TMCnet

Microsoft Response Point Announces SIP Trunking Service Providers

April 18, 2008

In March Microsoft announced Microsoft Response Point Service Pack 1 (SP1), which adds SIP trunking support. Today, Microsoft is announcing that they have selected NGT and Cbeyond as recommended service providers for Response Point to offer SIP trunks. NGT became the first certified, Microsoft recommended service provider offering SIP phone services that works seamlessly with Response Point.

Today, Microsoft announced that Cbeyond and New Global Telecom (NGT) will offer their VoIP (SIP trunking) services for the Response Point phone system. Small business customers will be able to take advantage of simple, fully integrated VoIP service from these providers on Microsoft Response Point Service Pack 1 (SP1) when it is released this summer.

I spoke with Microsoft and NGT and one of the questions I asked was if CallerID support would be supported on the Response Point phones transmitted via the SIP trunks.

Posted in Microsoft, SIP, TMCnet, VoIP

Hulk Smash Asterisk 1.6!

April 16, 2008

Nerd Vittles had been lamenting the fact that the "Asterisk 1.6 development seemed to be on a collision course with the dinosaurs because of developer insistence on deprecating and removing commands from the application programming interface (API) in the name of technology enhancement."

Nerd Vittles then explains why this is a bad idea.

The problem this poses is that applications and dialplans written for previous versions of Asterisk no longer function even though the code is barely a year old. In the corporate and government sectors, this would mean major, costly (annual) rewrites of code just to keep a functioning phone system. And, as we noted, these organizations buy phone systems to last a decade so such a development strategy would all but rule out use of Asterisk in the Fortune 500, medical, and government sectors.

Posted in Asterisk, Avaya, Linux, TMCnet, VoIP

TringMe opens platform API to developers

April 16, 2008

Some great news for VoIP developers. Today TringMe announced it has opened up its platform APIs for developers. According to TringMe's blog, TringMe’s open API will allow developers of Adobe Flex, AIR, Symbian S60 or even a pure web platform like PHP, AJAX to create web based, mobile or standalone voice enabled applications easily.

TringMe supports an alphabet soup of standards. In fact, they boldly state, "Our modular structure allows us to offer APIs to be used by any kind of application and not tie us to Adobe Flex, AIR, PHP, AJAX or any such technology or platform.

Posted in Mobile Phones, TMCnet, VoIP, Wireless

trixbox 2.0 launches

April 15, 2008

trixbox version 2.0 launched today. Current trixbox customers will automatically receive their upgrade to 2.0 between today (Tax Day) April 15th and Wednesday, April 16th, and best of all, it's 100% FREE. trixbox Pro Version 2.0 is a big release for trixbox, in fact Fonality boldly claims it as "actually our biggest ever, adding over 120 enhancements to your phone system."

Here are some highlighted new features:

All Editions
FONcall™
FONcall™ is a plug-in for the Firefox web browser which turns any phone number on any web site into a link. Just click the link and your phone will automatically dial -- it's that simple.

Posted in Asterisk, Mobile Phones, Polycom, TMCnet, VoIP, Wireless

XO Anywhere Enhanced Mobile Features

April 14, 2008

XO Communications has enhanced it's mobile worker feature-set on their XO Anywhere platform. It bundles mobility and Unified Communications for customers with XOptions Flex, IP Flex, and IP Flex with VPN service. XO Anywhere allows your remote workers to work from anywhere as if they were in the office. It simplifies communications for mobile workers with a single Flex number that makes it easier for contacts to find them.

Posted in SIP, TMCnet, Unified Communications, VoIP

Plantronics SupraPlus HW251N-USB Wideband Headset

April 11, 2008

Rich and I reviewed the Plantronics SupraPlus HW251N-USB Wideband headset, featuring wideband codec support for use in VoIP applications such as Skype and Microsoft Office Communicator. Rich actually got two pre-production models and was kind enough to give me one of the SupraPlus headsets. Actually, he wanted me to be his guinea pig to test the audio quality since I get to hear and review quite a few VoIP products.

We tested the monaural style Plantronics SupraPlus HW251N-USB using both Skype and Microsoft Office Communicator. The audio quality was quite good.

Posted in Call Center and CRM, Computer Hardware, Gadgets, Headsets, Reviews, Skype, TMCnet, VoIP

ISPBX Launches Asterisk appliances with CogoBlue Asterisk GUI

April 10, 2008

ISPBX launched a family of Asterisk appliances with CogoBlue Asterisk GUI tools. The CogoBlue GUI enables the configuration of a complete PBX using simple “drag and drop” icons. So simple even grandma can setup an Asterisk system. This drag-and-drop telephony brings back memories of my days testing CTI application generators from Envox, Pronexus, Artisoft, and others in CTI Magazine & Communications Solutions Magazine.

Posted in Asterisk, Linux, TMCnet, VoIP

PhoneFromHere.com & Digium Ink 5 Year Deal

April 9, 2008

PhoneFromHere.com today announced a 5 year agreement with Digium. They have been working informally in the past. The goal is to improve and commercialize the embedded Java softphone created by Digium engineers. PhoneFromHere.com creates web call me button widgets for use on websites, blogs, social networking sites, etc.

Posted in Asterisk, Linux, SIP, TMCnet, VoIP

Packet8 Virtual Office Adds Salesforce.com VoIP Plugin

April 9, 2008

Packet8 has always been at the leading edge of cool VoIP applications and products. Packet8 was the first to offer a videophone for their residential VoIP customers (see my review of the Packet8 Videophone) They're had several other firsts to their name along with several patents to boot. Packet8 is like the dark horse when it comes to VoIP. While they don't have their name in lights like big bad Vonage, Packet8 has been slowly growing their customer base while adding cool new features.

Posted in Call Center and CRM, Packet8, Reviews, TMCnet, VoIP

C2Call - New browser-based Java VoIP app

April 3, 2008

C2Call (C2Call) lets you make web-based P2P VoIP phone calls direct from your browser whether you're using Linux, Windows, or an Apple Mac. The software is a Java widget that is loaded temporary from the C2Call web page into your browser each time you use C2Call. Using the C2Call Java widget I spoke with Martin Feuerhahn, Director of Actai Networks Pte Ltd Taiwan Branch. The voice quality was excellent and the latency wasn't too bad either considering I'm in Connecticut and he's in Taiwan!

In Internet Explorer when you first load the widget you'll see that the application has a digital signature that has been validated by a trusted source:

Actai Networks GmbH, the company mentioned in the above screenshot is the parent company of www.c2call.com. In Firefox the app just ran without showing the digital signature verification message. The client is just 1.1MB in size so it's fairly small.

The beauty of C2Call is that you can send a call invitation to anybody you want to talk to simply by sending an email invite directly from the www.c2call.com applet.

Posted in Apple, Linux, SIP, Skype, TMCnet, VoIP

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