Money flowing from the many new recruits to the few upline leaders with no products, services or value being exchanged.
ACN goes from promising financial independence to a sheepish little earnings statement that reads, "The average ACN Canada active Independent Representative in 2008 earned over $500."
(source: http://mikelpt.free.fr/jugement20070319.pdf)
Wow... $500 a year! If this bidniz is so promissing, couldn't they claim that the average IR earned over $10,000 a year or maybe $80,000 a year. 500 bucks... what a laugh.
I want to love my IRIS 3000 but we have had nothing but trouble as far as being able to use our cordless phone set which has the base plugged into the back. No one can hear us or we seem to cut out when using the cordless phones. I don't want to be restricted to only the corded IRIS 3000. My husband thinks we've got a bad phone..had it for less than two weeks. Have worked with tech support from ACN but still not functioning as it should!! Anyone?
You guys are clueless. Yeah wouldn't that be easy to just get money because somebody signs up? Well it would be a pyramid scheme if it worked that way. NO money is exchanged in ACN unless customers are aquired. If a person saigns and does not get about 3 customers in 30 days, no bonues are paid to anyone above that person.
So now reps have to know how to get some customers quickly for a bonus to be released. Even if they don't get it in 30 days, they and the upline will get a percentage of the customer billing as it grows. What you all failed to understand is it is not a quick rich quick thing and most people want that and don't want to work for it. When I was a Vonage customer for 4 years, I must have gotten about 40 customer for them and they gave me a free month of service. I didn't get all of those customer in a short time but rather over time.
You can just go about your normal activities and simply share information about the services and when people sign up good and if they don't - good! I am not out of any more money by sharing information.
ACN reps are Independent Representatives and are NOT employees of ACN. We are our own bosses. We can't speak on behalf of ACN, but merely on behalf of our experiences. Reps on this board are Independent Reps and not everyone is able to restain them selves against the junk that most people say here, most are not based on any facts others are based on little known facts but some much junk is added to the conversation around the little facts that they have that it is really unclear what point you guys are trying to make.
Will everyone that join ACN be successful? No! It takes some serious work and it takes people to become better people to be able to relate to unwarrented negativity. I had a younf rep that was doing all the things right until his friends (who know nothing about ACN) started telling him that he can never make any money in ACN. He started to believe them and today he has never made any money because he stopped doing what would make him any money.
I did 4 other MLM businesses and never made a dime abck - period. I have made money in my first 30 days and now I make money every month.
I worked my http://www.palmloyal.com site for nine years and it yields a few hundred dollars a month and I have not updated it in a while.
ACN will yeild me much more monthly income in half that time for doing the exact same thing - sharing information with people and when some people buy, I get paid. If some just take the information and move on, great.
My first rep, got in after me and has made more money than me because he reached the postion before me. He is doing very good and I am always playing catch up to him. He has some people who joined his team and has NEVER come to training and has never talked to anyone about becoming a customer. They have friends and family and co-workers all around them renewing cell phone contracts, signing up for DirecTV or Dish Network, signing up for Internet services, switching their traditional POTS lines to digital to save momey every week, month or year, but they could get them from them but their people never mentions that they can get the same services from them. Crazy.
What you guys son't understand is that MOST of the services that ACN offers are maintained, billed, installed, etc but the orginial companies. We just find customers for them and get paid monthly on the services that they will pay regardless if they got it through us or not. We simply change who they get the services from. They get it from us (someone they know) versus a stranger at the mall, kioch or 800 number.
I think we can agree that not one solution will satisfy every person. You can find a problem with any solution brought up here, but for some reason ACN the business is on trial here. Regardless of the maker or provider, the video phone is question works great and has a use in many situations (not all).
If your solution works for you, then there is probably not a need for you to get this. This is really designed for the non-techies, that own a standard corded or cordless telephone to talk to people, to be able to use a device that works pretty much the way they are used to using a phone except it has video capabilities when they need it.
When they aren't seeing the handful of people they want to see, then they simply use it as a standard phone. It is not designed to be used to see everybody, but a couple of people they really want to see like a child, parent or best friend who normally uses a standard phone too. All parties involved can upgrade to this phone which also is a digital photo frame when not in use as a phone. At $99, they basically are buying a 7" digital photo frame and getting the ability to see some people as a bonus feature.
I still talk to some people with my web cam and others I talk to on my IRIS 3000. It is all about want people want to do.
