TMC recently celebrated it's 35th anniversary, a technology-focused publishing and events company that was founded in 1972. In June 1982, TMC launched the world's 1st magazine focused exclusively on call center technology and it just recently celebrated its 25th year anniversary. That magazine was Telemarketing Magazine, now Customer Interaction Solutions Magazine, and it was the true pioneering trade publication in the call center and contact relationship mangement (CRM) space.

In 1998, TMC launched the world's 1st magazine focused exclusively on IP communications, Internet Telephony Magazine, which is considered the premiere magazine in the industry focused on IP communications (VoIP, video over IP, IMS, SIP, etc.). I'm proud and humbled to work for TMC -- and to have witnessed TMC grow in the early 90s, survive the dotcom & telecom bubble burst in the last 90s and 2000-2001, and to have seen TMC evolve to cover just about any customer-facing technology, including ACDs, IP-PBXs, workforce management, VoIP, SIP, and much more.