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Cool Stuff at ITEXPO

January 30, 2008

Last week TMC held our very successful ITEXPO tradeshow covering various IP communications and contact center technologies. One thing we all need to keep in mind when it comes to voice over IP is that voice over IP is simply a dumb transport. What really gets customers excited and coming to various VoIP tradeshows is to learn about how they can leverage VoIP within their business processes, whether that's screenpop of customer data, remote agents using soft or hard phones, mobile phone capabilities, etc. Customers are looking to integrate all of their various communications - email, voice, CRM, etc.

Posted in Digital Cameras, Gadgets, ITEXPO, TMCnet, Video Hardware & Software, VoIP

T.38 Fax Support, Hype or Reality?

January 28, 2008

T.38 is an ITU standard for sending FAX across IP networks in a real-time mode. T.38 faxing has been hyped a lot, while others pondered if T.38 was dead. Regardless of which camp you stand in, we can all agree that T.38 hasn't exactly taken off, including on the Asterisk IP-PBX. Faxing support in general on the Asterisk platform has been sorely lacking and one of Asterisk's weaknesses.

Posted in Asterisk, ITEXPO, TMCnet, VoIP

VoIP Pioneer Slams Sprint

January 25, 2008

One of the unsung pioneers in the VoIP industry is Rich Tehrani. Rich started Internet Telephony Magazine in 1997, the first magazine to exclusively cover VoIP. Before Internet Telephony, Rich also launched CTI Magazine in 1994, a magazine focused on Computer Telephony Integration - the precursor to voice over IP. TMC Labs, which Rich co-founded with myself, did the very first VoIP review of the VocalTec software in 1996 - the first VoIP client.

Due to Rich's years of experience in telecom/telephony pre-VoIP and now in VoIP, he has met tons of CEOs and entrepreneurs in the VoIP industry.

Posted in Reviews, TMCnet, VoIP

SIP Trunking Not so Hot?

January 25, 2008

A couple days ago I wrote an article titled SIP Trunking is Hot! where I wrote about the SIP trunking session sponsored by Ingate, which was very heavily attended (75). A few hours later I noticed SmithonVoIP blogger Garrett Smith write a blog entry called No One Wants SIP Trunking. It was obvious to me he must have seen my blog post which was pro-SIP trunking and he was taking a counterpoint.

Before I even clicked through on my RSS reader to Garrett's article, I pondered why Garrett would take such a counterpoint. I know for a fact that there is a lot of interest in SIP trunking.

Posted in Avaya, ITEXPO, TMCnet, VoIP

Dell picks Fonality VoIP Phone System

January 23, 2008

I missed my early meeting today with Fonality CEO Chris Lyman about some blockbuster news he wanted to share being announced at ITEXPO. Fortunately, as administrator of the blog server I happened to be checking out Rich's blog entries to look into a video problem and noticed Rich had a scheduled entry with the subject "Dell Chooses Fonality". I rubbed my eyes in shock. Dell?

Posted in Asterisk, ITEXPO, TMCnet, VoIP

Hosted VoIP Packet Sniffing

January 22, 2008

Packet Island, Inc. today announced that they will demonstrate their latest SaaS-based sniffer product, PacketPro at TMC's ITEXPO conference in Miami. This SaaS-based product has the ability to provide managed service providers and IT outsourcing companies remote visibility to troubleshoot problems in their customers' networks. Many companies don't have the internal networking staff to troubleshoot complex networking issues, especially voice over IP, which is time sensitive traffic. I haven't seen their product demo yet, so I'll be sure to stop by their booth.

Posted in ITEXPO, Linux, TMCnet, VoIP

Number Portability Redux

January 21, 2008

Back in 2006, I griped about my number portability problems. In that post, I wrote:

I never thought that in 2006 I would have number portability problems. Hasn't number portability regulations evolved to the point where it is no longer an issue? Alas, I found out the hard way that number portability is still very much a political game by the phone carriers and even the VoIP service providers to hold their customers hostage.

This was all related to my plans to dump Vonage and move back to a traditional carrier.

Posted in ITEXPO, Internet, TMCnet, VoIP, Vonage

ITExpo Prizes - including a Mustang Convertible!

January 18, 2008

Posted in ITEXPO, TMCnet

Bye Bye Unlimited Flat-Rate Internet

January 18, 2008

Say buh bye to unlimited Internet access, or at least if Time Warner Cable has its way. In an effort to stop excessive bandwidth usage caused by "bandwidth hogs", mostly caused by P2P networks like Bittorent and video downloading, Time Warner plans on charging Internet users by usage.

After an internal memo was leaked, which said:

The introduction of Consumption Based Billing will enable TWC to charge customer based upon usage, impacting only 5% of subscribers who utilize over half of the total network bandwidth.

The trial in the Beaumont, TX division will apply to new HSD customer only, will provide a destination for customer to track usage for each month and will enable customers to upgrade from one tier to the next to avoid payment of overage charges. Existing and new subscribers will have tracking capability, however only new subscribers will be charged incrementally for bandwidth usage above the cap.

Following the trial, a determination will be made as to whether or not existing subscribers should be charged.

Posted in Internet, TMCnet, Triple Play, VoIP

Internet Telephony Expo Draws More Countries

January 16, 2008

Last year (2007) just about a week before ITEXPO, we had 64 countries represented. This year, also just 1 week away from Internet Telephony Expo we have 74 countries represented, about a 15.6% increase. If the number of countries registered is any indication, then I expect the show down in sunny Miami taking place Jan 23-25th to be even better than last year.

Check out who is represented:
Argentina Australia Bahamas Belgium Belize Bolivia Bosnia-Herzegovina Brazil Burundi Cameroon Canada Chile China Peoples Rep Colombia Costa Rica Cyprus Czech Republic Denmark Dominican Republic Dubai Ecuador Egypt (Arab Rep of) El Salvador Finland France Germany Ghana Guadeloupe Guatemala Honduras Hungary India Iran Israel Italy Ivory Coast Jamaica Japan Kazakhstan Liberia Malaysia Mexico Morocco Nepal Netherlands Nicaragua Nigeria Norway Pakistan Panama Peru Philippines Qatar Romania Russian Federation Rwanda Saudi Arabia Sierra Leone Singapore Slovenia Spain Sri Lanka St Kitts-Nevis Sweden Switzerland Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Venezuela Yugoslavia Zimbabwe

Posted in ITEXPO, News, TMCnet, VoIP

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