Katy said "I want to love my IRIS 3000 but we have had nothing but trouble as far as being able to use our cordless phone set which has the base plugged into the back. No one can hear us or we seem to cut out when using the cordless phones. I don't want to be restricted to only the corded IRIS 3000. My husband thinks we've got a bad phone..had it for less than two weeks. Have worked with tech support from ACN but still not functioning as it should!! Anyone?"
Some cordless phones simply do not work with it. It has to be a 800Mhz or higher phone I believe. I have a customer that had that issue. I'll call them and find out more.
Anyone who mentions ACN's business opportunity in a fashion that is to promote themselves OR someone who wants to "put it on trial" as the last commenter put it is a big ass troll and is wasting everyones time when they post here.
The only comments that should be on here are things like
"Hey my cordless doesn't work with my video phone. any ideas?"
and...
"yeah I have seen that before, let me ask around and see what I can find out for you"
or...
"Is the IRIS 3000 interoperable with other video phones?"
Anything like
"hey if you want to know more about phones come to my site!"
or...
"ACN is a ripoff and I'm a troll -NoDuff"
are trolls.
If you are a troll go away. You have no business giving any kind of input. Your opinion is useless and you are not allowed to be promoting you site through the Internet anyway.
Carl Brooks: "At $99, they basically are buying a 7" digital photo frame and getting the ability to see some people as a bonus feature."
You are not telling the whole truth Carl. The ability to see people will cost more than the $99 you claim it will, isn't it right Carl?
The phone is $99 only if you purchase the Digital Phone Service Home Unlimited Plan at 32.99/month for 2 years. Then there are shipping charges ($29.99) and an activation fee ($39.99). Then you also need a high speed cable or DSL Internet connection and an ACN Video Phone or ACN Phone Adapter and lastly a router. Source: http://www.myacncanada.ca/digital/videophone.html#
All of that adds up to a lot more than $99, doesn't it Carl?
You try to portray yourself as honest, knowledgeable and fair but on closer inspection I don't think you are. You claim to be innocently "just trying to share information", yet your facts are either wrong or half truths and you are quick to call people clueless, narrow minded, ignorant dream killers if they don't share your views. The fact that you don't know your own company's service cancellation policy and won't admit it, makes me question your integrity and the accuracy of the information you are presenting. What the heck do you tell new customers when they ask about canceling? Do you just make something up?
Carl Brooks: "You can just go about your normal activities and simply share information about the services and when people sign up good and if they don't - good! I am not out of any more money by sharing information."
Once again that is not entirely true, is it Carl?
As an ACN Independent Representative you must pay $500 to sign up. Then you have to pay $150 a year. Then there are monthly service charges. I believe it's about $10.
If you spent your time going "about your normal activities and simply share information" then you would be out money. The devil is in the details Carl. Details that you seem to overlook for some reason.
Aaron, you really make me laugh. No really, you do.
I always get a chuckle out of your aggressive tough guy outbursts. Perhaps you believe effective communication involves yelling really loud and swearing as much as possible? I always get this mental image of a child, face red with anger and fists clenched in impotent rage.
Mr Awesome,
We are all independent representative and have total freedom to do our business the best way we please (within policy). So all of our experiences may vary. I can not speak for how your experience or people you know do it. Obviously there is a $500 startup cost, that have never been in dispute. Some people just feel it should be free (I've already express my thoughts on that). After paying that, any other costs are purely optional with the exception to the annual renewal, which I have not done so because my year doesn't come around until May 2009. Sorry you are obsessed with this devil you want to be in the details, but I am only talking of my experiences. There are no mandatory monthly costs at all.
Some groups have dues to pay for hotel costs, this is not true for all markets. Some markets have parking costs because of their meetings being in downtown areas.
There is a web based tracking Personal Assistant that is optional that includes many things like a personalized web site, subscription to Success magazine, conference call number, customer tracking, downline tracking and more at $29.00. This is optional but a great business tool for those that see value in it.
I am an information technology guy, so my daily life consists of talking to people about technology so not much changes in my conversations because I would be talking about this stuff no matter what. I give people advise. ACN's wireless partner has AT&T products except the iPhone. So as a result, I cannot get an iPhone customer. If an Iphone makes sense to someone I know, I won't steer them to a iPhone-like phone just to get a customer. If it works out that I can get them as a customer, cool. If not, cool.
