FierceVoIP has released a list of their Top 15 VoIP Companies of 2006, which FierceVoIP Editor Dan Rosenbaum calls the Fierce 15.Dan writes: "I have a particular belief that the companies that will succeed most brilliantly are the ones that succeed in building an ecosystem around themselves, and that brilliant applications are at the forefront of today's VoIP industry…Some of these companies you've heard of. Some, I bet, you haven't. But you should. These are the best of breed for 2006."
It's an interesting list, which includes Empirix, SunRocket, Jajah, Iotum, Digium, GrandCentral, and several other notable players in the VoIP space. Some in the list I agree with, some I don't. It's a pretty short list, so I'm sure narrowing it down to just 15 was tough and as a result some good VoIP players will inevitably be left out in the cold.
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We are fraud investigators by trade and profession and regular guys by night, (well most of the nights) and it should be noted that we too have been affected by the SunRocket demise. Unfortunately VOIP.com seems no better than SunRocket and it's hard to believe they are going to be able to handle the influx of new customers.
I've just been on the phone, (on hold) for over an hour and a half only to be disconnected twice by their reps after receiving a "account cancellation notice". Keep in mind they have the full year fee of $199, have not sent out the equipment and have never initiated service.Sounds like fraud to me!!
Next call will be to the FCC to get their comments on the whole thing.
I wouldn't suggest any business dealing with VOIP.com
Voip.com will give you nothing but nightmare. It took money from my credit card multiple times the same month. Very bad voice quality. They charge one minute for overseas calls even if the call doesn't go through. They told me I have pay to since I dialed the number, it does not have to go through. Their customer service is almost non-existing and very rude. Call quality is very bad. Lately I'm getting calls from strangers saying that I made the calls. VOIP rep told me that they can't do anything about it. I am going to report the matter to BBB. Stay away from them.