David Sims : First Coffee
David Sims
| CRM, ERP, Contact Center, Turkish Coffee and Astroichthiology:


The Future of... IM and PTT, SMS, LCD TVs, NFC, SpinVox

December 5, 2008

The news as of the second cup of coffee this morning, and the music is John Coltrane's My Favorite Things album:

Let's call this one the Crystal Ball Edition of First Coffee, as we peer into the future:

The worldwide market for presence-based telecommunication services, including instant messaging and push-to-talk, is expected to exceed $16 billion in 2009, as an ever increasing number of cellular and wireline carriers provide customized services predicated upon the availability of their end-users.

According to a market research study from The Insight Research Corporation, presence-based telecommunication services such as IM and PTT are "wildly popular in Asian countries" - carrier revenue from presence-based services is nearly 25 percent greater in Asia than North America.

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