So, I've been working with some new hardware made for Response Point.  The first was a T1 Gateway from Quintum.  This was supposed to be plug-and-play.  Well, my experience was not plug-and-play.  We did eventually get the device working and it is doing a great job for this client.  Hopefully, the Quintum people learned some things from my experience that will benefit the rest of the people that want to install this device.

I am now in the process of trying to the Quintum Analog Gateway working at this same client.  This client has 2 analog telephone devices - a postage machine and a credit card machine.  So far we are able to make analog telephone calls from the gateway but are not making a good modem connection for the necessary communication.  The next step is to try some configuration changes just made by Quintum.  I'll keep you posted.  So far, another not plug-and-play, though.