I am in not in a rush to get rich, I take it one day at a time. When I go to get my car fix, I take my video phone and show it off in the waiting room. It speaks for itself. I take it anywhere.
The reality is when you guys fine something else to focus your anger and attention too, I'll still be here getting new reps and new customers - one day at a time. Life is too short to waste on such negativity. I never made money with Amway, Quixstar. Primerica, or World Leadership Group, but I have never even though of trolling the web for a site to complain or dog them.
As a matter of fact, I still have Primerica from when this friend was in it and asked me to be his customer. This same friend came out and saw the ACN presentation and then went 2 days later to a mall and got his new phone at $40 higher then he would have got the same phone from me. He then called me for a stylus to use it with it because the phone didn't come with one. He was confused about how the system worked. He thought would have to change carriers. I finally got it and will get his son's new phone from AT&T through me. So people just don't get it at all.
Awesome,
I am not doing a full product demonstration or product training here, so of course every detail will not be reveals. If you are interested in everything simply go to http://www.myacn.com and read until your heart's content.
Regarding your remarks about my intregity and/or character. I do not have to defend it to you as you don't know me from Adam. Anyone that knows me online & offline would disagree with every word you said without pause.
The pricing structure of the Video phone is borrowed from the wireless industry. It is a $600 phone that is reduced based on a 2 year commitiment at $29.99 a month USD. All phones are explained by their unit cost. Go look at any wireless carrier's pricing information on their web site and they never mention activation, shipping and first month's service in the amount of the device. $99 is the price of phone and the other stuff is what people already expect to pay when ordering online.
ALL DIGITAL PHONE SERVICE requires an Internet connection at whatever that separate cost is. The whole point of Digital service is that you want Internet and use it for many other reasons, so get a lower cost phone service that travels over this pre-existing network versus a telephone-cooper wire structured network.
Whatever you look for you will find in any sentence or paragraph have fun trolling. Bottom is remains the IRIS 3000 fits some people's needs and do not service some others. This applies to traditional phone services and anything available today and in the future. In the future, there will not be a phone sold that does not have a video capabilities on it; whether it is a cell phone or a tabletop phone. You can fight that, or hate it, but it will come to past with or without your blessings (the same way it is hard to find a cell phone without a camera on it today).
Aaron,
You are simply hilarious! You use profanity and hurl insults at people and then accuse them of being trolls!? I think your posts here fit the definition better than anyone else. It's nice that you set yourself up as censor here and try to tell us what we should or shouldn't say. But of course, this is not your site, is it? Your fear of discussing any of the harsh realities of ACN shows a good amount of insecurity. If you're typical of ACN reps, they are in serious trouble.
My eyes, the goggles do nothing. Despite your deluge of excuses and irrelevant anecdotes, two facts remain unchanged.
You would be out of money if you spent your time just sharing information. It costs much more than just $99 to have video conversations with this phone.
Hey you know losers? I get it. You got "duped" into ACN and nobody was interested in what you were selling, and thats because you have no charisma. Up until about 2 months ago this blog was a useful place where ppl could ask questions about their phones and instead it has been inundated with cry babies like NoDuff, Mr. Awesome and James F. Grant.
I just realized that I don't have to explain anything to you. I make thousands of dollars every month and I'm proud of my business. You see, when someone sells you an idea about starting a business with them (ACN for example) they are selling themselves, not the company. I'm sorry you guys couldn't figure that one out and I wish things would have gone better for you but trying to blame your uselessness on someone else really is childish.
So I will do the more adult thing. I will let you children have this little web page to yourselves. You can cry here and whine and blame others for your mistakes and it doesn't matter because I'm the one taking home the $$$. I will unsubscribe to this blog and you can sulk here and cry to your hearts content.
I checked out your website and sure don't see how to get the phone for free. It's appears it's $99. Please advise
Aaron,
I haven't seen any crying here, and I haven't done any . I never fell for the ACN pitch, and since I've been here I'm glad. If you think you're an adult, I have my doubts. Sounds like you're going to take "your ball and go home". That's called running away, and it isn't going to impress anyone. I feel relieved that no ACN rep here was able to offer any substantive replies to my comments. That means I made the right decision. Too bad for those who didn't . Can't imagine why anyone would fork over $500 to sell an obsolete phone and other services which in fact are handled by other vendors. ACN merely acts as a middle man. I just attended a conference on new technology and not a single video phone of any kind was presented. I doubt the market is really going that way until there is interoperability.
