SunRocket Saviors

July 20, 2007
A college friend of mine, Robert Traphan, was caught up in the SunRocket going down fiasco, so he was asking my advice as to a good replacement for SunRocket. He just received an email from SunRocket which explains different options available to SunRocket customers and which he forwarded to me. Interestingly enough, they negotiated with two providers and are recommending Packet8 and TeleBlend but not the big boy - Vonage. I'm surprised Vonage didn't want to work directly with SunRocket in acquiring their customers.  Sure would be a heck of a lot cheaper customer acquisition than the millions they spend on TV advertising.

What is very interesting is that Teleblend is offering a seamless migration to their service. You can use your existing SunRocket hardware, keep your phone number, and have all the features you did with SunRocket. They are offering the same basic SunRocket deal for $12.95/month for the remaining of your SunRocket time. The email states, "Teleblends has been working behind the scenes already to restore and continue service for all Sun Rocket customers The service works in the same way as SunRocket.s and offers an identical feature set with our Unlimited Transfer Plan." So the big advantage of TeleBlend is $12.95/month, no hassle porting the #, and no hassle setting up a new VoIP device with someone else.

And now, let me put on my conspiracy cap. First, I never heard of TeleBlend. In fact, their whois record says it was created on 18-Jul-2007 - just 2 days ago.  Here's the whois record: 
Registrant:
UnCommUn
5 Bragdon Lane
Kennebunk, Maine 04043
US

Domain name: TELEBLEND.NET
Administrative Contact:
CEO, CEO info@teleblend.net
5 Bragdon Lane
Kennebunk, Maine 04043
US
8772524548
Technical Contact:
Null, Dev hostmaster@prexar.com
40 Summer Street
Bangor, Maine 04401
US
207-974-4300 Fax: 207-974-4378

Registration Service Provider:
Prexar, LLC., hostmaster@prexar.com
1-800-288-5072
207-848-3429 (fax)
http://www.prexar.com
Any account modifications (name changes, DNS changes, renewals, etc.)
should be done through Prexar, LLC.

Registrar of Record: TUCOWS, INC.
Record last updated on 19-Jul-2007.
Record expires on 18-Jul-2008.
Record created on 18-Jul-2007.
I wonder if the people running TeleBlend are simply former Sunrocket employees. Maybe they simply switched over to the new company to avoid all their creditors? Think of it. Start a VoIP company, spend millions, get 200,000 customers. Incur lots of debt, claim bankruptcy, then start a new company and try and bring over many of the 200,000 customers as you can. I'm not saying that's what happened. I'd have to look at Teleblend's history and board of directors. but interesting that they are new and they seem to have an "in" with SunRocket in using SunRocket's equipment. When I go to their FAQ page, look at their uber-vague description for "Who are you?"
Who are you?
We are Teleblend, your broadband telephone company. We are offering you new service to ensure that you have uninterrupted phone service. The transition to Teleblend will be totally seamless and your service will continue as it always. All you have to do is go to our web site at http://www.myteleblend.net and sign up.

Uhhh, that doesn't tell me anything about who you are and you want me to trust my phone service with you?

Assuming most SunRocket VoIP hardware's firmware is "locked", which I believe it is, TeleBlend would either need to take over SunRocket's SIP servers or they would need the username and passwords to update the firmware on the various SunRocket devices. If SunRocket has the ability to have others modify the SIP settings in the firmware, why not offer this to big VoIP players like Vonage? Seems mighty suspicious to me.

In any event, here's the SunRocket email if curious and in the meantime I'll see if I can get TeleBlend on the horn.

-------- Original Message --------
 Subject: Important Message from SunRocket
 Date: Thu, 19 Jul 2007 14:08:43 -0400 (EDT)
 From: sunrocket@sunrocket.com
 To: SunRock@nospam.com

Dear Customers,

After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service

In order to assist you, we have entered into negotiations with a number of service providers. As a result of those negotiations, we have entered into agreements with 8x8, Inc., provider of the Packet8 service, and Unified Communications Corp., provider of Teleband service to offer you the best options and we are proud to recommend the following alternatives to you. Please make your decision to move to a new service provides immediately as future service is uncertain.


