Tom Keating : VoIP & Gadgets Blog
Tom Keating
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ShoreTel 6.1 new IP-PBX features

May 15, 2006

ShoreTel announced version 6.1 of their IP-PBX which delivers feature-rich IP key system functionality to branch offices and small businesses. Many competing IP-PBXs, Cisco included have neglected or have limited "key system" functionality in their IP-PBX line, which is why ShoreTel does well in the retail and service industries. Also very unique to the ShoreTel product is that it's a single product that targets small businesses all the way up to large businesses with 10,000 employees. Competing solutions have separate products often with separate development divisions and code that is not easily integrated and a migration path that requires a forklift upgrade.

Worldwide IP PBX Revenue Up 23%, TDM Systems Down 15% in 2005

February 27, 2006

Just wanted to share some recent IP-PBX vs. traditional TDM PBX market share numbers from Infonetics that came out today. Infonetics tracked Cisco and determined they were the market leader with 42% unit market share in 2005. I wonder if Infonetics also tracks Asterisk?

Strong Hybrid and IP PBX Sales Drive PBX Market Up 12%

September 1, 2005

Interesting PBX/IP-PBX report to share... The bolded part is pretty amazing to me.

Worldwide PBX/KTS revenue grew 12% to $1.6 billion between the first and second quarters of 2005, and is forecast to total close to $7 billion in 2005, according to Infonetics Research's new Enterprise Telephony report.

TDM equipment revenue is expected to plummet, from $2.8 billion in 2003 to $759 million in 2008, but the overall market is growing due to strong IP PBX sales, which jumped 17% to $1.2 billion in 2Q05. Worldwide hybrid PBX revenue will nearly triple and pure IP PBX more than quadruple between 2003 and 2008.

"This was a very solid quarter for the PBX market," said Matthias Machowinski, directing analyst at Infonetics Research. "All vendors had a positive quarter, and most of them grew in the solid double-digits.

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