Call Center CRM News Blog TMC

Getting More Call Center For Less

March 6, 2006

The days of a single call center...one centralized location full of agents...may be starting to fade. Why? Because today's technology allows companies to efficiently tie together a host of disparate locations and inviduals into a single virtual call center, and in doing so, companies can save a great deal of money on overhead while improving the resources of its call center entity.

Join us tomorrow for a Webinar entitled, "Multisite Call Center Strategies To Reduce Costs and Increase Productivity" and learn how to create such a virtual call center entity on your own. The Webinar is sponsored by Telephony@Work, and takes place at 2:00 pm EST.

For more information, visit http://www.tmcnet.com/Webinar/telephonyatwork/multisite-call-center-strategies-reduce-cost.htm

TES




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