8x8/Packet8
The Packet8 Internet phone service incorporates patent protected technology from 8x8. Inc., a publicly traded company in business for more than 20 years. The service works in the same way as SunRocket.s and offers a virtually identical feature set.

. No Startup Costs
. FREE activation
. FREE equipment
. FREE shipping
. FREE first month of service
. Quickly port your number at no charge

A Savings of over $100!

Copy and paste the following link into your Internet browser: http://getpacket8.packet8.net/sunrocket/ or call 1-800-868-0068 and mention special offer code SUNROCKET

Unified Communications Corp./TeleBlend
The TeleBlend Internet phone service incorporates patent-protected technology from Unified Communications Corp., a privately held company in business to provide outstanding customer service and telephony products. Teleblends has been working behind the scenes already to restore and continue service for all Sun Rocket customers The service works in the same way as SunRocket.s and offers an identical feature set with our Unlimited Transfer Plan.
. No Startup Costs
. FREE activation
. USE your existing hardware
. FREE and Quick transfer of your current number
. No Need to port your number to another provider
. UNLIMITED calling to the US, Canada, and Puerto Rico

Copy and paste the following link into your Internet browser: http://www.myteleblend.net

It has been our pleasure to service you at SunRocket!

Update: 1:09pm
Check out these screenshots takes from Sunrocket's and Teleblend's websites. Notice the phone numbers are only different by the last digit? 877-252-4548 vs 877-252-4549
TeleBlend Support Number 

Sunrocket Support number

Here's the links to verify for yourself:
https://www.teleblend.com/Support.aspx
http://www.sunrocket.com/contact/

Even though the Wall Street Journal is reporting that Unified Communications Ltd is now running SunRocket's operations, this still seems a little fishy to me. A little research into Unified Communications Ltd. I came across their website. Their About Us page does mention VoIP, however their News section doesn't mention SunRocket and their last news release was in 2006. That doesn't give me a lot of confidence in a company that doesn't regularly update their website.

They also appear to be traded on the Singapore stock exchange and is currently trading at $0.14 making them a "penny stock". So let me summarize here. They aren't based in the U.S., they are a penny stock, and they haven't updated their website since 2006. Yeah, I'll trust switching to Teleblend all right.

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Comments to SunRocket Saviors


  1. Someone :
    July 20, 2007 11:31 AM

    Teleblend is owned and operated by "Unified communications" and was created specifically for transitioning SR customers over.

    You can read more about it here http://blog.iliumsoft.com/?p=214

    A little homework may have revealed the information you were seeking. :-)


  1. Phil :
    July 20, 2007 12:20 PM

    Frankly, being recommended by Sunrocket is the kiss of death as far as I'm concerned. As a Sunrocket orphan I would rather ask the guy on the street who to get new service from rather than accept recommendations from a company that:

    1.) didn't have the courtesy to warn it's customers about what was going to happen to them (that is, lose service abruptly)

    or

    2.) communicate with them to tell them what was happening and what they could do about it after they abruptly pulled the plug.

    The Sunrocket email is an insult to all of us former customers and should be ignored. At least, that's what I'm doing.


  1. Jack Keating :
    July 20, 2007 12:49 PM

    Dear Sirs,
    Thanks for the update on the SunRocket fiasco; particularly your comments on TeleBlend. I only signed up with SunRocket six weeks ago and am now down to the tune of $228. I was looking at switching to Vonage but I'm worried about their lawsuits and the fact that you said they were talking in April about bankruptcy. I, and no doubt a lot of other former SunRocket customers, would be interested in your comments about Vonage's lawsuits and viability.
    Yours faithfully,
    Jack Keating


  1. Pete :
    July 20, 2007 2:27 PM

    Thanks for the info.

    First off, as mentioned before, I don't trust Sunrocket. I am not going to go thru all of this again in another year with Teleblend either. If Sunrocket would have given fair warning, all would be different, but now former customers such as myself are left picking up the pieces. I renewed in May - that's now money flushed down the toilet. Thanks Sunrocket.

