Technology's Watchful Eye

| Contact Center/CRM Views and Analysis

Technology's Watchful Eye

There's a rather frightening article in the Washington Post today about how often the average person is tracked, recorded, identified and photographed during the average day. It shouldn't be scary...after all, we all know these technologies exist, and where those data go, but when you put them all together, it forms a picture better suited to the kind of dystopia portrayed in "1984" or "Blade Runner".

My only real solace is that, after dealing with consumer companies and the government for so long, I suspect that few of the organizations that keep this information are competent enough to actually use it properly.

I hope.

Here's the article: http://www.washingtonpost.com/wp-dyn/content/article/2007/01/15/AR2007011501304.html

TES


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