James,
I am glad you made a decision you are happy with. That is simply how life works; you choose the path that you take. Whatever you want to do, you WILL do.
For me, ACN is the only MLM business that worked for me. The facts still remain true, with or without your opinion, the future phones (wireless or wired) will all have video capabilities. Probably because it deals with technology and because I don't have to buy stock or a monthly quota.
Let's try to stay focused here, this post is about the technology NOT the company.
ACN and other vendors are selling video phones daily. People will continue to choose what is best for them.
No matter what the total cost is, the fact remains that all of the possible solutions today will require an investment. The questions people have to ask themselves are many, but here are a few:
Today, it is NOT a question of Seeing everyone you talk to, but rather would you want to see ANYONE at all today? If yes, proceed. (Why would you even be read this post if you weren't?)
What are the options for viewing people when communicating?
Who do you want to view when you talk to them? People will have different skill sets.
Do these people have Internet? Because of companies quietly rolling out digital phone services, some people have Internet and may not know it.
Do they have a PC? They may have Internet in the home, but the person you want to see may not have access to the PC (i.e. work pc or a grandchild's PC).
What are these people willing to do to make the video conversations possible? Many adults are wanting to monitor their aging parents via video communications, but what are these parents able to do financially or based on skill set?
Can both parties afford to purchase the products and\or services to allow you to communicate? Or are you purchasing the equipment for them?
Which product will have other uses beyond the initial purchase reason(s)?
This is not a complete list but gets people thinking.
Well folks, I happened upon this blog while searching info on ACN after a friends' repeated attempts to get me involved with this product. I came here with an open mind, read all of the comments, and I have come to the conclusion that I want NO part of ACN or this product.
same here Mark C.... looks like just another MLM scam.
skype, aol, google, etc are free thru my current internet connection.
Don Trump is not someone I look to for business advice!
People, get real....The Trumpster is getting paid BIG BUCKS to endorse this product and you all know it!!! He would do anything for a $$$$ no matter what the product. In other words, Donald Trump has a price tag and he can be bought. In reality, you all know that you're being hosed but defend yourself and the position you've taken out of response to your own ego.
No ACN for me!
The Skype videophone from ASUS only has 0.3 megapixels.
The ACN videophone has 1.3 megapixels.
That's only one excellent reason why.
1.3 megapixels... So what! Lots of webcams have that for $79 with no commitment to any "service provider" with hidden charges like ACN. For $99 you can get a webcam with 2 megapixels and use SKYPE, Yahoo, etc. And the person at the other end can have a DIFFERENT brand of webcam and still see me!
I think the future of this technology rests on the shoulders of mobile devices. I also think that the future is already here. AT&T's Video Share was an ATTEMPT to accomplish this. However, before AT&T got involved iVisit created a software that runs on PCs, Macs, and mobile phones and allows multiple attendees. I am curious to know what your thoughts are about their products!
I have the ACN IRIS 300....I have had ACN for a long time. This new phone is horrible I would go as far as to say it sucks. I am on my fourth unit and it is horrible as well...I am in a all fiber 1gb cable network where my download speeds average 700-1K KB/S upload speeds average around 500-700 KB/S. The unit is not well built. The service is horrible. I can't even call all numbers within the U.S.A. that you can from other phones!
Don't WASTE YOUR MONEY!!!
I can't wait until my contract is up so I can terminate service and stop wasting money!
The best way to go is 5linx. Phone $99 (reconditioned) regularly $199, service $29.99 monthly. www.5linx.net/onthego
I enjoyed this blog and thanks for all the details, I am from Australia and can't wait for ACN to launch the video phones in Australia in 2009, it should be a huge success.
my web is www.oneglobalphoneservices.com
Cheers to all,
Alin
To correct some errors on this site: The ACN plan does NOT bar anyone above you from getting their bonuses if you don't sign up 2 or 3 people in 30 days.