    I signed up with Packet8. They are not affiliated with Sunrocket and they have been around 20 years.

    Teleblend must be involved with Sunrocket in some way. As previously stated, how can one company use another company's proprietary hardware? I am interested to see what happens with this.


  1. bigbro :
    July 20, 2007 2:48 PM

    These concerns and others are addressed in this very analytical webpage http://www.recipedelights.com/sunrocket.htm


  1. Mark Hanson :
    July 20, 2007 3:35 PM

    I'm going with packet8 too. I got a great deal with voic.com where I got my cell phones and am quite pleased. Though I'm still really pissed off at SR.

    ~Mark


  1. Erik[TypeKey Profile Page] :
    July 20, 2007 8:11 PM

    Here's a good resource on how to get your money back, port your number and which new provider to choose, plus info about Teleblend. Seems super sketchy.

    http://www.consumercompare.org/voip/sunrocketupdate.php


  1. Jay :
    July 21, 2007 5:45 AM

    I find the phone number thing interesting . To be honest I was wondering the same thing about Teleblend being run by former Sunrocket employees or even Lisa Hook (?) herself.


  1. Joshua :
    July 21, 2007 8:06 AM

    I completely agree with Phil...the last thing I would do is to follow some advice from a company who just left their subscribers in mid air.

    I asked around and checked the internet for other alternatives. I chose and just signed up with Onesuite.com SuiteAdvantage because they are not a stand alone VOIP so theres lesser chance of going down just like SunRocket and they don't offer any plans aside from pay as you go meaning you are not tied up to anything.

    @Jack Keating: I am thinking the same thing about Vonage lawsuit and that is one of the main reason I didn't sign up with them.


  1. rugs :
    July 21, 2007 10:31 AM

    Sometimes I hate living in the early stages of a new age. It's simply too disconcerting when your phone company just goes under. Or, as my company, Cingular, did, gets taken over by a larger company. I've actually spent years and years trying to avoid AT&T. I've never particularly liked their service, plus I've always felt they were too big to really care about their customers. Now suddenly I find myself in a contract that has been bought up, with no choice but to be an AT&T customer, at least for the moment. The demise of Sun Rocket is especially hard on those of us who want to support smaller, entrepreneurial businesses. The downside of supporting such business, I suppose, is that you can't ever be certain they will survive, so you have to accept the risk. Ultimately I think that's the current situation with those companies who took over Sun Rocket. Just can't be sure how things will shake out in the end.


  1. Belinda Anderson :
    July 21, 2007 1:03 PM

    I just myself signed up with the "former" SunRocket...and when I called to get information from Teleblend...they tell me that I cannot register for their service via phone...only via the internet...quite fishy. I ask the question if I was an existing Teleblend customer...where would I call because it appears that the only calls they seem to be taking are calls from former SunRocket customers and the young lady told me an outright untruth...in other words...lie...when she said the company "Teleblend" had been in existence for two year...and I read here that they are a brand new company. I starting being suspicious when they say you can use existing equipment...and also when I ask for a corporate phone number and was told the telemarking center did not have that information. I told the person I was speaking to...if I had to guess...Teleblend...is SunRocket...relocated...renamed...and has anyone heard what is happening to the money that the SunRocket customers like myself have shelled out for the year service...$244.06...which I cannot reach a live individual to discuss?


  1. CarlGlas :
    July 21, 2007 4:03 PM

    TeleBlend is United Systems Access Telecom, Inc. ("USA") is an established communications service provider dedicated to developing and operating business units that deliver low-cost voice and data services to under or inadequately served consumer markets throughout the United States.

    USA portfolio brands utilize its proprietary technological infrastructure, "hands-on" management expertise and ironclad operating agreements to offer local, regional and long distance telephone services in 10 eastern states from Maine to Maryland.

    USA also focuses on the acquisition of young or ailing companies that show promising growth potential and has earned an impressive reputation for the successful transformation and managed growth of many troubled ompanies.


