The 2009 VoIP Surge Theory

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Tom Keating
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The 2009 VoIP Surge Theory

Don Witt, President of cyLogistics, theorizes that the stock market meltdown and slowing economy will actually spur faster VoIP growth in an article he penned for TMCnet.

He writes, "More and more executives will be under the gun to cut costs. There are a number of ways to cut costs but one way to cut costs tends to jump out at you -- the PHONE BILL. This will force many companies to take the digital/VoIP plunge. As a result, VoIP sales will increase significantly over the next year or two."

He adds, "The stock market crash has effectively pulled in the VoIP growth curve by 6-12 months or more! As identified in the Post-Melt Down chart, VoIP sales may increase by 200-300% over previous forecasts. Thus, next year's VoIP growth can be expected to jump from 4% to 8% or 12% or more next year."

Of course theories, and pretty chart graphs can be made to make anything look good. Is the VoIP industry truly headed towards faster growth in this economic climate? I tend to agree with Don. There are indications that not only enterprises, but also municipalities and schools are deploying VoIP to save on costs.

In fact, I recently came across one town right here in Connecticut (Enfield), which recently deployed VoIP, resulting in dramatic savings -- and not just in phone charges, but also in ongoing maintenance costs. According to the article, "Previously the schools and the town each had its own independent tech support team. Today a staff of three network support employees manages a network consisting of more than 29 remote locations and over 4,000 networked devices." Obviously, VoIP isn't just about saving on long-distance charges. A consolidated voice & data network in Enfield, CT has resulted in reduced support costs and lower TCO as well.

While one example doesn't make it the rule, I do think companies, municipalities, etc. are looking to cut costs and VoIP is one sure-fire way to do just that.


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