I've been looking for info on ACN. I joined just a month ago. I see both pros and cons with my own eyes (as I do with most everything!) but what I also see when looking around for info on the internet is a lot of incorrect info. My thoughts are that information about anything on the internet must be explored further for truthfulness. People posting negatives can certainly be justified in their complaints however I often seem to see these people stating totally wrong information. Perhaps they just never understood it properly themselves but the ACN plan does NOT bar anyone above you from getting their bonuses if you don't sign up 2 or 3 people in 30 days, they just don't get any bonuses for additional reps under YOU because... YOU haven't signed any one up! For every 30 day period, you would get bonuses based on the number of reps you sign up and those below them sign up. A rep can ONLY get these bonuses if they also have 5 service points (not difficult, and these points are what the company also calls "customers". For example, if I switch my TV to either Direct TV or Dish Network through the ACN website, I get 2 service points or 2 customers. And guess what? The promo offers for these TV services are at better discounts than offered anywhere that I can find. Same with all the cell phone carriers, I get 2 points and while the rates are the same, the discounts on phones can be huge (and there are free phones, too, Blackberries I've seen as low as $129 ($599 at Best Buy) AND I start earning a percentage of my bill back. So why not sign up for these services through ACN?) Anyway, every 30 days is a new cycle for Bonus points for recruitment. You only have to get your 5 points ONCE, and these points can also be from signing up anyone for any of these services who does not wish to be a rep, including the video phone, if wanted (additional services/customers for points include: ADT Home Security, Local phone, Long Distance phone, DSL and/or Dial Up Internet, Personal Website and more is in the works).
Well, I just wanted to say there is a LOT of incorrect information and people looking for the negative. I understand why this is, to some people, $500 is a big investment. For going into business, it is not. I've started and ran 2 businesses (not MLM), $500 didn't even pay a week's rent... but $500 is still a cost that for many, is quite large. Unfortunately, I do not have the $1 million or so it takes to open a McDonald's franchise at this time.... not that I want to work in a greasy fast food environment.... and what's the return on that million?.... I figure you might net it back in 2-5 years depending.... if you're hands on, the location, etc..
Well.... signing off. I hope everyone will explore negative comments on ANYTHING on the internet a little more in depth before drawing final conclusions. That said, have a great day!
And if anyone has any questions regarding ACN, I may not know the answer but I guarantee I'll do my best to find the answer for you. Be it a negative or a positive response, it will be truthful so you can make your decision accordingly. No company is perfect.... after all, they're simply organizations made up of us people.... and we ALL know how us people can be! LOL
You can send your questions to:
ardentadventure3000-cl@yahoo.com
Please allow me up to 48 hours to respond, even if it's to just tell you I'm working on it. Take care and best of luck!
Oh, one more incorrect piece of info I see advertised here.... the video phone through ACN is NOT FREE! Did it used to be? Anyway, this newest version, IRIS 3000, is not free. It's an excellent phone but there is a charge for it. The phone costs $99 plus there are fees for incidentals including shipping, etc. It will end up costing you $199 for one phone plus $29.99 a month for digital phone service. A 2nd phone costs a little more, about $30 more, I think. And of course, you might want more than one phone if you want friends and family to have one.
On the plus side, ACN to ACN calls are free anywhere in the world so for those who travel a lot or a just living far away from loved ones, this is an excellent way to stay more fully connected.
You can call any other phone in the world with this but if it's not an ACN video, you won't get the picture, just the voice which will be high digital clarity.
I agree with Tom Keating that it would be great if the different companies would make their phones interoperate. I'm sure that at some point, they will and so we'll be trading in our old phones for new ones.... just like we do with our cell phones, computers, TV's, etc....
And again, if anyone has any questions regarding ACN, I may not know the answer but I guarantee I'll do my best to find the answer for you. Be it a negative or a positive response, it will be truthful so you can make your decision accordingly.
You can send your questions to:
ardentadventure3000-cl@yahoo.com
Have a great day!
I've been an ACN Rep and customer for about 10 months now and I am working towards a Team Coordinator Position. My mom who is 67 and numerous other family members and friends have become reps in ACN and joined our Team. What is really incredible is that we're all customers as well and a few of our families and friends that are not in the business have become customers. In 10 months I have had 3 complaints about the services. These services were resolved quickly by speaking to the right ACN Customer Service Reps. I personally Love the ACN Video technology. It is just incredible that I am able to see my mom every day by video phone and that she gets to see her 2 new grandchildren. Guys if you have the settings done properly so that it matches the phone that you're calling, the clarity is untouchable by any other that I have seen or used. I'm not here to bash any company or persons, I'm just here to say that ACN is a Business (The number one direct seller of Telecommunications in the World)and you should be told that you are buying into a business when it is presented to you. ACN is a muti-million dollar business, not a $499 business and most people treat it like a $499 business and that why they fail. My wife and I own multiple businesses (the businesses actually own us), my wife is a doctor and we see something special in what ACN is offering our families. One last thing, when we started with ACN, we were paying between $150 to $170 a month just for phone services at one of our businesses. We only had local and long distance. We dropped our land line to the most basic plan that they had $39 (we already had internet) we got the Iris 3000 video phone when it was FREE (now it's $99) @ $33 monthly and we save around $80 to $90 EVERY SINGLE MONTH. We already made back what we put into the business in savings alone, plus bonuses when we aquired new reps (we work with the ACN system so our reps get qualified quickly)and we're building a true residual income on all of the billings in the background.
