TMC recently celebrated it's 35th anniversary, a technology-focused publishing and events company that was founded in 1972. In June 1982, TMC launched the world's 1st magazine focused exclusively on call center technology and it just recently celebrated its 25th year anniversary. That magazine was Telemarketing Magazine, now Customer Interaction Solutions Magazine, and it was the true pioneering trade publication in the call center and contact relationship mangement (CRM) space.

In 1998, TMC launched the world's 1st magazine focused exclusively on IP communications, Internet Telephony Magazine, which is considered the premiere magazine in the industry focused on IP communications (VoIP, video over IP, IMS, SIP, etc.). I'm proud and humbled to work for TMC -- and to have witnessed TMC grow in the early 90s, survive the dotcom & telecom bubble burst in the last 90s and 2000-2001, and to have seen TMC evolve to cover just about any customer-facing technology, including ACDs, IP-PBXs, workforce management, VoIP, SIP, and much more. TMC has changed a lot in 35 years, and it shocks me to think that I've been witness to a third of them - 12 years.

I think TMC has a great team right now and in fact, we recently just added Richard "Zippy" Grigonis to our line of esteemed editors and journalists. Richard formerly worked for Computer Telephony Magazine, Communications Convergence, and VON Magazine, so he has a wealth of expertise in the telecom industry that will prove invaluable to the TMC team.

Over a quarter century has passed since TMC was founded and a lot has changed in the communications space, exponentially so in the last 5 years. TMC will continue to strive to provide our magazine readers, our TMCnet web visitors, and our blogs' visitors with the most current information on what is happening in this rapidly changing industry.