  1. Nikki6 :
    July 22, 2007 12:08 AM

    Heads Up Everybody!
    I have been with Sunrocket for over a year and Yes! I have received their Goodbye and KissOff email. Anyway, I researched both Packet8 and Teleblend. I never was able to reach anyone with TeleBlend and I say be very cautious with them. As for Packet8, I have phoned them twice at 1-800-868-0068 and they were very timely and offering a good deal to get me going. $20 to try them for 30 days and that includes VoIP Fax service. They are sending me a free Broadband Phone Adapter and their Free Freedom Fax Adapter. Read the Cancellation policy carefully, I think Packet8 is a the best option for me. But note, I highly recommend that you go Month-to-month with them until you are absolutely sure that you are ready to committ. Once you pay them your annual fee and your 30 days pass, they will NEVER refund your $199 fee for any reason. Ok, that is all that I can say and I hope that this information helps you all. I have worked for MCI, WorldCom and now Verizonbusiness for almost 15 years and believe you me - Sunrocket reminds me of how I lost my ENTIRE life's savings ($485K) with the Worldcom fiasco. Very sad day. God bless you all!


  1. Angela Lee :
    July 22, 2007 9:04 AM

    Has anyone tried calling Sherwood Partners about all of this (most especially, for me, at least, retrieving my phone number and having it ported to the VOIP of MY choice - not Sherwood's)? I have left 2 messages on Sherwood's voice mail - last week - and also sent them an email. I have thus far had no response from them, whatsoever. Outside of the mass email we prepaid SR customers were sent about the 'such a good deal' hand-picking of either TeleBlend or Packet8. I have also phoned the FCC and plan on calling them again Monday if Sherwood fails to get back to me Monday (I left Sherwood a 3rd message Saturday so-stating.) FCC told me they have started an investigation into all of this and, through a phone call to my congressman, I've got his office interested, too. They are going to phone FCC to state their intense interest in this investigation.


  1. vik :
    July 23, 2007 6:11 AM

    good topic
    I alwase use calling card of AT&T from http://www.zecard.com - it's simple calls with good quality connection..


  1. Dante :
    July 24, 2007 4:27 PM

    We now read that USATelephone (also from Kennebunk, ME with the same address) has teamed with TeleBlend.

    http://www.savewithusa.com/

    5 Bragdon Lane
    Kennebunk, ME 04043

    info@savewithusa.com


  1. 5102715590 :
    July 24, 2007 11:02 PM


    Those are my sentiments exactly. It was my gut feeling when my phone did not work on Sunday 7/15/2007 and then on and off until Friday. Well, I just do not want to find any of Sunrocket walking on my same side of the street, becuse the even cost me my business!!!!!!!!!!!!!!!!!!!!!!!!!!!!


  1. Dante :
    July 25, 2007 6:50 AM

    It is clear, my still functioning SunRocket system is actual be managed by Teleblend. It looks more and more like a name change with debt erasure.


  1. Phil :
    July 25, 2007 12:32 PM

    I have several positive notes to post amid all of the negatives with this fiasco.

    I have successfully converted my Sunrocket Linksys ATA to ViaTalk, and have dialtone from both of the lines (2nd one free). I signed up for the yearly plan (guess I'm willing to take a chance again, as I had 2-1/2 years of adequate service from Sunrocket on their annual plan before they deserted all of us).

    Also, Viatalk offered to buy out my existing contract and provide 3 free months... after I faxed them the documentation within 12 hours my account information online reflected that I am paid up through April 2009 (after paying for 12 months in advance.)

    Technically ViaTalk quality is as good or better than Sunrocket. So far I'd give a "recommend" to Viatalk. My only negative is that some of the Viatalk customer service people (and particularly the techs) are sometimes a little abrupt with customers on the phone. I suspect that's because they are pretty stressed out because there are so many of us SR refugees trying to replace our Sunrocket services with Viatalk.


  1. Tofs :
    July 25, 2007 1:09 PM

    I am not an SunRocket customer but my bestfriend was. She doesn't usually check her emails nor go to internet forums so she wouldn't know about SR closure until I told her personally and she couldn't believe it because she said its working normally until that day I told her then I showed her blogs and forums about it and she still can not believe it.

