Vonage begs customers to stay

June 19, 2006
Last week, Russell Shaw reported on how Vonage is essentially "begging" customers to stay by offering discounts (down to $19.99/month) to their monthly service. As a Vonage customer myself, still looking to dump Vonage in the next few weeks (See: Time to Dump Vonage), maybe I can get a discount as well? Maybe if they offer me $10/month I'll stick with Vonage. Rich thinks offering discounts in a brilliant move. Brilliant for the customers wallet and perhaps brilliant for Vonage to retain customers, but not so brilliant for share holders since discounted pricing can only weaken Vonage's revenues.

Boy, Vonage is having a really bad month with customer lawsuits over the IPO, Verizon's lawsuit over patents, and my pending lawsuit against Vonage for my cold pizza.

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Comments to Vonage begs customers to stay


  1. Alberto Caldas :
    June 19, 2006 12:08 PM

    Well definetly a case of kicking someone in the head when they are down. Capitalism requires that the actors act like a pack? of sharks, feeding on the weakest in their time of vulnerability. I suppose Vonage would do the same thing to Verizon given the chance.

    Anyways here's my unabashed plug. If there are any Vonage or other users that just want to make low cost, no strings attached outbound phone calls just go to this site www.yakforfree.com, get yourself a yakforfree member ID/"phone number" then go to this site http://www.yakforfree.com/yakpromo_1.php and use these complimentary promo codes to get $5 USD worth of calling.

    ctttr2r
    7xvswf9
    dr3t5vx

    Sorry about the plug, but I've been told never look a gift horse in the mouth :-)


  1. skibare :
    June 19, 2006 12:16 PM

    I kept telling you Packet8 the BEST SERVICE and they pay the most for Resellers but ALOT like you do not listen.........wink , wink!

    skibare


  1. sandman :
    June 19, 2006 1:44 PM

    * SunRocket
    * Skype
    * Wengophone

    If I were SunRocket, I'd be offering a promo for Vonage customers who are looking to cancel.


  1. PhoneBoy :
    June 19, 2006 3:51 PM

    They're trying to get ex customers to come back too by offering three free months as they tried to do to me.

    Vonage is trying to live in a dying business model. These aren't the minutes you're looking for, go about your business, move along.


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