ACN is Truely an AWESOME company and it's definately NOT for everyone!!!!!!
Have a Great and productive day!!!!!
I wanted to comment about the ACN business opportunity. I joined ACN in 1995 and worked their business tirelessly for over 3 years. I developed an organization of over 3,000 reps and 20,000 customers, became one of their most respected trainers and speakers and even moved to Toronto Canada for four months to capitalize on the opportunity of launching a new country. With all my work to that point my monthly check had barely reached $2000.00. I even sold my medical practice in the process convinced that I would inevitably hit their top position. It eventually became clear that with the incredibly high attrition rate of both customers and reps, and my growing knowledge of the true earnings many of ACN's most successful reps - that reaching my goals would be highly unlikely. Their compensation plan is incredibly difficult. I learned of some pretty shady deals that occurred with some of their early success stories and luck played a huge role in the success of most of their top reps. Looking at the success stories page as it stands today only confirms that my decision to leave ACN was the right one. My upline RVP - Sam Karas - who was earning over 25,000 a month left not long after me filing suit against the company for manipulating his downline. More interesting is the fact that of ALL the top earners and RVP's who appeared EVERYWHERE back in 1997 only ONE remains. ONE!!!! Debbie Davis. Debbie Davis was one of the first 5 reps who joined the company at its founding and who's initial downline was put in place by the company founders.
I am not one to kill anyone's dreams, but when you consider the time you must invest to become even modestly successful, you should question why all of ACN's top reps from just several years ago have dissapeared? Why did they leave? I can tell you its because they could not maintain their success, and found that far too few who joined ever reached the top because the climb was just too difficult. They have all left the company and moved on.
ACN survives because of sheer numbers and momentum, not because of the number of reps who have reached their dreams. Its true that in ACN you wont be alone. You will be surrounded by lots of excited, driven, hard working people who for a year or two will remain convinced success is achievable. It is .....much like the lottery...for a lucky few.
I loved this company and had a great time .....for a time. I knew the founders personally and think the best of them, just not their opportunity.
Good luck.
This message is for CK. When you write "I've been looking for info on ACN. I joined just a month ago. I see both pros and cons with my own eyes (as I do with most everything!) but what I also see when looking around for info on the internet is a lot of incorrect info. "
It is notable that you look around for information on ACN and you are a REP. I too am a rep, but I look for stuff to help me on the internet...usually always techy stuff. Items that can help my team because I have a newsletter and often send them out "how-to" items. But I have found a lot of ACN bashing. . It is interesting that so many people bash an organization that gives people hope in this economic time. Whether the individual joining our group chooses to develop his or her business is truly up to them. My husband and I work with each person and we have a fabulous team of mentors. We are in Jennifer and Darn Dawd's Team and live in the very town they live. We are trained with them daily. Or team is awesome. This business is Awesome. Being in 20 countries it has the potential to help millions of people by simply redirecting revenue from the "Big Guys" and putting money back into the societies of our business partners families. What is so wrong with giving up to 10% of cellphone bills, phone bills, Internet and everyday utilities of a trillion dollar industry in the hands of common folks? Common families? I am so very proud to be a part of this company and proud to be a part of our team which is growing to the point of now helping over 60 families in California, Oregon, Colorado, Nevada and more! ACN helps people and we do it seeing them one person at a time!
