Call Center CRM News Blog TMC

Inbound Regulation

February 7, 2006

We told you it was coming:

A proposed Oklahoma law that, if passed, will require any business doing inbound work with consumers in Oklahoma to make a live operator available if the customer zeroes out by pressing "O" or saying "operator". If the consumer cannot immediately zero out to an operator, that company is liable to fines.

The title of the bill is OK H.B. 2783, and we'll keep you updated as to its progress.

TES




Related Tags:

Email Author Feedback

See this page in TechnoratiTechnoratibook mark Inbound Regulation in del.icio.usDel.icio.usInbound Regulation to Slashdot.comSlashdotSubmit Inbound Regulation to Digg.comDiggSubmit Inbound Regulation to BoingBoing.netBoingBoingBookmark Inbound Regulation in FurlFurlBookmark Inbound Regulation in SpurlSpurl

Listed below are links to sites that reference Inbound Regulation:

Trackback Pings

TrackBack URL for Inbound Regulation:
http://blog.tmcnet.com/mt3/t.fcgi/22863

Comments to Inbound Regulation


(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)