    Anyways I told her no matter what don't go to Teleblend or Packet8, avoid those companies at all cost because I don't trust them because they were recommended by SunRocket.

    Thats why I wouldn't pay $200 for any voip or phone plans because the plan is too long, those companies already got our money. I would personally go back to a regular landline and just make voip as my back up. Onesuite.com SuiteAdvantage is one example of a prepaid long distance and voip service in one account.


  1. William :
    July 26, 2007 5:34 PM

    Hi everyone. If you are looking for a cheap, easy way to keep you SunRocket telephone number....without having to sign up for new telephone service....check out Phone Number Bank:

    http://www.phonenumberbank.com

    I did it and now my SunRocket number rings my cell phone!!!


  1. CarlGlas :
    July 26, 2007 11:17 PM

    SunRocket was a good company until it apparently fell victim to poor management.

    I'm sure we were all surprised to discover they were going out of business, but that's the way it is sometimes.

    In this case, it was too little, too late.

    The reason for SunRocket not notifying their customers of their pending doom was possibly a business move to try and re-organize and stay in business.

    Had you been advised that SunRocket was having financial problems, how long would have stayed?

    Just think, if 200,000 customers all of a sudden transferred service and filed a dispute with their credit card companies, how long do you think they would have lasted.

    TeleBlend, while not as well known as SunRocket, is not a new company, but keep in mind that SunRocket was a new company a couple of years ago but over time earned the number 2 spot as far as VoIP's go.

    TeleBlend invested some money and basically stepped in and took control of SunRocket, so that their customers wouldn't be without service, a move which I appreciate.

    While I miss the free signature number and am now having to pay for service on a monthly basis, given time I am sure that you will find that TeleBlend will be just as good, and possibly a better service than SunRocket was.


  1. Sam P :
    July 27, 2007 1:36 PM

    Interesting fact after moving to TeleBlend !!

    I'm a SR customer and recently moved to Teleblend. Interestingly, once my Teleblend account is enabled, all the incoming and outgoing calls are being shown in SR website. AS of today, I can track all my calls on the SR website.

    This is cheating. SR and Teleblend are one and the same. I've taken all the screenshots and saved them.

    Does anybody else observed this?

    -Sam


  1. CarlGlas :
    July 28, 2007 5:29 PM

    From the information I have read,TeleBlend and SunRocket ARE NOT the same company.

    TeleBlend took over SunRocket so that SunRocket's customers would not be without service.

    Sure you can still access your account information and view current transactions, but that may end by August 8th when TeleBlend shuts the SunRocket site down or transfers the information to their website.

    For more information visit: http://www.myteleblend.net


  1. Helpful Henry :
    July 28, 2007 6:33 PM

    Net2Phone is honoring SunRocket's contracts. If you use SunRocket's equip., no initiation fee. Only pay $1 for E-911 and Fed. Access Tax for month for remainder of contract...then $19.95 per month.


  1. Bailey :
    July 31, 2007 12:15 PM

    TeleBlend and SunRocket are not the same people or the same company. Of course TeleBlend is going to assume control of the SunRocket website in order to redirect customers - this is what they jumped in to do. Yes, in the long run I am sure they intend on making some cash off of SunRocket's demise - that's what businesses do. It's a corporation, not a non-profit. In the meantime, I'm happy to have dialtone - even if I can't call Canada until the payers are sorted out from the non-payers. TeleBlend did not assume debt from SunRocket. They spent some cash direct to the creditors for service going forward to keep the lines up and running for a couple of weeks. The payoff will be if some of these customers decide to stick it out with TeleBlend.


  1. Dante :
    July 31, 2007 3:03 PM

    It is clear that TeleBlend has taken over SunRocket Infastructure. On July 19th I received the infamous SunRocket email. On July 20th I dialed "0" on my phone to contact SunRocket and instead receive a TeleBlend voicemail. Given that my service was still operating inbound and outbound I took the weekend to make a decision on which way to go. On the 25th I paid to go with TeleBlend. On the 26th my phone service ceased to function. Calling is of no use as I left the line open for 3 hours with no human response, just elevator musak. I initiated 6 "trouble tickets" with just auto email responses and no resolution.