more questions you can email me: carrillon@thecarrilloempire.com
Dr. Paul -- I was quite interested in your post as I have a son who has been involved in ACN since December 08. He, too, is a gifted young business man( he already owns a successful granite business) and sees ACN as his ticket to wealth. It's amazing how many customers and reps he's acquired in this short amount of time. I worry, however, that this is ultimately an unattainable dream and I have been researching ACN since he joined. I am especially curious about your comment on learning what the top ACN reps "really made". Are there shills within ACN that misrepresent their earnings purposefully? What are the real earnings that you discovered? Also, about the shady deals--what are you referring to here? Can you, an insider, tell me what kind of deceptive practices are used? My son is a sincere, well-meaning husband and father with a desire to give back to society and help hurting people. But is he being duped? I hate the thought of that but i want to know the truth and it can only come from someone like you who has been deeply involved and then left. Thanks for your help. I look forward to your response. Mary
I work with Geoff & Debbie Davis, Larry Raskin, Mack Hall every Saturday. I am in Corey Anderson's downline and have met many who have been in the game for than 12 years. I can tell you this, some like Larry Raskin had stepped out because of issues but have returned because of the opportunity that exist today. For those who have questions about the past, present and the future rest assure the opportunity can only improve and get better. There is a lot of money to be made, but it doesn't come from sitting on your hands. It takes hard work to establish it like anything business you can start. You can't put ACN in a box because we are are independent reps and some just never catch on. Those who don't make money are those who won't learn the system and apply it to it works. It takes a lot of hard work and many days I don't feel like doing anything when I get home from my day job, but I press on. My business is doing very well considering I have only done it for a year (just renewed May 22). Everyone don't have the type of leaders that I have here in Detroit, many are on their own which require them to be very self motivated. See you can't tell me anything different because of our size, we see progress every week. Even seeing the progress for others, I get discouraged. But for those without a large presence, where progress is slower, it is no wonder they get discouraged more. But the truth is it works if you work it right. I help and encourage people all over the world that I don't make a dime from just because they need it. The only way you fail is to quit. Those of the original 5 (which grew to 20) that got this started got rich off of Long Distance only. You can't compare what they have to what we have at all. We have much more services and thus more opportunity. Look at ACN as going back to school, because most of us have had zero network marketing experience. Dedicate the same amount of time you would to after work schooling and you will see the results. Handle it like a hobby that might make money and you will get frustrated and quit. Put at least 10 hours a week into ti and you will see the progress. This is not for everyone, some people will never doing anything that requires a real sweat and where someone is not standing over them telling them what to do ( I have been in management for many years so I see it everyday; they act this way with a check coming regularly); imagine if they had to work and have delayed results or compensation? Think without fear and see this for what it is. If you take on anything and don't give it the respect it deserves you will not get what yo can from it. For those who are complaining about ACN, I'd like to hear about the things in your life that you have had success with. Or at least what else you have failed at, I bet it won't just be ACN. The point? Tell the whole story so people can make a decision with all the facts. To be continued...
I have an ACN digital video phone and while it was cool at first, we realized too late that our connection speed was insufficient. We tried everything they told us, replacing modems, phones and trying a router. It just sucked all around - we experienced dropped calls, delays, static, and echoes. I called tech support and customer support 11 times, we really really wanted it to work out (we aren't quitters). Finally we went back to our landline and ACN charged us an early termination fee of over $200. We tried to get them to waive it, after all it was poor service. They heartlessly said no. Fortunately for us, our credit card company is going to side with us and do a chargeback.
The manual for this phone says you need a 512K internet speed to work. This is misleading. You should have at least a 3GB connection.
Hi Dr. Paul..it is sad to hear that you left the company 14 years ago. I would have liked to have roughed it out back then...I know it would have been tough, but the rewards would be great. ACN is 17 years old, so you were certainly in the prime of the company with a lot of things changing since then. I have heard stories of passing out video tapes with cartoons ( I believe Woody Wood Pecker) at the very beginning of the tape the company was so new and had so little money. But, they had a vision to be big ---and that they are. I am not condoning any worng doing, by any means. However, I have worked for the same community college for 13 years and have seen so many changes, but our mission has always been very big, to provide the community a quality education at an affordable price. People are only human and sometimes we do a lot of crazy things tring to reach our mission. This year Arnold is trying to cut our budget by as much as 53%. Try reaching your mission with that hanging over your head.
