Hosted VoIP Packet Sniffing

Packet Island, Inc. today announced that they will demonstrate their latest SaaS-based sniffer product, PacketPro at TMC's ITEXPO conference in Miami. This SaaS-based product has the ability to provide managed service providers and IT outsourcing companies remote visibility to troubleshoot problems in their customers' networks. Many companies don't have the internal networking staff to troubleshoot complex networking issues, especially voice over IP, which is time sensitive traffic. I haven't seen their product demo yet, so I'll be sure to stop by their booth. I believe they leverage Ethereal/WireShark, an open-source packet sniffing software. I know their solution supports SIP, SCCP (Cisco Skinny protocol), and Asterisk as reported by TMCNet.

PacketPro is a remote VoIP Lifecycle Management and Packet Sniffing solution. It consists of a 4" x 5" micro-appliance in a portable kit that can be shipped to a customer site. Packet Island's hosted service enables this micro-appliance to be used as a remote ethereal sniffer to diagnose a broad variety of network problems.

PacketPro 

PacketPro offers the following key benefits:
 
  • Capture network traffic snapshots from customer sites at the click of a button
  • Troubleshoot complex voice-video-data problems by decoding over 750 protocols using Ethereal®/ Wireshark ®
  • Perform VoIP assessments to determine LAN/WAN capacity issues
  • Perform live 24x7 VoIP monitoring to characterize transient problems
  • Use on-demand reports to help isolate the nature and source of complex VoIP problems
Prior to PacketPro, service providers and VARs had to carry a network sniffer to every customer site to troubleshoot complex problems. Very often they would have to spend hours at the customer site to wait for a problem to re-occur. With PacketPro, they can ship the plug-and-play PacketPro kit to the customer site and remotely troubleshoot the problem from the comfort of their office. Since the solution is a SaaS -based service, large volumes of data can be collected and analyzed without user supervision. PacketPro's ability to show traffic flow trends and capture traffic on IP/port/protocol filters helps a support organization to diagnose problems much quicker, and with much less expense.

According to Packet Island, "The high cost of experienced field techs is a huge problem for MSPs and IT outsourcing companies who deploy and deliver converged media services. With PacketPro a handful of experts at corporate headquarters can be leveraged to provide nationwide support on complex voice-video-data issues."
| 0 Comments | 0 TrackBacks

Listed below are links to sites that reference Hosted VoIP Packet Sniffing:

Hosted VoIP Packet Sniffing TrackBack URL : http://blog.tmcnet.com/mt/mt-tb.cgi/34783

Leave a comment

Recent Activity

Today

  • Tom Keating queued Star Trek
  • Tom Keating queued Stardust
  • Tom Keating queued The Fountain

Thursday

Wednesday

  • Tom Keating tweeted, "Worst Google News Headline Ever! - No public viewing at Neverland, but Michael Jackson may get laid: I was happi.. http://tinyurl.com/nrlsjo"

More...

Recent Comments

  • cmytroops: I was browsing the net and cam across a great read more
  • mike: Sorry if this is off topic but I’m thinking of read more
  • @NumberGarage: Our military service men and women should be driving new read more
  • https://www.google.com/accounts/o8/id?id=AItOawlacBYIyCFI8mz5HS_pdsnSDV1wLz6Vgc8: We have implemented over 50 VoIP systems in the last read more
  • Theo Barton: Its a good phone. I have had a lot of read more
  • https://me.yahoo.com/a/ea7WMvNu2Mlud7dBwQPAAus9JCfo9qE-#27391: I don't want to go through all the problems, I read more
  • Claudio G.: I contacted these folks via e-mail recently (June 2009)and they read more
  • Kinjudah De- Morgan: I am using a strong satelite receiver and a Gateway read more
  • dell gx620: I have just had my second Dell. Thinking by spending read more
  • dell gx620: I purchased a very expensive Sony Vaio in 2006. Sometimes read more

Subscribe to Blog

    View my Microsoft MVP Profile:

Blogroll

Entry Archives

Around TMCnet Blogs

  • Communications and Technology Blog - Tehrani.com:
    Problems at Joost
  • On Rad's Radar?:
    Bells Giving Up on Landlines?
  • VoIP & Gadgets Blog:
    Worst Google News Headline Ever! - No public viewing
  • Communications and Technology Blog - Tehrani.com:
    Heading to Rhode Island
  • First Coffee:
    SugarCRM Studied, Broadband 'Crucial,' EGain, OOCOSPI, NetSuite's Zander
  • On Rad's Radar?:
    Why Can't DC See What We See
  • The Readerboard:
    Tougher Actions To Save Telemarketing
  • VoIP & Gadgets Blog:
    eBuddy for iPhone Supports Push Notifications
  • Latest Whitepapers

    TMCnet Videos