  1. Angela Lee :
    July 31, 2007 6:53 PM

    Sam P. and Dante - I would really like to speak with you in more detail about your peculiar experiences regards SR/TeleBlend. You can email me direct at MuswellHillUK@aol.com


  1. CarlGlas :
    July 31, 2007 8:30 PM

    I received the following message from SunRocket on 7/28.

    "While services to customers may be discontinued at anytime, all services will be discontinued no later than August 5, 2007."

    I switched my service to TeleBlend on 7/22.

    Hopefully, since TeleBlend has already received payment which is for service until 8/22, my service will go uninterrupted when the plug is pulled on 8/5.

    If new customers get disconnected on this date, it will serve as a sign to me of what's in store.

    Still perturbed though about having to pay $5 a month for what used to be my free line.



  1. david watson :
    August 6, 2007 1:22 AM

    In my opinion, Lingo offer comparatively better services to VoIP users. They are now offering good deals for SunRocket customers, including one month free, free shipping, free activation and free equipment. They have some flexible and unlimited-minute calling plans to make hassle free calls in Western European countries. All these calling plans have numerous added features such as voicemail, call forwarding, call waiting, redial, 911, 411, and local number portability. Moreover, they have the ability to receive voicemails as attachments to email.
    Please make your decision to move to a new service provider like Lingo. Follow http://www.lingo.com/shop/promotions/sunrocket.jsp to find more about Lingo's promotions.


  1. CarlGlas :
    August 9, 2007 1:09 AM

    A little dated, but good info for those who are still wondering about TeleBlend.


    EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner’s CEO

    TeleBlend is one of two “preferred� VoIP service providers suggested by Sherwood Partners, which is handling SunRocket’s dissolution

    With more than a week since the shutoff, and former SunRocket customers still transitioning to new homes, I thought it might be interesting to check in with someone on the TeleBlend side for their perspective.

    So yesterday I submitted some questions to Bill Fogg, CEO of Competive Local Exchange carrier. USA Telephone, which, in conjunction with Unified Communications Corp., is jointly offering the TeleBlend service.

    Here is the interview:
    http://blogs.zdnet.com/ip-telephony/?p=2099


  1. Sam M :
    August 17, 2007 12:53 PM

    "Lawsuit"
    Have you guys thought of filing a lawsuit? Any lawyers here that would recommend what to do? By the way, I am still able to make out calls, but no incoming calls.

    Thanks,
    Sam


  1. CarlGlas :
    August 18, 2007 2:26 AM

    File a lawsuit?

    Who would you sue, a bankrupt corporation?

    I switched to TeleBlend before SunRocket's cut off date and have yet to experience any disruption of service.

    If the telephone was all I had to be concerned with I'd be happy.smile


  1. A SR Customer :
    August 18, 2007 2:21 PM

    File a lawsuit, report to our congressman, policeman,government office whatever, that it is wrong treated, it supposed be not affect any customer daily live and work, The PXB machine is there, they manually swiched off service for all SR customer, and changed company name to TeleBlend, they have to and be able to last the PXB machine service to the end of date for each contract. Anyone allowed to manually switch off the service, we have to punich this guy.



  1. Stephen :
    August 29, 2007 11:53 AM

    I don't know.

    I'm not going to spend any effort on SR whether filing a lawsuit or something else. I already filed a chargeback with my cc and it looks like I'm getting my money back soon.

    I'm already using Onesuite for my voip provider and I am satisfied so far with their rates and service.

    SR is already a thing of the past...it's a lesson learned for all of us.


  1. Zaldy :
    September 7, 2007 8:39 AM

    Another SR user here. I'm a bit fortunate than others because I'm on my last month of my SR plan and was about to renew it when I heard from a friend which is an SR subscriber at the time about the imminent closure of SunRocket.

    So I didn't really lose any money but it affected my business a bit. Now just like the few others here, is a happy Onesuite customer...hope to stay that way.