In the beginning with ACN you had 4 guys with a mighty big vision and all you had to market was local and long distance. Amazing where things have come. The compensation plan has changed, too. It is amazing you could make $2000 a month back then. You would be a multi millionare now. You can email me off line if you like...I really don't like to air so much personal stuff...Nancee at carrillon@thecarrilloempire.com
Hello everyone! I am an independent representative of 5 Linx. Like ACN, we offer video Phone, VoIP, cell phone plans through major carriers, home security, high speed internet, etc. This is an awesome business opportunity for several reasons: We are a business that helps one another succeed, we make sure you're trained through our 5 Linx university and other training modules, we have incredible bonuses which there is no competition of out there. I am truly blessed to have come across this opportunity. This is a business opportunity not a pyramid scheme! But to be honest, working a job is a pyramid which most people are at the bottom not making much income and there is one head business owner making the most money off the hard work of the people at the bottom. Now that is a true pyramid! That is a job! But if we have to be considered a pyramid, then that can be good because we would be an upside down pyramid which starts with one person bringing others to the top. We can be at the top together! There are other incredible business opportunities out there, but from my experience, 5 Linx is the best for me. Feel free to check it out for yourself at www.5linx.com or my personal site www.5linx.net/jmarshall. Thanks!
Carl, I am new to ACN and am on the road right now. I am at a hotel which is totally wireless. I have my laptop with which I am connected to the Internet. I ran across your blogs searching for a way to connect the Iris 3000 to the internet through my laptop. I have a Trendnet USB 2.0 to 10/100Mbps Fast Ethernet Adapter, which I thought would allow me to connect, but no go. I wanted to talk with someone who actually uses their phone with their laptop. I have not found anyone in my upline with the knowledge it takes to do this. Can you help?
To Bill Goodwin: Unfortunatley, the Iris 3000 can't use a wireless connection. It must be connected directly to the modem or reuter. In spite of this, have a great trip!
Bill,
ACN realizes that people will always push technology beyond what it is intended for and you can't stop this behavior, so they do address the issue on their site at https://www.myacn.com/digital/support_faq_basics.html#8
Can I use the IRIS 3000 with a laptop computer and Aircard?
The IRIS 3000 will work in some cases with a laptop computer and Aircard or Wi-Fi, but this is not the recommended method. For the best quality, we recommend you connect the IRIS 3000 behind a router that is connected to a wired Internet Service. In addition, ACN cannot answer technical calls related to the use of Aircards or Wi-Fi to operate the IRIS 3000 Video Phone. Click here for the steps for using an Aircard or Wi-Fi: https://www.myacn.com/documents/InternetSharing.pdf
I have seen this work with some laptops and other laptops it simply will not work at all. Give it a try. I even had a business partner that sold a video phone to a customer (her friend) based on using it with a laptop and aircard or via wireless. That did not work out good at all and is not supported by ACN at all. I am mentioning this because when people see you using it this way they want to use it the same and you should always explain that you have it that way for demos only and it should not be used that way for normal use. Good luck.
If you want a wireless video phone, go to Skype. Better yet, GMail, as you don't even need a phone and it is completely free anywhere in the world as long as you're both on a computer in the FREE Gmail email system.
The Iris 3000 is dated technology that you pay $35 a month for so that you can, maybe, someday, get a percent or so of somebody's phone bill in your downline. That is why you buy the ACN services, keep that in mind. That's the benefit of paying too much for everything with them, so you can maybe make a percentage. Hopefully, you'll be one of the lucky ones!
This is by far the worst VOIP service I have ever used. I have had good luck with VOIP service in the past including Packet8, Vonage, & even Skype but this service sucks. I have had the phone for 5 months and end up unplugging it and plugging it in almost every day just to call out and forget receiving a call unless I just reset it. I have the VOIP phone mostly to call out of the country but half the time it doesn't work customer service is about as helpful with this as they are my reset issue and they just tell me it's a problem on the other end so I end up calling using skype and guess what it goes through fine even though "the problem is on the other end" and forget shutting the phone off unless you want to pay $200 to get rid of this pathetic excuse for a phone before you have suffered with it for 2 years.
Does anyone know if the ACN IRIS 3000 can work with satelite broadband?
Stu,
The ACN IRIS 3000 MUST be physically plugged into a hard wired system. Satelite Broadband is wireless so the ACN phone won't work with it.
Mike,
Like any early adopter of technology knows, you will will bleed a little as you develop a new category. Video phone will only get better with time and faster Internet connections. The software is what makes the different. ACN just sent out an update to your IRIS 3000 that have drastically improved the syncing of voice & lips plus other improvements. You should see a much better performance with your phone. You may be aware that ACN has invested seriously into World Gate ( http://www.ojophone.com/corporate ) and the team created with this relationship will continue to improve the video phone technology.