Aculab Cloud enables automated telephony applications by handling all the telephony resources in a cloud-based platform. Using simple, high-level language APIs, Aculab Cloud makes it easy for developers to create telephony applications that control inbound and outbound telephone calls. Today, Voxbone announced it is providing international direct inward dial (DID) numbers to Aculab for their Aculab Cloud service.
Aculab Cloud enables functions including transferring calls, playing messages, mixing calls together in a conference, playing text-to-speech prompts/messages, analyzing call progress, detecting answering machines, queuing calls, and making thousands of simultaneous outbound calls. DIDs are another example of the ongoing industry migration to VoIP and cloud services. Like many service providers, Aculab has followed the trend from on-premises, hardware-based solutions to cloud-based offerings. Twilio, Tropo, and Ribbit are examples of other cloud-based telephony offerings that offer APIs for developing cloud-based telephony apps.
Aculab selected Voxbone because the company’s VoxDID service enables Aculab to easily enhance its services with instant provisioning through Voxbone’s convenient application programming interface (API) solution. Voxbone maintains a supply of geographic and national phone numbers for incoming communications from more than 50 countries and 4,000 cities.
“We specialize in enabling solution providers to create and deliver high-performance inbound and outbound contact center applications, speech-enabled IVR, unified communications and other services to enterprise customers,” said Faye McClenahan, Head of Strategic Marketing at Aculab. “Voxbone’s DID numbers and high-quality network services enable us to enhance the resources developers can use to meet their customers’ needs for cloud-based communications.”
“As more service providers create services and applications based on the cloud, we are seeing increasing demand for our inbound communications services,” said Voxbone CEO Rod Ullens. “By using our VoxDID service, Aculab will enable its customers to build better apps more easily and rapidly.”