  1. Randy :
    September 12, 2007 11:35 AM

    Back about July 20th I switched one number to a new voip service provider, and my remaining SR number to Teleblend. From 7/20 to Sept 12th, my service with Teleblend has been perfect and when Voice Mail was restored it was all the SR information and voice. Dialing features have been perfect and the sound and call quality as good as the SR system. Why? to me it means the total SR infrastructure and equipment is being used to support the new Teleblend company and it works! Hopefully they have learned how to manage and will stay afloat.
    ONline, going to my old SR acct, I can manage all call logs, voice mail and features now under the Teleblend sys. Also
    $$$, I received a credit on my CCrd for the unused time due to non delivery of services.


  1. Josh :
    September 25, 2007 11:18 AM

    I don't know about Teleblend but all forums I went to you can see that 8 out of 10 Teleblend users are complaining of one thing or another.

    Honestly I almost signed up with Teleblend but I found out that they already have my details including sensitive information like address and credit card number without my permission.

    On that reason alone it made me go with Onesuite because Teleblend has no right having my information so I wouldn't do business with them.


  1. CarlGlas :
    September 25, 2007 5:52 PM

    Josh, I hate to be the bearer of bad news, but your personal and private information gets shared with businesses everyday.

    TeleBlend bought out SunRocket and with that, they purchased not only their equipment, but their customer base as well, and gave them the option of either signing up with them or seeking some other VoIP vendor.

    Perhaps I'm in the minority, but my transition from SunRocket to TeleBlend has been seamless.


  1. Stephen :
    September 27, 2007 5:17 AM

    Hi Carl, consider yourself lucky because the majority of people in forums like dslreports.com expressed their disappointment about Teleblend.

    Anyways Packet 8 just announced they will be the sole recommended provider for the soon to exit voip provider with 12k plus members. I just hope its not your beloved Teleblend.

    Voip lately are just like mushrooms, they come and go. That's why I'm sticking to a POTS and just use my Onesuite voip as a back up or for long distance/International calls.


  1. sharp aquos :
    December 19, 2007 9:13 PM

    Josh, I hate to be the bearer of bad news, but your personal and private information gets shared with businesses everyday.


  1. CarlGlas :
    December 22, 2007 2:37 PM

    What a clever way to get free advertisement.
    I guess Tom didn't see that coming. lol

    Author: sharp aquos
    Website: http://astore.amazon.com/sharp-aquos-20


  1. job :
    December 27, 2007 9:18 AM

    I found an old bookmark to login to sunrocket. I clicked on it and the information that popped up in firefox was that the domain is not sunrocket, it belongs to teleblend. It is the same people, they have only changed their name.


  1. Josh :
    January 21, 2008 12:27 AM

    CarlGlas: I know my information gets shared but it still wasn't right specially for a company that claiming they are not SunRocket and a totally different one. If Teleblend works for you then you are one of the few lucky ones. I'm happy now with my Onesuite and I like the rates and the service just like when I used to like my SunRocket.

    @Sharp Aqous: What a way to advertised your productsmile

    @job: Well I dunno...maybe you are right.


  1. CarlGlas :
    January 21, 2008 3:10 PM

    As of the January billing cycle, TeleBlend is no longer accepting Discover Card as a method of payment. And after 6 months of being in the VoIP business on a national level, TeleBlend still doesn't know if they will be offering annual rates. Perhaps I am one of the lucky ones, but I have not had any problems with the service offered by TeleBlend.......yet. With VoIP services popping up all the time, I recently saw a little device that plugs into your computer USB port which allows a person to make telephone calls. Unfortunately, I don't recall the name of the device or the company selling it. I believe it had an annual fee of $19.95

    Good luck!
    CarlGlas


  1. oil art paintings :
    February 12, 2008 5:14 AM

    In fairness to TeleBlend, maybe it is consist of people who adhere to the idea that less talk, less mistake. There are indeed people who prefer to stay humble and speak less but do more. It will be a wonder to their competitor how they've acquired their customers without investing much of their effort and energy in talking.


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