A TMC team member recently received a complaint from someone claiming we dialed his number which is on the national Do-Not-Call (DNC) List. TMC has very strict guidelines regarding following DNC laws. Heck, our Customer Interaction Solutions Magazine has covered DNC laws and regulations more than any other magazine. So how ironic would it be if TMC was indeed at fault for violating the DNC laws?
I wasn't worried. I knew we weren't in violation since I was the one that helped implement our DNC policies and procedures. Heck, we even pay the FCC's "extortion" fee to rent the DNC list.
Anyway, when the TMC employee asked with whom he spoke with at TMC, he was very vague and replied, "I don't know who called me from your organization, but they called about something to do with 'WiFi'. I don't know what exactly it was about since I was sleepy at 9:30am."
He did give his number, but when asked for more information about the call he basically got irate and said, "I don't know who it was, but you're on my CallerID and I am reporting you for calling me and each time you call me I will have you fined the $10,000 fine imposed by the FCC's DNC law."
Ok, so now he's making threats with little to no information to go on. That's nice. I checked our CRM database and I saw no number listed that might be called by our sales team. Next, I had TMC's MIS guru (Benzy Fernando) check out the outbound call accounting logs and there was no such phone number listed as being dialed - ever. If it's not in our call accounting system, we didn't dial it. Therefore it was impossible for TMC's main number to show up in his CallerID display.
Or is it?
"Caller ID spoofing" has emerged over the past six months as a useful tool for identity thieves and other scam artists, according to fraud experts. Caller ID spoofing enables them to pose as banks or other trusted authorities and drain accounts. Caller ID spoofing is not prohibited by law, but that if this type of Caller-ID spoofing fraud increases then the FCC may be forced to tighten the rules.
From a Yahoo/Reuters Article where a guy designed his own "caller-ID spoofing device":
But it's not the Bush administration on the line -- it's security instructor Ralph Echemendia, calling from a mobile phone on a remote Georgia highway.
"You can see how this sort of thing could be used in a very malicious way," said
Echemendia, a security instructor at the Intense School, a technology training
company.
In fact, using VoIP phone services makes it very easy for scam artists to make it appear that they are calling from another phone number. Great, in addition to DNC, VoIP is another major item that TMC covers! Next someone will be calling us to sue us for covering Caller-ID spoofing technology!
My theory is that it was a telemarketer using VoIP to solicit this guy and he thought it would be funny if he targetted the #1 publication covering VoIP (Internet Telephony Magazine) and the #1 publication covering DNC laws (Customer Interaction Solutions Magazine) as the "primary target" of his "Caller-ID spoofing" by using our main phone number. Yeah, really funny guy...Ha ha! Ok, maybe that's just conspiracy talk, but that's my story and I'm sticking to it. Besides, my theory is no worse than that "evolution theory" is it?
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Here's a site that lets you place spoof caller ID calls to any number in the USA... for free for now, because it comes with $10 of credit!
http://myvoipweb.com
All you need is a web browser
do you no a web site who dos this for free
Please tell me a company that provides these services in Romania.I'm using Vodafone RO. Please mail me at : loverboy.hack@gmail.com . Thanks in advance !
I need some devices to spoofing callerid because i work in voip category and i need to preventig my phone lines from customers and my twelco.
please help me .
you can answer me on my email too: kalaghjar@gmail.com
Use www.spooftel.com you can spoof anywhere in north america with $5 min, this is just too cool!
I also need to prevent my phone lines from seeing like Sin and any solutions for it?
US Legislation is underway -
RE: Truth in Caller ID Act of 2006
USA Today article (Posted 7/6/2006) -
CallerID Scam
Anyone with basic computer skills can spoof caller ID using Linux and Asterisk. How will the Truth in Caller ID Act of 2006 prevent someone from spoofing their ID using a VOIP system if the are out of the USA?
http://www.gadgettrail.com/2005/01/06/do-it-yourself-caller-id-spoofing/
I love it, the author whines about paying for the DNC list ... what SHOULD be in place is a law based upon LOGIC ... one that requires OPTING-IN rather than having to OPT-OUT. That list should cost more than about a $buck.98 to gather both numbers on it.
>>I love it, the author whines about paying for the DNC list ... what SHOULD be in place is a law based upon LOGIC
In principle, I agree with you. TMC only rents the DNC list for liability reasons. We don't blindly just call anyone. We specifically target our customers. However, if one of our customers is in the DNC list, we need to be cognizant of that fact.
Some of our advertisers actually added themselves to the DNC list, but since they are customers of TMC, they actually DO want us to contact them.
We potentially may rent targetted phone number lists from third-parties to try and build our magazines circulation numbers, but these lists are business phone numbers not residential phone numbers. For instance, we may rent a list from Cisco, since they have VoIP customers.
Nevertheless, since the 3rd party could accidentally include a residential listing that is on the DNC list, to reduce our liability ($10,000 per DNC violation?), we pay the exorbitant DNC listing fee.
I found another caller id spoofing service - this one also offer live police scanners and real time voice changer. very scary!
http://www.thezerogroup.com
Theres a new site dedicated to Caller ID spoofing information and it's history. This article should probably be on the articles list if its not already.
http://www.calleridspoofing.info
hey buddies i need hardware device to use for caller id spoofing .We are operating hardware based VoIP through mobile sims so need a device that can spoof the calling number so mail me at nilbasnet3@hotmail.com to give me anyhing helpful.
Hopefully, GrandCentral will someday allow outbound calls (initiated from one's mobile phone) to display one's GrandCentral phone number and not the mobile phone number (after calling into the GrandCentral system, of course).
I just had someone call me saying she is returning my call, my home number appeared on her caller ID - I made no such call. Someone spoofed my residential number to call someone I don't know, this is scary stuff.
>>I love it, the author whines about paying for the DNC list ... what SHOULD be in place is a law based upon LOGIC
Thanks
I need some devices to spoofing callerid because i work in voip category and i need to preventig my phone lines from customers and my twelco.
I just had someone call me saying she is returning my call, my home number appeared on her caller ID - I made no such call. Someone spoofed my residential number to call someone I don't know, this is scary stuff.....
thankss...I just had someone call me saying she is returning my call, my home number appeared on her caller ID - I made no such call. Someone spoofed my residential number to call someone I don't know, this is scary stuff...
Caller-ID spoofing" by using our main phone number
is it real
i want to test it
thankss...I just had someone call me saying she is returning my call, my home number appeared on her caller ID - I made no such call. Someone spoofed my residential number to call someone I don't know, this is scary stuff...
thankss...I just had someone call me saying she is returning my call, my home number appeared on her caller ID - I made no such call. Someone spoofed my residential number to call someone I don't know, this is scary stuff...
Thanks for this really useful article.Great cheat sheet, I appreciate it very much.
>>I love it, the author whines about paying for the DNC list ... what SHOULD be in place is a law based upon LOGIC
Thank you nice..
spoofing service - this one also offer live police scanners and real time voice changer. very scary Veryy Good Site ThanksYou
I made no such call. Someone spoofed my residential number to call someone I don't know, this is scary stuff...
I need some devices to spoofing callerid because i work in voip category and i need to preventig my phone lines from customers and my twelco.