Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Packet8 broadband VoIP

VoIP Call Screening

April 30, 2008

Robert Traphan, a college friend of mine stayed at my house last night and we were talking about the various VoIP products and services. Robert is a former SunRocket customer until the SunRocket implosion. Robert was a huge fan of SunRocket over both Packet8 and Vonage. One of his favorite features was SunRocket Signature Message Screener, a piece of software that runs on your PC and allows you to see who is calling (Caller ID with Name) via a TOAST icon in the System Tray. Even cooler, SunRocket Signature Message Screen lets you screen the voicemail message on your PC speakers as it is being left in real-time and it allows you to redirect the call to a predefined number (such as your cell phone).

SunRocket Signature Message Screener image courtesy of

Because it automatically plays out your PC speakers, the software gives your hosted VoIP voicemail service the feeling of a true home answering machine.

Packet8 Virtual Office Adds VoIP Plugin

April 9, 2008

Packet8 has always been at the leading edge of cool VoIP applications and products. Packet8 was the first to offer a videophone for their residential VoIP customers (see my review of the Packet8 Videophone) They're had several other firsts to their name along with several patents to boot. Packet8 is like the dark horse when it comes to VoIP. While they don't have their name in lights like big bad Vonage, Packet8 has been slowly growing their customer base while adding cool new features.

ITEXPO VoIP Conference Testimonials

February 14, 2008

Rich Tehrani has a good post today that includes a couple pictures and even a couple of testimonial videos from this last Internet Telephony Conference & Expo. If you missed the resoundingly successful ITEXPO conference, be sure to check out Rich's blog post. MobileMax (which I glowed over at my ITEXPO meeting) gives a great testimony about how service providers specifically came to meet them at ITEXPO and said, "we closed a great deal here so we're looking forward to announcing that in the near future." MobileMax also said, "We're coming out of this show with more prospects than we really expected so we're really happy."

Packet8 commented, "This is a great show for us. We've been showing our MobileTalk application. We have a number of our partners here and we also meet up with a number of our resellers and we do see quite a few end-users at the show, especially small, medium-sized businesses.

Touchstone Technologies said, "Fantastic!

8x8's Packet8 Posts Steady Growth

January 30, 2008

8x8's Packet8 may not be the largest VoIP service provider, but they have nice stable growth. Unlike some VoIP service providers which tried to grow fast but then crashed and burned (See SunRocket posts here, here, and here), Packet8 has had slow steady growth over the years.

So I'm pleased to report that 8x8, Inc. (Nasdaq: EGHT), provider of Packet8 broadband Voice over Internet Protocol (VoIP), videophone and mobile VoIP communication services, today announced revenues for the third quarter of fiscal 2008 were $15.8 million, compared with $14.8 million for the second quarter of fiscal 2008 and $13.3 million for the same period of the prior year, an increase of 7% over the prior quarter and 19% year over year.

Net income for the quarter was $1.4 million or $0.02 per share, the second highest quarterly earnings in the company's history, compared with a net loss of $2.6 million or ($0.04) per share for the second quarter of fiscal 2008 and a net loss of $2.8 million or ($0.05) per share for the same period last year. Total revenues for the nine-month periods ended December 31, 2007 and 2006, were $45.3 million and $38.7 million, respectively, an increase of 17%.

You can read the full financial results after the jump...

Cool Phones for FiOS, Uverse and other VoIP providers

January 9, 2008

Home phone systems haven't kept up with the latest innovations in mobile handsets, such as Internet access, streaming video, camera, etc. Considering many people are now choosing VoIP providers such as Vonage, Packet8, Skype, etc. which already sit on the Internet, wouldn't it make sense to have more advanced home phone systems? Where is Phone 2.0 for the home?

In fact, most VoIP providers simply use an analog telephony adapter (ATA) that lets you use your home analog cordless phone system.

No more Phone Pretexting!

December 5, 2007

Due to a new FCC regulation requirement, you won't be able to perform pretexting (pretend to be someone else) to gain access to Paris Hilton's phone or other celebs for that matter. Damn, just when I was having fun too! Not to mention the whole HP pretexting debacle.

In any event, the FCC recently issued a new Customer Proprietary Network Information (or “CPNI”) order back in April that is intended to safeguard your calling records and/or billing information from unauthorized third parties who might try to acquire this information by impersonating customers, i.e. 'pretexting".

Packet8 MobileTalk Launches

November 19, 2007

8x8, provider of Packet8 broadband VoIP services, today announced the launch of Packet8 MobileTalk - a mobile calling service that utilizes a downloadable software application that can currently reside on any Windows, Palm or Symbian based mobile phone.

It connects the calls from the mobile phone to the Packet8 digital VoIP network to save on costs.

Packet8 MobileTalk users can dial calls directly and natively from their mobile handset, contact list or speed dial directory. Once the destination number is dialed or selected, the Packet8 MobileTalk software application identifies the international prefix being called and redirects the call to a local Packet8 network access number for terminating the last leg.

You might say Packet8 MobileTalk is similar to Truphone, except Truphone routes the call over the data connection, so the QoS is more affected. You might compare Packet8 MobileTalk with JAJAH, which offers the JAJAH Mobile Plugin, a softphone application that like MobileTalk works with Symbian phones. JAJAH Mobile Plugin, like Packet8 MobileTalk routes the call over the voice channel.

Viseon, Vonage Video Phone Manufacturer, Bites the Dust

November 14, 2007

Viseon Media, a video phone manufacturer, has apparently bitten the dust. Vonage was supposed to offer Viseon's VisiFone (image right) to their subscribers to compete with Packet8 which was first to market with a VoIP videophone. Obviously, Vonage decided to OEM from Viseon rather than develop their own video phone.  Now, people that signed up with Vonage  hoping to at some point upgrade to a videphone will have to wait till Vonage signs up another OEM video phone partner.

Minimizing network load when routing to Ported Mobile Phone Numbers

October 17, 2007

Tyntec launched their new Voice Network Query service that enables major carriers to route voice calls to mobile phones directly to destination operator, minimizing network load. Now that regulations force the carriers to allow customers to port their mobile phone numbers, this introduces some network traffic issues. Of course, I should mention that you can port your traditional landline phone number to a VoIP provider such as Vonage or Packet8, but that introduces its own series of number portability problems.

in any case, mobile messaging services provider TynTec, announced Voice Network Query, a service which will allow major telecoms carriers to route voice calls to mobile phones directly to their destination network operator. The new service overcomes the issue of onward routing of voice calls to ported mobile numbers, thus reducing the issue of excess network traffic generated by voice calls misrouted due to mobile number portability.

When a mobile user switches network but retains their current phone number, calls have traditionally been routed via the user's former operator's infrastructure, which then routes calls to the operator which now provides service to the customer.

Another VoIP Provider Bites the Dust

September 26, 2007

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